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Crew and boarding were great. I appreciate the great fare I got too. Probably the best fare I've ever seen for this route. Just pack enough clothes to fit in my backpack and no luggage fee. Great for a short weekend away.

Seats are just so narrow and tight. Lots of babies and kids on the flight, but you offer discount fares so all of the above is to be expected.

Flight was affordable

The seats were extremely uncomfortable and it cost $40 to check in a bag

The food options.

That the seats don't recline, that the attendants are rude,

I was on American Airlines

That the flight got me home.

One of the worse flights. Feeding children to keep them quite is not the answer. This is the 3rd or 4th time that a child has puked because the parent keeps feeding them to entertain them. And then other passengers were talking so loudly that they could care less about the others around them. Come on passengers, get a clue about the others around you. To top off, it took almost an hour to receive luggage.

The flight was delayed for 2 hrs and the plane was dirty. One of the flight attendants had an attitude. Worst experience ever !!!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

I loved the comfort and space of the plane! Some of the crew were so nice, and others were not as nice.

I didn't really get offered any food on the flight. I didn't know that you had to preorder it? Most flights offer free snacks

The flight attendants were very courteous and helpful.

Charging for the smallest things.

refund

Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines.

I like not fighting for a seat.

No WiFi or any type of entertainment on a 5-1/2 hour flight. Both ways was ridiculous. Flight home, flight attendant was beyond rude and had an attitude with everyone he talked to. Made the No WiFi even more fun.

New plane. Timely departure and arrival. Great friendly crew. Best of all, ample leg room, unlike the major airlines. To top it all off the lowest cost. Can't say enough.

Smooth flight, pleasant crew.

The comfort of the plane, the attendants were pleasant. Pilot drove wel..

Going to ATL. Kids crying, people drunk and snoring, it was a RedEye. I will never do that again.

The prices was excellent.

Delay at baggage claim

Nothing

Not well organize

The price

I hated the seats. I was cramped and uncomfortable and the seats are designed for people shorter than 5'10"

Seats don't adjust. They charge for everything.

Everything went well really. This was my first time flying Frontier.

U don't give Any snacks free....no nuts pretzels....bad Hmmmmm I don't fly a lot but I usually am offered something 4 free. OK well that's all.

The aircraft was newer

I don't appreciate paying for a seat nor exorbitant fees for a carry-on and checking a bag. When I purchase a ticket, it is assumed that my seat on board is included. Fees were charged for items that aren't an upgrade; my seat, transporting my luggage, even checking in at the airport. I won't recommend this airline. I will not be flying with Spirit in the future.

The cheapest flight I could find last minute

I realized, too late, that the chatty Kathy that checked my luggage in Atlanta put the wrong sticker on my bag and potentially sent all of my belongings to Las Vegas under someone else's name. Filed a claim and was told that they would find my bag and have it on the next flight back to LAX and would then be delivered to my residence, but I have still had no contact from the baggage claims/services desk. I'm extremely distraught being that my bag had many of my important personal belongings, including a brand new laptop that I had just bought for school.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The flight was delayed 2 hours and there were no TV on a cross country flight.

The ticket agents for my flight into LAX were awful. They were rude to other passengers and extremely curt and disrespectful. The one agent, Tamika, spoke in a tone as if she were speaking with a child. The passenger in front of me had the same unpleasant experience and subsequently filed a complaint. It just confirms my theory, that some people are just not meant for customer service positions.