Grecotel Club Marine Palace

The dining options at the resort are nothing short of exquisite. Whether it was enjoying a romantic dinner at one of the fine restaurants or savoring a delicious buffet breakfast, the culinary experiences were top-notch. The variety of cuisine available catered to every palate, and the quality was consistently outstanding.

The bed at the hotel wasn’t good, but the staff really try to do the best to fix it.

The hotel has everything a kid would wish for, making it perfect for people with kids. The variety of food is good and delicious, and the resort offers a water park for kids, making it an ideal choice for families.

The staff, especially the female staff at reception and Dimitra in customer service, are lovely and go above and beyond to make you feel welcome and try to offer a top experience. The service of the staff, specifically working at the restaurant areas and bars, is also highly praised.

The high season at the hotel is in June, offering a great time to enjoy the splendid location, clean facilities, and excellent food. However, it's important to note that the hotel can be extremely busy and overran by small children during this time.

Several guests mentioned the splendid views of the sea and bay from their rooms, so consider booking a room with a balcony to enjoy the picturesque scenery.

Guests appreciated the convenience of the all-inclusive meal plan, highlighting the range and quantity of food and drink on offer. Consider opting for this package for a hassle-free dining experience.

Families with children found the hotel to be well-equipped for kids, with features like a baby area, waterpark, playground, and kids' club. It's a great choice for families looking for a fun and convenient stay.

The resort offers a variety of dining experiences, from romantic dinners to buffet breakfasts. Guests praised the exquisite culinary options that cater to different palates, making it a good idea to explore the various dining venues.

Multiple guests highlighted the exceptional service provided by the staff, emphasizing their kindness, helpfulness, and willingness to go the extra mile. Expect warm smiles and genuine hospitality throughout your stay.

If you prefer a quieter atmosphere, consider visiting during the low season in April to avoid crowds and enjoy a more serene experience.

While some guests found the rooms clean and functional, a few mentioned that certain aspects, such as dated bathrooms and worn-out room features, could use maintenance. It's advisable to check for room conditions before finalizing your booking.

The hotel's proximity to Port Panormos makes it convenient for guests to explore the area. Consider taking a short trip to the port for a change of scenery and local experiences.

Take advantage of the diverse range of activities provided by the hotel, including water sports, evening entertainment, and themed nights, to make the most of your stay and create lasting memories.

If you're arriving at Heraklion International Airport, consider utilizing the airport transfer service offered by the hotel for a convenient and hassle-free journey to the resort.