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Hotel Neu Schloss Otaru
4 stars

Hotel Neu Schloss Otaru

Shukutsu 3-282, Otaru 047-0047, Japan
Otaru, Japan
See location+81 134 229 111
From
$128
Cheapest

rate per night

8.3
Great
based on 608 reviews
608 reviews
Room type
Provider
Nightly total
Double room
Queen room
Standard room

Photos of Hotel Neu Schloss Otaru

About Hotel Neu Schloss Otaru

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Situated within the premises of Niseko-Shakotan-Otaru Kaigan Quasi-National Park, Hotel Neu Schloss Otaru offers rooms with views of the ocean and a private open-air bath. A free shuttle runs between JR Otaru station and the hotel. Complimentary WiFi is provided in all rooms and at the lobby. The European-style decorated rooms include a flat-screen TV, a mini bar, and an electric kettle with complimentary green tea. Room wear is provided. Guests can relax in the Rotenburo bath overlooking the ocean. Photocopying and luggage storage is available at the 24-hour front desk and a free computer station is available at the lobby. Enjoy French cuisine at the Blau Kuste restaurant, and drinks at the Bar Perle. The Otaru Neu Schloss Hotel is a 2-minute walk from the Otaru Aquarium, and a 20-minute drive from JR Otaru Station. The Shin-Chitose Airport is a 1-hour and 50-minute ride away.

Latest deals for Hotel Neu Schloss Otaru

Thu 9/26
Fri 9/27
Queen room
1 queen bed
Double room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hotel Neu Schloss Otaru

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Shuttle service (free)
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Toilet paper
  • Toothbrush
  • Public bath
  • Bathrobe
  • Private bathroom

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Vending machine (drinks)
  • Dining table

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Parking and transportation

  • Shuttle service (free)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Extra-long beds (> 2 meters)
  • Alarm clock
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Pants press

Workspace

  • Desk

Things to do

  • Gift shop

Spa

  • Sauna

Reviews of Hotel Neu Schloss Otaru

8.3
Very good608 verified reviews
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Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the dining options like at Hotel Neu Schloss Otaru?

The hotel offers a restaurant and bar/lounge, with enjoyable set dinner and breakfast options, as mentioned in guest reviews.

What are the pros and cons of the hotel's private onsen baths?

Guests have praised the private onsen baths with ocean views as a highlight of their stay. However, some guests mentioned that the furniture in the rooms is a bit old, and there were issues with the shower in some rooms.

What are the transportation and parking options at the hotel?

The hotel provides a free shuttle service and free parking, making it convenient for guests to explore the nearby attractions and travel to and from the hotel.

What can guests expect from the hotel's customer service?

Guests have consistently mentioned the excellent service and friendly staff at the hotel, highlighting the helpfulness and politeness of the staff.

What is the best time to visit Hotel Neu Schloss Otaru?

The high season at the hotel is in April, offering guests the opportunity to enjoy the panoramic sea view and onsen facilities. However, guests have also noted that the hotel is a bit far from the city center, which may be inconvenient for some.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

Consider Adding Meals to Your Stay

Many guests found the restaurant food exceptional and recommended adding meals to your stay, especially for the enjoyable breakfast and dinner options.

Take Advantage of the Private Onsen

Guests loved the private onsen in the room with an ocean view, highlighting it as a major highlight of their stay.

Utilize the Shuttle Service

The hotel offers a free shuttle service, which guests found to be excellent for transportation to and from Otaru station. It's a convenient option for those without a car.

Be Mindful of the Hotel's Location

While the hotel offers breathtaking views, it is situated on top of a hill, which may be challenging to access in winter due to deep snow. Guests with limited mobility should consider relying on the courtesy shuttle or their own transportation.

Consider Room Upgrades

Some guests were pleasantly surprised by room upgrades upon arrival, which enhanced their experience with better views and additional amenities.

Check Room Amenities

Some guests mentioned that the rooms were spacious and comfortable, but also noted that the furniture and decor were a bit dated. It's advisable to check room amenities and decor preferences before booking.

Note the Distance from the City Center

The hotel is a little far from the city center, but it offers picturesque views. Guests should consider this distance when planning their activities and transportation.

Consider Adding Breakfast to Your Stay

Many guests enjoyed the breakfast, especially the ones with a view of the ocean. Adding breakfast to your stay is recommended for a pleasant dining experience.

Take Note of the Hotel's Unique History

Some guests appreciated the hotel's rich history and unique location on top of a cliff, offering a different experience from standard city center hotels.

Location

Shukutsu 3-282, Otaru 047-0047

What's nearby

  • Otaru Nishin Goten0.4 mi
  • Temiya Cave1.7 mi
  • Otaru Museum1.8 mi
  • Rinyu Morning Market2 mi
  • Otaru Canal Park2.1 mi
  • Sankaku Market2.8 mi
  • Otaru Museum Bank of Japan2.9 mi
  • Suitengu3.1 mi
  • Main Building of Music Box Museum3.3 mi
  • Park Otaru3.5 mi
  • Otaru University of Commerce3.5 mi
  • Minami-Otaru Station3.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Neu Schloss Otaru

Low season

January

High season

August

Average price (weeknight)

$184

Average price (weekend night)

$269
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 52% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Neu Schloss Otaru

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Neu Schloss Otaru

  • If you’re after a cheap room at Hotel Neu Schloss Otaru, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Neu Schloss Otaru, plan to stay on a Monday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Neu Schloss Otaru was booked for on KAYAK in the last 2 weeks was $169, while the most expensive was $211.
  • How long should you stay at Hotel Neu Schloss Otaru? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Neu Schloss Otaru

  • Where is Hotel Neu Schloss Otaru located?

    Hotel Neu Schloss Otaru is located at Shukutsu 3-282, 3.3 miles from the center of Otaru. Otaru Nishin Goten is the closest landmark to Hotel Neu Schloss Otaru.

  • When is check-in time and check-out time at Hotel Neu Schloss Otaru?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Neu Schloss Otaru.

  • Does Hotel Neu Schloss Otaru offer free Wi-Fi?

    Yes, Hotel Neu Schloss Otaru offers free Wi-Fi.

  • Does Hotel Neu Schloss Otaru offer free parking?

    Yes, Hotel Neu Schloss Otaru offers free parking.

  • How far is Hotel Neu Schloss Otaru from the airport?

    Hotel Neu Schloss Otaru is 20.6 miles from Sapporo Okadama.

  • How does KAYAK find such great Hotel Neu Schloss Otaru hotel deals?

    KAYAK scours the web for all room deals available at Hotel Neu Schloss Otaru in Otaru and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Neu Schloss Otaru and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Neu Schloss Otaru.

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46% cheaperMinshuku Shiosai0.39 mi$77+
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25% cheaperHokkaido Zhu Jin Villa0.58 mi$107+
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24% cheaperShukutsu Villa0.59 mi$108+
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M,ap - Vacation Stay 160561.81 miKitchen, air-conditioned, Free toiletries$172+
0-star hotel
25% cheaperHokkaido Zhu Jin Villa0.58 mi$107+
2-star hotel
46% cheaperMinshuku Shiosai0.39 mi$77+
Rental
24% cheaperShukutsu Villa0.59 mi$108+
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M,ap - Vacation Stay 160561.81 miKitchen, air-conditioned, Free toiletries$172+

Good to know

Value for money

8.0

Distance to city center

3.3 mi

Nearest Airport

Sapporo Okadama

Distance to airport

20.6 mi