Orlando Car Rentals

Cons: I was overcharged for Fuel. They said we returned it on E, when we filled it up... and have not responded to any of my email correspondence.

The name says it all - you will be taken ADVANTAGE of!!!

Pros: The van was clean.

Cons: I reserved the van online and was quoted a price, yet when I showed up to pick up the van, the man at the counter offered several additional services, such as a toll-road pass and pre-paying for gas. I felt very rushed and pressured to quickly accept the additional prices. When I asked about toll-roads (since I was unfamiliar with the area) he threw a map in my face and said, "See for yourself." Then he said that if I didn't have the toll-pass (for $50) and I drove on a toll road, I'd later be fined $25 for each time. Without knowing the area, I felt rushed to make a decision with very little information. He also pressured me to pre-pay for gas. Again, not being familiar with the area nor the vehicle, I couldn't possibly make an informed decision about the cost of filling the vehicle, and he offered no information, just a very curt "do you want it or not." I wish the pricing had been more transparent when I made the reservation online and when I had more time to consider the services. I felt completely taken advantage of when I left the counter. The van itself was clean, but none of the interior lights worked. None! Not even the glove compartment light. I wouldn't have thought that it would be a big deal, but when you're in a town you don't know, in a vehicle you don't know, the interior lights are needed. The tire pressure monitoring light was on as well, and the van didn't come with a key fob. I haven't seen a vehicle without a key fob in a couple of decades! When we returned the van, we tried to alert the company that the van had those issues to ensure that they'd be fixed before the next customer came along, but our comments were ignored and not noted.

Read the fine print

Pros: Nothing

Cons: I prepaid, only to not end up with anything. I didn't see where it said you still had to have an additional 200$ for security deposit. I got to the airport only to not have a credit card with me to cover this.

Dishonest

Pros: Nothing

Cons: Rented the midsize vehicle for 4-days at a Rate of $230. Kept the car an extra day and expected to get charged the typical $15 per hour extra or extra 1-day charge. My total bill was $450 and Hertz said it was because I added the extra day and nulled the contract. Nothing like getting RAPED by Hertz. Not coming back to Hertz for rentals in the future. So much for the “special” Gold status.

Pros: Easy drop off

Cons: Agent refused to give reserved or similar car even though there were cars we requested available in lot. Asked for Toyota Camry and ended up with Toyota Siena. Also agent offered to give SUV at much higher rate that we declined.

Cons: I booked a Toyota Corolla or similar, but ended up with Kia Soul. I wish they has more sedans. Also, the front desk person was being pushy about us taking Kia Soul.