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Pros: The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall.

Cons: This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours.

Cons: Bad! I will defiantly fight for a refund !!!

Pros: Ease of Stuart airport. Security and boarding was very easy.

Cons: Small plane with limited amenities, but that was expected.

Pros: Flight attendants were friendly and had good appearance.

Cons: Food was terrible. Seats were uncomfortable

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Pros: Very enjoyable

Cons: I have no complaints

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Pros: On time departure and arrival early by an hour.

Cons: Seats were quite uncomfortable.

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Pros: It was a direct flight

Cons: Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience.

Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving

Pros: Not a lot. Just that the departure was on time.

Cons: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".

Pros: The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite.

Cons: Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax.

Pros: New planes, good food, professional crew.

Cons: The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable

Pros: Amazing crews

Cons: Less option in special request in online. Gates and planes are not updated when applied online

Pros: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Pros: Comfortable and a very friendly flight crew.

Cons: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan

Cons: improve the accompaniment of the drink

Pros: Fast boarding process, on time

Cons: Departing on time...30 minutes late.

Pros: Movies were great!

Cons: They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside.

Pros: I liked the big 787 plane and the in flight entertainment with individual TVs!

Cons: Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders

Pros: My worst journey.

Pros: Cabin cree was helpful

Cons: Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both.

Cons: Crew could have been more friendly.

Pros: One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience.

Cons: Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow.

Pros: Beautiful airport, nice merchandise and merchants.flights on time.

Cons: In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.

Pros: Plenty of room on this flight. The plane was about half full.

Cons: Everyone's breakfast was supposed to be an "egg and bacon" flavored wrap of some sort, but there was absolutely no egg or bacon flavor associated with it. The flavor of bacon is very distinctive. This thing's flavor and texture suggested some sort of very tasteless doughy material, with certainly nothing tasting like egg or bacon inside of it. Ugh.

Pros: Thre movie selection was great The crew was great Some of the food (in each meal) was good

Cons: Parts of each meal were great, parts were gross $4 for a can of soda? Really???

Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

Cons: The seats were incredibly hard and uncomfortable.

Pros: WiFi and Entertainment

Pros: Crew was great.

Pros: Excellent cabin crew!

Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.

Pros: Great scenery!!!

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Pros: Swiss is aways good

Pros: I loved the entertainment choices and the food wasn’t bad

Cons: The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us.

Cons: Maria was very rude and not pleasant.

Pros: Food was great

Pros: Crew was extremely accommodating and friendly.

Cons: Too cramped- very uncomfortable.

Pros: Lighting and timing to allow for sleep and quiet

Cons: Crew should understand it's not a crime to ask for a drink of water - epecially when the passenger goes back to them

Cons: Bad! I will defiantly fight for a refund !!!

Pros: Plane was great, crew was wonderful and helpful. Navigating the Oslo airport is very quick, easy and clean!

Cons: Stuck on the JFK runway for 30 mins before we were able to deport. After going through customs, needed to wait 15-20 mins until baggage claim had a carousel with our flight's baggage, but then baggage came quickly off the carousel.

Pros: We didn’t order any food. Free drinks would have been nice. Crew was nice. Entertainment was a good surprise.

Cons: Having the choice of no drinks or $5 drinks was unpleasant. Also, why were we crowded three in a row of three seats when there were rows (of three seats) with only one person? Also, it was a major pain in the neck to be stuck at CDG with all our luggage (which we had to claim after the previous flight — surprise! — since we bought out ticket through Kiwi.com) for hours, due to Norwegian Air not allowing us to check in yet.

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

Cons: Slow on boarding. I was swipe-checked twice, including the one by the airline.

Pros: The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

Cons: There was no soap in the toilet...

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Online check in didn’t work.

Cons: No comfort. The USB wasn't working, even with the pilot telling us about it's availability.

Pros: Nothing

Cons: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

Cons: They didn’t let anyone check in online. So there was a huge line of people all trying to check in at one time and caused a problem for other ticket desks in the area. If they just let you check in online like every other airline it would have been more seamless and saved everyone a lot of time.

Pros: Ease of Stuart airport. Security and boarding was very easy.

Cons: Small plane with limited amenities, but that was expected.

Cons: After having no issues with my carryon on my first Norwegian flight of the day, I was forced to pay 650 NoK to check my carryon as we were boarding my flight from Oslo to New York. This was just ridiculous because my bag fit in the overhead bins just fine and there we’re many empty overhead bins

Pros: Pilot amazing, crew pleasant

Pros: The service in the Business Class section on British Airways was phenomenal

Pros: Crew was very accommodating, seats were comfortable

Cons: everything was good

Cons: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.

Cons: More latest movies in the inflight movies