Hotel Neu Schloss Otaru
Photos of Hotel Neu Schloss Otaru
Overview
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Amenities at Hotel Neu Schloss Otaru
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Shuttle service (free)
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
- Dining table
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Wardrobe or closet
Laundry
- Laundry facilities
- Pants press
Workspace
- Desk
Things to do
- Gift shop
Spa
- Sauna
Reviews of Hotel Neu Schloss Otaru
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Hotel Neu Schloss Otaru?
The hotel offers a restaurant and bar/lounge, with enjoyable set dinner and breakfast options, as mentioned in guest reviews.
What are the pros and cons of the hotel's private onsen baths?
Guests have praised the private onsen baths with ocean views as a highlight of their stay. However, some guests mentioned that the furniture in the rooms is a bit old, and there were issues with the shower in some rooms.
What are the transportation and parking options at the hotel?
The hotel provides a free shuttle service and free parking, making it convenient for guests to explore the nearby attractions and travel to and from the hotel.
What can guests expect from the hotel's customer service?
Guests have consistently mentioned the excellent service and friendly staff at the hotel, highlighting the helpfulness and politeness of the staff.
What is the best time to visit Hotel Neu Schloss Otaru?
The high season at the hotel is in April, offering guests the opportunity to enjoy the panoramic sea view and onsen facilities. However, guests have also noted that the hotel is a bit far from the city center, which may be inconvenient for some.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Adding Meals to Your Stay
Many guests found the restaurant food exceptional and recommended adding meals to your stay, especially for the enjoyable breakfast and dinner options.
Take Advantage of the Private Onsen
Guests loved the private onsen in the room with an ocean view, highlighting it as a major highlight of their stay.
Utilize the Shuttle Service
The hotel offers a free shuttle service, which guests found to be excellent for transportation to and from Otaru station. It's a convenient option for those without a car.
Be Mindful of the Hotel's Location
While the hotel offers breathtaking views, it is situated on top of a hill, which may be challenging to access in winter due to deep snow. Guests with limited mobility should consider relying on the courtesy shuttle or their own transportation.
Consider Room Upgrades
Some guests were pleasantly surprised by room upgrades upon arrival, which enhanced their experience with better views and additional amenities.
Check Room Amenities
Some guests mentioned that the rooms were spacious and comfortable, but also noted that the furniture and decor were a bit dated. It's advisable to check room amenities and decor preferences before booking.
Note the Distance from the City Center
The hotel is a little far from the city center, but it offers picturesque views. Guests should consider this distance when planning their activities and transportation.
Consider Adding Breakfast to Your Stay
Many guests enjoyed the breakfast, especially the ones with a view of the ocean. Adding breakfast to your stay is recommended for a pleasant dining experience.
Take Note of the Hotel's Unique History
Some guests appreciated the hotel's rich history and unique location on top of a cliff, offering a different experience from standard city center hotels.
Location
What's nearby
- Otaru Aquarium384 yd
- Otaru Kihinkan0.4 mi
- Otaru Nishin Goten0.4 mi
- Otaru Museum1.8 mi
- Otaru Canal Park2.1 mi
- Sankaku Market2.8 mi
- Otaru Miyakodori Shopping District2.8 mi
- Otaru Station2.8 mi
- Otaru Museum Bank of Japan2.9 mi
- Tomioka Catholic Church3.2 mi
- Marchen Intersection3.2 mi
- Main Building of Music Box Museum3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Neu Schloss Otaru
Low season | March |
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High season | February |
Average price (weeknight) | $193 |
Average price (weekend night) | $226 |
When to book a room at Hotel Neu Schloss Otaru
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Value for money | 8.3 |
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Distance to city center | 3.3 mi |
Nearest Airport | Sapporo Okadama |
Distance to airport | 20.6 mi |