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The extra charges are obscene and it wasn't like the original flight cost was even that cheap. $45 for a Carry on. And $100 for the same carry on if you forgot to pay in advance.

Not much

The seat selection process, seat room/comfort, and flight crew. I'm 6'-4" and was put in the last row in the corner. I asked the flight attendant to check if there were other available seats and she rudely stated no. I physically could not sit in my seat. I found a free seat and moved.

Best airline in the world!!!

Everything, I didn't want to get off the plane

Always a pleasure to fly with Virgin America. No hassles and clean interiors.

Excellent, friendly attention from flight attendants.

Flight landed 40 minutes early

Due to early landing, no gate available. We literally rode all over the tarmac making room for other planes to maneuver around...and then did not get to a gate until 15 minutes past ORIGINAL arrival time. Also, I booked a premium seat, but there was no more leg room than any other seat. No meal/snack for purchase was even offered.

Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable.

SJC is a very convenient airport. No lines whatsoever.

My car seat was checked, but I never knew that I was supposed to claim it on oversize upon arrival. This caused me an involuntary delay.

The boarding was 20 minutes later than scheduled on both legs of my trip, but the upside was that once we boarded the plane, we took off within 10-15 minutes.

Everything has an extra price with Spirit... Every. Thing.

Flight delayed then cancelled

Flight was delayed by over 2 hours. Then halfway through the boarding process there was a glitch in the system and I believe that they lost the seat reservations, which delayed us even further.

Enough space.

Ground staff was racist. Standards vary depending ur color. Specially at Heathrow. Ask personal question loudly.

Nothing

When the flight was canceled, no amenities were given for lost time and opportunity. Staff was rude about this situation

The cost of the ticket was less expensive compared to other airlines. The crew was excellent, friendly, attentive and very helpful.

Luggage cost extremely high in comparison and No amenities.

Please add an NA option. A lot of these didn't apply to my flight as it was quite short

Very packed flight and very uncomfortable seating.

Great compared to other domestic companies

Snacks are limited, seating cramped

I fly a lot but this was my first time on frontier and it was just poor quality. You guess charge for everything and provide nothing good for the customers. The seats and pull down table are horrible and it was just bad.

Was a very fast flight

The interior was nice and clean, the seats are comfortable; staff are helpful. I really enjoy the smoothed ride,

Was quick, efficient, and they have a sense of humor in their approach

Check in bags 50 USD was not clear

Service., staff, size of plane inside.!

Some passengers didn't say 'excuse me' at all.

the flight on Delta and Virgin Atlantic was nothing other than brilliant!

everything - service - facilities - food - amenities - an overall wonderful experience!

Sold us a flight with unassigned seats

The seats weren't bad and there was enough space for my carry on and personal bag

It was so hot the entire flight and the overhead air was very low pressure that it didn't even feel it touch my head. The person next to me had very bad odor and was hoping the air would clear it for me but it didn't because the overhead air was so low.

The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again.

my tv didn't work consistently

Love this airline.

I loved everyone's lack of formal wear but The saftey video was the best

Free entertainment please!!