Basics
Dining
Accessibility and suitability
General
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Bedroom
Services and conveniences
Parking and transportation
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of health and safety measures, including face masks for guests, physical distancing rules, and hand sanitizer in guest accommodation and key areas.
Is parking available at the hotel?
Yes, the hotel offers free parking and private parking, making it convenient for guests to park near their rooms and easily load and unload luggage.
How is the food quality at the hotel?
The hotel provides a buffet-style breakfast with good choice, fresh and plentiful options, and a partnered restaurant offering plenty of dining options, including a recommended Turkish restaurant and a Mexican restaurant next door.
What can guests expect in terms of cleanliness?
Guests can expect clean and comfortable rooms, with daily housekeeping, and a well-equipped room with good toiletries. However, some guests mentioned issues with bathroom cleanliness and outdated room appearance.
How is the customer service at the hotel?
The hotel staff are described as helpful, friendly, and accommodating, with multilingual staff available. Guests also appreciated the pleasant and professional reception staff, who provided good advice and made the stay a good experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room at the Rear of the Property
Some guests recommended rooms at the rear of the property for a quieter stay and better Wi-Fi signal.
Consider the Mexican Restaurant Next Door
Guests appreciated the convenience of a lovely Mexican restaurant located next to the hotel.
Take Advantage of the Free Parking
The hotel offers free parking, making it convenient for guests with vehicles.
Check Out the Turkish Restaurant Nearby
The hotel's proximity to a Turkish restaurant was highlighted as a positive aspect by guests.
Consider the Hotel for a Quick Stopover
The hotel was described as an excellent spot for a quick stopover, with cozy rooms and effective air conditioning.
Ask for Recommendations at Reception
Guests praised the helpful advice provided by the reception staff regarding places to visit and things to do in Pau.
Be Mindful of the Location
While the location was appreciated for its proximity to the university and public transit, some guests noted that it was a bit far from the city center.
Consider the Hotel's Accessibility
The hotel was commended for meeting the expectations for a disabled room and being pet-friendly.
Enjoy the Buffet Breakfast
Guests found the buffet breakfast adequate, with a good assortment of croissants, fruits, and coffee.
Be Aware of Room Cleaning Policies
Some guests mentioned that the room cleaning frequency did not meet their expectations, so it's advisable to clarify this with the hotel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | July |
Average price (weeknight) | $84 |
Ostal Pau Universite, Sure Hotel Collection by Best Western is located at 38 Rue Ronsard, 1.4 miles from the center of Pau. Palais de Sports de Pau is the closest landmark to Ostal Pau Universite, Sure Hotel Collection by Best Western.
Check-in time is 4:00 PM and check-out time is 10:30 AM at Ostal Pau Universite, Sure Hotel Collection by Best Western.
Yes, Ostal Pau Universite, Sure Hotel Collection by Best Western offers free Wi-Fi.
Yes, Ostal Pau Universite, Sure Hotel Collection by Best Western offers free parking.
Ostal Pau Universite, Sure Hotel Collection by Best Western is 4.8 miles from Pau Pyrénées. Ostal Pau Universite, Sure Hotel Collection by Best Western is 20.6 miles from Tarbes Ossun Lourdes.
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