Overview

Hotel Neuschloss Otaru
Top Airport Hotel

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

$132+

Overall guest ratings

8.3/10 Excellent
Based on 677 reviews

Review highlights

  • 9.0
  • 8.7
  • 8.5
  • 6.5

Good to know

  • Impressive bathroom
  • Spacious rooms
  • Friendly atmosphere
  • Great view

Nearby

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    Amenities

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews of Hotel Neuschloss Otaru

    Overall Rating

    8.3 Excellent
    Based on 677 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 8.5 "Food is delicious."
      8.7 "87% loved the menu selection."
      7.9 "79% loved the dining experience."
      9.4 "94% enjoyed the side dishes."
      8.3 "Yummy desserts, said 83%."
      10.0 "100% thought the soups were tasty."
    • 8.2 "Rooms are great."
      9.4 "94% thought the view was good."
      8.3 "83% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
      7.5 "75% enjoyed the furniture."
    • 7.7 "Good vibe."
      8.5 "85% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.5 "Location is acceptable."

    Overall Rating

    8.5 Excellent
    Based on 406 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 9.1 "Excellent breakfast."
    • 8.8 "Food is delicious."
      8.6 "86% loved the menu selection."
      9.6 "96% enjoyed the side dishes."
      8.0 "80% loved the dining experience."
    • 8.5 "Rooms are great."
      9.3 "93% thought the view was good."
      8.7 "87% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 7.9 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.8 "Location is acceptable."

    Overall Rating

    8.3 Excellent
    Based on 223 reviews
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.3 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.5 "85% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 7.2 "Good vibe."
      8.0 "80% enjoyed the friendly atmosphere."
      9.1 "91% thought the hotel was luxurious."
    • 6.5 "Location is acceptable."
    • 5.7 "Bar is ok."

    Overall Rating

    8.2 Excellent
    Based on 47 reviews
    • 8.7 "Great service."
    • 8.6 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 8.0 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.4 "84% thought rooms were spacious."
    • 6.1 "Location is acceptable."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Impressive bathroom"
    "Spacious rooms"
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

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