|Distance to city center||13.4 mi|
|Distance to airport||12.7 mi|
|beautiful grounds||in 103 reviews|
|beautiful hotel||in 223 reviews|
|close to the parks||in 35 reviews|
|covered strawberries||in 11 reviews|
|disney fireworks||in 72 reviews|
|disney springs||in 87 reviews|
|food and drink||in 92 reviews|
|great for kids||in 52 reviews|
|great staff||in 293 reviews|
|paddle boats||in 11 reviews|
|resort fee||in 118 reviews|
|rock wall||in 21 reviews|
|self parking||in 155 reviews|
|shuttle service||in 60 reviews|
|swimming pool||in 384 reviews|
|water sports||in 10 reviews|
I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.
The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.
Amaizing facilities and comfort. No need to ever leave the resort,
Perfect resort. Many things to do for all ages
This is definitely somewhere you can come And enjoy a weekend of relaxing family fun!
Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.
Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers One of the worst Hyatt hotel I stayed at. Very disappointing.
Room not ready at check in time Housekeeping not doing their job, need to hire and fire. No water bottles one day, no shower rug, This is the worst Hyatt I have ever stayed at.
Great hotel with a wonderful pool area
My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.
"On the rocks" was phenomenal.
Screaming children Game room was lacking the bed was uncomfortable
The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Best customer service ever!
When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!
The Hyatt Regency Grand Cypress features spacious accommodations and convenient access to Orlando's theme parks and places of interest. Located twelve miles from the Orlando International Airport, this centrally located resort is near all the hotspots Orlando has to offer. Disneyworld, Epcot, SeaWorld, Universal Studios and other top sites are all within 5 miles of the resort. Less than a mile away, guest can take a stroll through Disney Springs, or browse the shops at the Premium Outlets. Free shuttle service is also available to guests. For guests wishing to stay onsite, the hotel offers Camp Hyatt, an activities camp filled with adventure for kids. Tennis Academy provides instruction and clinics no matter the skill level, and there are plenty of outdoor activities to keep guests busy such as rock climbing, biking, and water sports. Rooms and suites are spacious, and all provide amenities such as in-room safes, coffeemakers, and Wi-Fi service. Dining options include Hemingway's, a homage to the author himself and his favorite meals, such as steak and seafood. LakeHouse offers stunning views and serves breakfast, lunch, and dinner. The Hurricanes Lounge and Trellises Lounge are the spots to try a special cocktail or world class wines. On The Rocks Poolside Lounge lays along Lake Windsong and features a full-service menu and lively atmosphere. For families and travelers looking for easy access to the theme parks, shopping, and Orlando nightlife, the Hyatt Regency Grand Cypress is an optimal choice with a wide variety of on-site facilities.
Based on 5,868 reviews
Policies vary by room type and provider.
|Orlando Sanford Intl||31.6 mi|