Hotel Neu Schloss Otaru
4 stars

Hotel Neu Schloss Otaru

Shukutsu 3-282, Otaru 047-0047, Japan
Otaru, Japan
See location+81 134 229 111
From
$155
Cheapest

rate per night

8.6
Very good
based on 711 reviews
711 reviews
Room type
Provider
Nightly total
Double room
Queen room
Standard room

Photos of Hotel Neu Schloss Otaru

Overview

Hotel in Otaru with a full-service spa and a 24-hour front desk This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request. HOTEL NEUSCHLOSS OTARU offers 58 accommodations with safes and slippers. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
8.6
Very good rating
Based on 711 verified guest reviews

Latest deals for Hotel Neu Schloss Otaru

Tue 7/22
Wed 7/23
Superior room
bed type unknown
Queen room
1 queen bed
Double room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Neu Schloss Otaru

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Shuttle service (free)
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Toilet paper
  • Toothbrush
  • Public bath
  • Bathrobe
  • Private bathroom

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Vending machine (drinks)
  • Dining table

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • 24hr front desk

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking
  • Designated smoking area

Parking and transportation

  • Shuttle service (free)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Extra-long beds (> 2 meters)
  • Alarm clock
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Pants press

Workspace

  • Desk

Things to do

  • Gift shop

Spa

  • Sauna

Reviews of Hotel Neu Schloss Otaru

8.6
Very good
711 verified ratings
Wonderful
326
Very good
157
Good
122
Okay
43
Fair
29
Mediocre
11
Poor
23

Summary of reviews

Guests say
Guests appreciated the beautiful location and views of the hotel, along with the amenities such as the onsen in the room and the breakfast options. However, many expressed dissatisfaction with the cleanliness and service, noting that the hotel felt rundown and that staff performance was lacking, particularly outside of the restaurant.
AI-Generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Breakfast8 out of 10
Cleanliness3.5 out of 10
Atmosphere3.5 out of 10
Service3 out of 10
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Location

Shukutsu 3-282, Otaru 047-0047

What's nearby

  • Otaru Aquarium384 yd
  • Otaru Kihinkan0.4 mi
  • Otaru Nishin Goten0.4 mi
  • Otaru Museum1.8 mi
  • Otaru Canal Park2.1 mi
  • Sankaku Market2.8 mi
  • Otaru Miyakodori Shopping District2.8 mi
  • Otaru Station2.8 mi
  • Otaru Museum Bank of Japan2.9 mi
  • Tomioka Catholic Church3.2 mi
  • Marchen Intersection3.2 mi
  • Main Building of Music Box Museum3.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Neu Schloss Otaru

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
February
$215
$238
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 76% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Neu Schloss Otaru

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Neu Schloss Otaru

  • If you’re after a cheap room at Hotel Neu Schloss Otaru, then you should consider staying during the low season. The cheapest deals can generally be found in March and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Neu Schloss Otaru, plan to stay on a Tuesday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at Hotel Neu Schloss Otaru was booked for on KAYAK in the last 2 weeks was $233, while the most expensive was $233.
  • How long should you stay at Hotel Neu Schloss Otaru? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Hotel Neu Schloss Otaru

  • Where is Hotel Neu Schloss Otaru located?

    Hotel Neu Schloss Otaru is located at Shukutsu 3-282, 3.3 miles from the center of Otaru. Otaru Aquarium is the closest landmark to Hotel Neu Schloss Otaru.

  • When is check-in time and check-out time at Hotel Neu Schloss Otaru?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Neu Schloss Otaru.

  • Does Hotel Neu Schloss Otaru offer free Wi-Fi?

    Yes, Hotel Neu Schloss Otaru offers free Wi-Fi.

  • Does Hotel Neu Schloss Otaru offer free parking?

    Yes, Hotel Neu Schloss Otaru offers free parking.

  • How far is Hotel Neu Schloss Otaru from the airport?

    Hotel Neu Schloss Otaru is 20.6 miles from Sapporo Okadama.

  • How does KAYAK find such great Hotel Neu Schloss Otaru hotel deals?

    KAYAK scours the web for all room deals available at Hotel Neu Schloss Otaru in Otaru and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Neu Schloss Otaru and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Neu Schloss Otaru.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
3.3 mi
Sapporo Okadama
20.6 mi

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