Overview

Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road, Patong 83150, Thailand
+66 76 231 999

$100+

Overall guest ratings

8.8/10 Excellent
Based on 3,553 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.6
  • 5.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Great shopping

Nearby

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    About

    Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Gift shop
    • Laundry facilities
    • Game room
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 3,553 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      8.9 "89% appreciated the closeness to the beach."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      8.3 "83% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      9.0 "90% enjoyed the lobby entrance."
      8.3 "83% said it was a stylish hotel."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      8.5 "85% were happy with the price."
      8.1 "81% loved the menu selection."
      9.4 "94% enjoyed the fish/seafood dishes."
      10.0 "100% enjoyed the side dishes."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.5 "85% said the facilities were very new."
      8.8 "88% thought the architecture was beautiful."
    • 5.7 "Internet is average."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.7 "73% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.1 "59% didn't like the balcony."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      2.6 "74% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      4.1 "59% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
      2.6 "74% criticized the small bathroom."
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    Overall Rating

    8.9 Excellent
    Based on 1,598 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.0 "90% appreciated the closeness to the beach."
      9.4 "City centre within easy reach, said 94%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      8.1 "81% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
      8.5 "85% said it was a stylish hotel."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 4.3 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.7 "53% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.0 "60% didn't like the balcony."
      2.8 "72% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      2.3 "77% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.3 "77% criticized the small bathroom."

    Overall Rating

    8.9 Excellent
    Based on 1,847 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
    • 8.7 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      8.3 "83% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
    • 8.6 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.5 "85% were happy with the price."
      9.2 "92% enjoyed the fish/seafood dishes."
    • 8.5 "Breakfast is good."
    • 7.6 "Good amenities."
      8.0 "80% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      8.3 "83% said the facilities were very new."
    • 6.5 "Pool is mediocre."
    • 5.7 "Internet is average."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.2 "58% didn't like the balcony."
      3.3 "Air conditioning was criticized by 67%."
      3.3 "67% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
    • 2.7 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
      3.1 "69% criticized the small bathroom."
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    Overall Rating

    8.6 Excellent
    Based on 106 reviews
    • 9.5 "Terrific location."
    • 9.0 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.4 "Food is delicious."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

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