|"Had such a great time!"||(in 79 reviews)|
|""Great staff, great location.""||(in 70 reviews)|
|"The staff is amazing here."||(in 192 reviews)|
|"Very bad customer service arrogant staff."||(in 34 reviews)|
|"Very bad customer service arrogant staff."||(in 35 reviews)|
|"Self parking was horrible."||(in 74 reviews)|
|pool area||in 486 reviews|
|friendly staff||in 411 reviews|
|great hotel||in 308 reviews|
|self parking||in 268 reviews|
|room was clean||in 262 reviews|
|resort fee||in 209 reviews|
|everything was perfect||in 197 reviews|
|great location||in 159 reviews|
|room service||in 147 reviews|
|great service||in 135 reviews|
|disney springs||in 132 reviews|
|beautiful grounds||in 131 reviews|
|food is good||in 122 reviews|
|shuttle service||in 86 reviews|
|close to the parks||in 46 reviews|
|rock wall||in 23 reviews|
|outdoor activities||in 14 reviews|
|years ago||in 11 reviews|
I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.
The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.
Amaizing facilities and comfort. No need to ever leave the resort,
Perfect resort. Many things to do for all ages
This is definitely somewhere you can come And enjoy a weekend of relaxing family fun!
Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.
Lovely rooms, grounds and staff. Great location and well maintained with plenty of options
Parking fees spoil the overall experience. Always happy to pay for food, facilities and good accommodation but paying for parking at a hotel with so much surrounding space feels like what it is: You're being ripped off! Don't do it. It insults your customers and it's unnecessary
Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers One of the worst Hyatt hotel I stayed at. Very disappointing.
Room not ready at check in time Housekeeping not doing their job, need to hire and fire. No water bottles one day, no shower rug, This is the worst Hyatt I have ever stayed at.
Great hotel with a wonderful pool area
My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.
"On the rocks" was phenomenal.
Screaming children Game room was lacking the bed was uncomfortable
The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Best customer service ever!
When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
The Hyatt Regency Grand Cypress features spacious accommodations and convenient access to Orlando's theme parks and places of interest.
Located twelve miles from the Orlando International Airport, this centrally located resort is near all the hotspots Orlando has to offer. Disneyworld, Epcot, SeaWorld, Universal Studios and other top sites are all within 5 miles of the resort. Less than a mile away, guest can take a stroll through Disney Springs, or browse the shops at the Premium Outlets. Free shuttle service is also available to guests.
For guests wishing to stay onsite, the hotel offers Camp Hyatt, an activities camp filled with adventure for kids. Tennis Academy provides instruction and clinics no matter the skill level, and there are plenty of outdoor activities to keep guests busy such as rock climbing, biking, and water sports. Rooms and suites are spacious, and all provide amenities such as in-room safes, coffeemakers, and Wi-Fi service.
Dining options include Hemingway's, a homage to the author himself and his favorite meals, such as steak and seafood. LakeHouse offers stunning views and serves breakfast, lunch, and dinner. The Hurricanes Lounge and Trellises Lounge are the spots to try a special cocktail or world class wines. On The Rocks Poolside Lounge lays along Lake Windsong and features a full-service menu and lively atmosphere.
For families and travelers looking for easy access to the theme parks, shopping, and Orlando nightlife, the Hyatt Regency Grand Cypress is an optimal choice with a wide variety of on-site facilities.
based on 2,204 reviews
Policies vary by room type and provider.
All existing Hyatt Regency Grand Cypress reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Grand Cypress reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Guests can benefit from a total of 68,000 sq ft of event space when planning a party at this hotel. The hotel’s executive boardrooms are set in airy rooms with natural daylight and can seat up to 18 people. The biggest event space is the Grand Cypress Ballroom, which boasts almost 25,000 sq ft and can accommodate up to 1,700 people. Dividable in subsections, this venue is as flexible and adaptable as possible. Catering services can be arranged for all kinds of events.
Camp Hyatt features a wide array of land and water activities, supervised by professional childcare staff. Craft and art workshops keep the creative busy, while nature lovers can go on a child-friendly hike through the surrounding nature. Scavenger hunts and s’mores are also regularly organized by the camp. Children from 3 to 12 can attend the camp as part of the hotel services.
Have your pet’s vaccination records ready and let the hotel know at least three days in advance that you’re bringing a dog. Dogs weighing 50 lb or under are welcome at the hotel, or you can bring two dogs with a combined weight of 75 lb. Per stay, the hotel charges a fee of approximately $150 for extra cleaning. Apart from the pool area, dogs are welcome throughout the hotel.
Onsite the hotel property, the Marilyn Monroe Spa ensures guests get a proper pamper session with their signature and classic treatments. Marilyn’s Signature Massage and Fassage are among the many treatments offered. Treatments also feature couple’s massages and full-on body treatments like the Marilyn’s Must Have, which includes a steam bath and signature facial. What sets this spa apart from others is the lascivious yet fun atmosphere, reminiscent of the name-giving idol. The spa also features its own cosmetic line, inspired by the movie star, which can be purchased on site.
Golf lovers can work on their game on one of the four golf courses close to the hotel. Golf packages can wrap up your stay and include access to the 45-hole championship golf course designed by Jack Nicklaus, featuring a 9-hole pitch and putt course, as well as the golf academy. Divided in north, south, and east courses, golfers are welcomed with a set of challenges, ranging from lush hills to a tropical setting.
Driving by car allows guests to be at the exclusive resort in about 25m. When starting from Orlando Airport, get on the FL-528 and take exit 68. Continue driving on FL-535 North until you reach the hotel.
The hotel features a complimentary self-parking lot, which is a little further from the hotel. Guests opting for self-parking should therefore drop their bags at the reception before driving the car to the parking lot. Valet parking services are also available for a fee of approximately $22 (+ tax) for 24h. (Prices checked 12/06/19).
Hyatt Regency Grand Cypress is located at 1 Grand Cypress Boulevard, 13.4 miles from the center of Orlando. Basilica of the National Shrine of Mary, Queen of the Universe is the closest landmark to Hyatt Regency Grand Cypress.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hyatt Regency Grand Cypress.
Yes, Hyatt Regency Grand Cypress offers free Wi-Fi.
No, Hyatt Regency Grand Cypress does not offer free parking.
No, Hyatt Regency Grand Cypress does not offer free airport shuttle service.
Hyatt Regency Grand Cypress is 12.7 miles from Orlando.
Yes, Hyatt Regency Grand Cypress has a pool onsite.
Hyatt Regency Grand Cypress has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.