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- flight was repeatedly delayed - customer service via phone was horrible - different flight times posted in various places (email alerts didn't correspond to flight status online) - everything on the flight, even pretzels or water or juice, cost money - too many hidden costs - everything was expensive & poorly organized - this is my last time traveling with spirit

I travel very light to be charged a significant amount of money to put something in the overhead compartment is ridiculous

We flew on a brand new 787 with all the bells and whistles and the captain got us to LA ahead of schedule! One of the best flights I've ever been on and I was traveling with a 1 1/2 year old!

The Ronaldo late so which made the trip home even better!

I fly a lot but this was my first time on frontier and it was just poor quality. You guess charge for everything and provide nothing good for the customers. The seats and pull down table are horrible and it was just bad.

Was a very fast flight

Best airline in the world!!!

Everything, I didn't want to get off the plane

Always a pleasure to fly with Virgin America. No hassles and clean interiors.

Served a snack on a short flight!

I didn't get TSA Precheck. I always get it when I fly Delta! I guess because I booked through Kayak at a cheap rate I didn't get it?

I was forced to check my carry on bag and when there was three empty bins above my seat which delayed me upon arrival

Kayak must have the restrictions in a super small font that the promotion ticket can't allow you to select seat once you purchased the ticket. I felt be lied to and I would definitely not recommended it.

I really liked their attention to detail, the comfortable leg room, and polite flight attendants

I just wish they had more food options, besides snacks and juices and beverages

Great crew. Good, friendly service throughout. Even in coach the seats on this new A321 were pretty nice as far as the back of the plane goes. I'm 6'2" and had enough legroom. Inflight entertainment is decent. I watched the multi view flight map all the way -- now every seat is a window seat. M

Nothing. It was an excellent flight.

The plane was nice and new and I really enjoyed the free entertainment option

I can't even come close to counting how many flights I've ever been on in my lifetime, but for me, this attendant was the absolute WORST I've ever come across. He was SO rude to so many passengers, I could hardly believe it. I've also maybe only ever taken the time to write less than a handful of reviews of flights, so I hope that leaving this comment says something. If I were American Airlines, I would NOT want this person representing my business. I took a photo of him on my phone with the original intention of reporting him directly to the airline. I have yet to find the time.

Could be good for someone that knows how they make their money

When you add up the cost of carry on luggage and choosing seat etc, it will most often be the same as going on an airline where the seats lean back and the flight attendants are friendly. Flight was delayed too.

Delayed 30 minutes after boarding due to "paperwork" according to the pilot. Not acceptable at all. Cheap ticket price, but hidden fees for stuff.

the price

no complaints

The price and/or schedule would be the only reason to fly Spirit. Flight was on time.

The carry on policy is terrible. The seats don't recline. They beat you up with baggage fees, both for checked and carry on. They claim to have the newest fleet but the return flight's plane was a beater. If you are flying with someone you won't be guaranteed seats together, unless you pay for them. I could have flown Delta for 17 dollars more and wish I had. Must have printed boarding pass or be charged ridiculously at the airport. To much hassle to be worth the savings.

Tight seating

It was my 1st time flying United. I am diabetic. Would have been nice to have been given peanuts or some kind of snack, on a couple hour flight. Also, no free WiFi sucked. Other then that, the crew was friendly for the most part and I really have no other complaints.

Even though I bought the tickets cheap, since I had to pay for carry on, it ended up not even being that much cheaper than booking with American Airlines or another plane. On top of that I had to pay for water and snacks. Seats were too close together so my knees were squished the entire ride. I couldn't use my phone as a boarding pass, so I had to walk all the way back to get one printed from the kiosk.

Wrote a lengthy negative review for the first flight, stuck with the return flight, even worse. Didn't think that was possible.

The interior was nice and clean, the seats are comfortable; staff are helpful. I really enjoy the smoothed ride,

Was quick, efficient, and they have a sense of humor in their approach

Only thing I liked was the cheaper price, but I am thinking it wasn't really worth it.

Our plane boarded an hour late. Didn't give any explanation until it was the time we should have taken off. Sat on the runway at our destination which I understand was not the airlines fault, but still not a lot of forthcoming information. Felt like there was even less leg room than on a Southwest plane and I am petite. Can't imagine a big person or tall person sitting in those seats. The half trays were of little use except for to put your drink on. Yes, it was a little cheaper that we didn't have luggage, but I think I'll go back to Southwest.

Crew and boarding were good and organized

Rock hard seats, closely spaced, don't recline. Even for a 2 hour flight it's pretty miserable for a 6'2" guy,