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Hotel Neuschloss Otaru

Top Airport Hotel

3-282, Shukutsu, , Otaru 047-0047, Japan

+81 134 229 111

$132+

Overview
Reviews
Photos
Map

Hotel Neuschloss Otaru - Otaru - Bedroom

Provided by Agoda

Overall guest ratings

8.3/10 Excellent

Based on 677 reviews

Review highlights

Breakfast

9.0
Service

8.8
Location

6.4
Cleanliness

4.6

Good to know

Spacious rooms
Friendly atmosphere
Impressive bathroom
Great view

Nearby

Amenities

Internet
Restaurant
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Free parking
Storage available
Free Wi-Fi
Non-smoking rooms available
Facilities for Disabled Guests
Laundry service
Room service
Child pool
Bar/Lounge
Coffee shop

Guest Reviews

All Reviews

Couples

Families

Solo

Overall Rating

8.3 Excellent

Based on 677 reviews

Breakfast

9.0

Service

8.8

Room

8.0

Vibe

7.4

Location

6.4

Cleanliness

4.6

Overall Rating

8.5 Excellent

Based on 392 reviews

Service

9.2

Breakfast

9.1

Food

8.8

Room

8.2

Vibe

7.5

Location

6.8

Cleanliness

4.9

Overall Rating

8.4 Excellent

Based on 223 reviews

Breakfast

8.9

Service

8.5

Room

8.3

Vibe

7.0

Value for money

6.4

Location

6.4

Bar and Beverages

5.9

Overall Rating

7.7 Good

Based on 60 reviews

Service

8.8

Breakfast

8.8

Room

7.3

Value for money

6.2

Location

6.0

Recent Reviews

All reviews
Positive
Neutral
Negative

6.7

Pros: Sea view

Cons: A bit old in facilities

Reviewed Jun 2017

review from
9.6

Pros: The room has its own bathtub for onsen. Really soothing. It has a fantastic view outside the window. Wonderful breakfast.

Cons: We needed to travel out to the attractions and shops and the free shuttle from the hotel stops at 6pm.

Reviewed Jun 2017

review from
10.0

Pros: In-room onsen facing the sea was fantastic.

Reviewed May 2017

review from
7.5

Pros: Scenery

Reviewed Mar 2017

review from
7.1

Pros: great view from the room

Cons: 15 mins driving to town

Reviewed Mar 2017

review from
9.6

Pros: Retro style room with great view to ocean. Hotel's location is 15 minutes ride from city center but hotel provides a shuttle bus to and from city center (even for snow light path festival in the ...

Cons: Nothing. It was awesome.

Reviewed Mar 2017

review from
10.0

Pros: great breakfast in beautiful dinning room. The foods and ambient are pleasant.

Reviewed Feb 2017

review from
10.0

Cons: Only 1 restaurant with specific set dinner menu. No other options available.

Reviewed Feb 2017

review from
9.6

Pros: View and in-room onsen were awesome. Room was nice, comfortable and clean. Breakfast was good. Price was pretty reasonable.

Cons: Toilet area was a bit cramped.

Reviewed Feb 2017

review from
8.3

Pros: The private Onsen was brilliant. The view of the sea breaking against the cliffs, while soaking in steaming water is a great sensation.

Cons: I had a car, a couple had taken a bus to the 'very nearby aquarium' as described on the hotel site. The final 400m are up a steep hill that hits 15% in places, and rises 75m. add the snow...

Reviewed Feb 2017

review from

9.6

Pros: The room has its own bathtub for onsen. Really soothing. It has a fantastic view outside the window. Wonderful breakfast.

Cons: We needed to travel out to the attractions and shops and the free shuttle from the hotel stops at 6pm.

Reviewed Jun 2017

review from
10.0

Pros: In-room onsen facing the sea was fantastic.

Reviewed May 2017

review from
9.6

Pros: Retro style room with great view to ocean. Hotel's location is 15 minutes ride from city center but hotel provides a shuttle bus to and from city center (even for snow light path festival in the ...

Cons: Nothing. It was awesome.

Reviewed Mar 2017

review from
10.0

Pros: great breakfast in beautiful dinning room. The foods and ambient are pleasant.

Reviewed Feb 2017

review from
10.0

Cons: Only 1 restaurant with specific set dinner menu. No other options available.

Reviewed Feb 2017

review from
9.6

Pros: View and in-room onsen were awesome. Room was nice, comfortable and clean. Breakfast was good. Price was pretty reasonable.

Cons: Toilet area was a bit cramped.

Reviewed Feb 2017

review from

6.7

Pros: Sea view

Cons: A bit old in facilities

Reviewed Jun 2017

review from
7.5

Pros: Scenery

Reviewed Mar 2017

review from
7.1

Pros: great view from the room

Cons: 15 mins driving to town

Reviewed Mar 2017

review from
8.3

Pros: The private Onsen was brilliant. The view of the sea breaking against the cliffs, while soaking in steaming water is a great sensation.

Cons: I had a car, a couple had taken a bus to the 'very nearby aquarium' as described on the hotel site. The final 400m are up a steep hill that hits 15% in places, and rises 75m. add the snow...

Reviewed Feb 2017

review from

Photos

Hotel Neuschloss Otaru - Otaru - Bedroom

Provided by Agoda

1/3

Hotel Neuschloss Otaru - Otaru

Provided by Agoda

2/3

Hotel Neuschloss Otaru - Otaru - Living room

Provided by Agoda

3/3

Map