Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Excellent pool."
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8.1 "Location is great."8.0 "80%
appreciated the closeness to the beach ." 7.0 "Easily accessible by car , said 70%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "75%liked the proximity to shopping ." -
7.6 "Good breakfast."
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7.3 "Good beach."
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6.8 "Service is ok."6.3 "Only 63% found the
staff to be friendly enough ." 6.4 "Only 64% thought theservice was professional ." -
5.4 "Rooms are ok."5.4 "Only 54% thought the
air conditioning was adequate ." -
5.0 "Sufficient wellness & sports facilities."
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3.6 "Not very clean."3.4 "66% said
rooms were dirty ." 4.1 "59% said thebathroom was dirty ." 2.9 "71% thoughtit was rather dirty ." -
2.9 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent pool."
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8.5 "Location is great."8.3 "83%
appreciated the closeness to the beach ." -
7.8 "Good beach."
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7.6 "Good breakfast."
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6.2 "Food is average."
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6.2 "Service is ok."5.7 "Only 57% found the
staff to be friendly enough ." -
5.2 "Rooms are ok."
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3.4 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." -
3.2 "Generally quite dirty."3.2 "68% said
rooms were dirty ."
Overall Rating
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9.4 "Excellent pool."
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7.8 "Good location."7.9 "79%
appreciated the closeness to the beach ." -
7.4 "Good beach."
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7.0 "Good breakfast."
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7.0 "Good service."9.6 "96% were
happy with the shuttle service ." -
6.4 "Food is average."
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5.4 "Rooms are ok."
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4.1 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." -
3.8 "Not very clean."3.6 "64% said
rooms were dirty ."
Overall Rating
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6.4 "Service is ok."6.0 "Only 60% found the
staff to be friendly enough ." -
5.1 "Rooms are ok."
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3.9 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
No mosquito, no fungal odor, easy access to rooms, peaceful stay near town. Staff generally is unfriendly, housekeeping not up to mark.
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8.0review from
The staff we excellent, so friendly and helpfull.
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7.0review from
Nice and quite pleae to have a relax on it
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5.7review from
Room service closes earlier than stated, staff didnt deal with the situation very well and didnt really give a stuff. I was disappointed although the room was great and I enjoyed the rest of my stay. It is better to book through the hotel and not through bookings .com, with the hotel booking you get a free dinner meal internet acess plus more.
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8.0review from
The rooms were very quiet and had nice large balconies. The free transportation into town (every 30 minutes) and only a 10 minute commute, made this a great location. Easier enough to get to the center of Patong beach, but then far away enough to have a nice private quiet beach to your self as well. Nothing. Was great.
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8.0review from
I liked everything about the Sunset Beach Resort, had a great stay and would recommend to friends and family. No
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6.6review from
I liked the location of the hotel in Phuket, as their logo goes, on the quiet side of Patong Beach. If you're looking for luxury, bling, all the frills etc don't go to this hotel. If you're looking for a good budget hotel, very clean, pleasant and friendly staff, reasonably priced food, room service and cocktails, and a 'pleasant surprise' when you receive your check out bill, then this is the hotel for you.The pool area is very attractive, and the half hourly shuttle service into Patong / Bangla Road is an excellent added extra service (no charge for this). I'd definitely go back and stay here again. No
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8.0review from
A very friendly atmosphere especially the reception counter staff.and we will upgrade to a junior suite. The guest service manage look after us very well.
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7.0review from
$500 for 2x people for 10 nights in a 3 star room, king size bed, large shower and seperate bath, heavy duty user created pin lockable safe (bolted down), balcony with 2x chairs and a table, clothes mule on balcony for drying, friendly helpful staff, ability to pay fully or partially for room on checkin and partially for room service during stay (we did this so we knew how much money we needed later) laundry service very cheap/fast and efficient (might not actually be affiliated with sunset, its sort of across the road), great pool, happy hour 3-7 every day, cheap beer, big plus - free ute / 12 seats or more in back with canopy type design vehicle which runs into central Patong beach every 30min from 9-9 for pick ups an drop offs The smell from the drains within the bathroom every now and then is disgusting, more than ok to put up with though considering the rest of the resort
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7.4review from
There isn't enough positvies i can write about this wonderful hotel
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8.0review from
The staff we excellent, so friendly and helpfull.
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8.0review from
The rooms were very quiet and had nice large balconies. The free transportation into town (every 30 minutes) and only a 10 minute commute, made this a great location. Easier enough to get to the center of Patong beach, but then far away enough to have a nice private quiet beach to your self as well. Nothing. Was great.
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8.0review from
I liked everything about the Sunset Beach Resort, had a great stay and would recommend to friends and family. No
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8.0review from
A very friendly atmosphere especially the reception counter staff.and we will upgrade to a junior suite. The guest service manage look after us very well.
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7.0review from
Nice and quite pleae to have a relax on it
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6.6review from
I liked the location of the hotel in Phuket, as their logo goes, on the quiet side of Patong Beach. If you're looking for luxury, bling, all the frills etc don't go to this hotel. If you're looking for a good budget hotel, very clean, pleasant and friendly staff, reasonably priced food, room service and cocktails, and a 'pleasant surprise' when you receive your check out bill, then this is the hotel for you.The pool area is very attractive, and the half hourly shuttle service into Patong / Bangla Road is an excellent added extra service (no charge for this). I'd definitely go back and stay here again. No
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7.0review from
$500 for 2x people for 10 nights in a 3 star room, king size bed, large shower and seperate bath, heavy duty user created pin lockable safe (bolted down), balcony with 2x chairs and a table, clothes mule on balcony for drying, friendly helpful staff, ability to pay fully or partially for room on checkin and partially for room service during stay (we did this so we knew how much money we needed later) laundry service very cheap/fast and efficient (might not actually be affiliated with sunset, its sort of across the road), great pool, happy hour 3-7 every day, cheap beer, big plus - free ute / 12 seats or more in back with canopy type design vehicle which runs into central Patong beach every 30min from 9-9 for pick ups an drop offs The smell from the drains within the bathroom every now and then is disgusting, more than ok to put up with though considering the rest of the resort
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7.4review from
There isn't enough positvies i can write about this wonderful hotel
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4.7review from
No mosquito, no fungal odor, easy access to rooms, peaceful stay near town. Staff generally is unfriendly, housekeeping not up to mark.
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5.7review from
Room service closes earlier than stated, staff didnt deal with the situation very well and didnt really give a stuff. I was disappointed although the room was great and I enjoyed the rest of my stay. It is better to book through the hotel and not through bookings .com, with the hotel booking you get a free dinner meal internet acess plus more.
