Zen Premium Casa Loma Resort

The high season is in February, while the low season is in September.

Some guests have mentioned cleanliness issues, such as dirty bedsheets and smelly toilets. However, others have praised the cleanliness and comfort of the rooms.

Yes, there is ample parking available at the resort, as mentioned by several guests.

The resort offers a serene environment, friendly staff, and a beautiful pool. Some guests have also appreciated the view and the location of the resort.

While specific comments about the food quality are limited, some guests have mentioned that the location is perfect and the staff are friendly and helpful, which can enhance the overall dining experience.

Consider choosing one of the newer rooms to avoid issues such as sticky carpet, flickering lights, and cleanliness concerns mentioned in older room reviews.

Inquire about ongoing renovations before booking, as some guests experienced discomfort due to ongoing painting and maintenance work.

If available, consider upgrading to a pool villa, but ensure it is suitable for children if traveling with them, as some pool areas were not considered child-friendly.

Report any maintenance issues promptly to the staff, as they were responsive and willing to address concerns to improve the overall stay experience.

Prior to booking, confirm that the room includes essential amenities such as a hairdryer, hangers, and a functioning refrigerator, as some guests found these lacking.

If possible, request a room with a view, as guests appreciated the serene environment and views from certain rooms.

The hotel offers ample parking, making it convenient for guests traveling by car.

Consider visiting during the low season in September to potentially avoid crowds and take advantage of better rates.

While the hotel's location and staff were praised, cleanliness issues were noted, so it's advisable to manage expectations regarding room cleanliness.

The hotel accommodates early check-ins and provides luggage storage, which can be convenient for guests with early arrivals or late departures.