Would you like to save as your currency permanently or for this visit only?
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
Great food! Luxurious. People super friendly. Beautiful room, nice details.
Everything! Really appreciated the shuttle service! Can't think of anything.
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
It was one of the nicest places... and I've paid much more in other places!
Comfy bed, free snacks, good breakfast Charging to park
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
It was an unexpected delight in a convenient location - close to the airport.
It did not have a hotel-like atmosphere
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
Parking was a pain in the butt
It was clean, nice a great place to spend the night prior to taking a flight out from seattle, or to spend the night coming, not a destination in its self.
The airport shuttle service was great. The wifi was terrible.
The room smelled like smoke and the sheets were dirty
This was the best free breakfast ever! they thought of everything. maintenance in our room.
The staff was courteous. I wish I had known they were under construction.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
Close to the airport and they have a shuttle.
Welcome from Timothy. I disliked 90% of my stay. The room was nasty!! Sheet, pillow cases and comforter was stained and dirty. I took pictures to prove this. The carpet apparently wasn't vacuumed there was dirty areas on the floor in the restroom as if it wasn't moped, desk wasn't clean. Look I travel frequently and this has been the worst ever. Management needs to pay more attention to her hotel. This was the second room I was given room 309 and 338 both were nasty. Will never stay at another Comfort Inn ever!!
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
Friendly staff, good location near airport and Southcebter, and 24 hr shuttle service to get traveler to airport. Food was available in breakfast area for traveler catching airport shuttle at 3:30 AM! Had some difficulty getting room heat adjusted (probably my fault), but fan somewhat noisy. Bed and pillows could have been a bit softer!
Stayed two nights. There was nothing I could complain about. It was everything we expected and more. The staff, the location, breakfast was great. Will definitely stay in Sleep Inn's more often.
Decor and very clean. Nice breakfast too!
The room was nice & very clean. The best part is was a very good price!
The staff was very friendly and the breakfast was great what a spread
Convenient location for getting to the airport. Excellent courtesy shuttle to airport. The driver was very pleasant and helpful. How can you have a laundry room but have no place to get change? I was told to walk down the street somewhere to get change. That's ridiculous. Breakfast could only be described as lousy.
Location is good for close proximity to airport.The room interior looks good. It's a decent hotel for a Sleep Inn and spending $50-$75/night. I wouldn't pay anymore than that. Hotel was full and we had to park in an unlit gravel area. The hotel had a terrible dingy old smell. The room was sprayed with fragrance disinfectant so bad it was hard to breath.
Good location, clean and comfortable room, good breakfast, good value for the money.
After reading some of the reviews on other sights, I was hesitant to book. However, I am VERY satisfied that I did. The staff were all very friendly and helpful and the room was very clean and comfortable. It appeared to have been recently renovated. I did not have any negative experiences or concerns.
Sleep Inn is a very good location to the Sea-Tac airport. The shuttle drivers are really good at getting you to the airport on time. The only complaint I have is that the breakfast was not available for early flights. We paid for breakfast but weren't able to eat. Some type of accommodation should be made for very early travelers.
My room was extremely clean, the bed comfortable and the bed linens new. The morning airport shuttle was extremely well-organized. The driver organized luggage according to departure stops. The check-in desk and the morning shuttle driver were both very competent. The room was very small. Street noise could be heard. Evidently the windows do not block street noise.
Clean, efficient and convenient for those traveling via SEA-TAC and in need of an overnight stay. They offer free shuttle service to and from the airport. Pickup from the airport was a simple phone call away and I was picked up right away. In the morning hours, the shuttle runs every half hour to take folks to the airport. Absolutely efficient and convenient. Hotel was clean and everything in working order. All the staff I interacted with here very pleasant and polite. I didn't try out their free wifi since I got in pretty late and went straight to bed. Free hot and continental breakfast in the morning was nice. I would definitely stay here again.
Staff was very accomdating.
My family have had Alaska vacation during Thanksgiving, and stayed in Hampton overnight before returned to Nashville. The experience in your hotel is excellent! We recommend the hotel immediately to other family members and our close friends at the night we stay! We are sure will come back again if we have the chance to visit Seattle in the future!
Bed was comfortable Room was big No place to hang your clothes in room Breakfast quality looked rather weak Giant construction project in the front of the hotel Difficult to get the temperature right- 1 degree up and you were roasting, 1 degree down and you were freezing.
Staff was very helpful, nice area to stretch your legs or go for a run in the morning before our long flight.
The location It wasn't worth the price charged.
We use this Hampton Inn when ever we have an early flight out of SEA-TAC. It is fairly new and well kept. Prices are reasonable. I can't speak to the breakfast as we generally are gone before service starts. They will put up a snack bag for you. A short walk to Dave's Diner is a good option as well as other places to eat in the area. Nothing negative about it since the road construction is done.
Very clean room. A/C unit was also clean...no musty smell. Overall, the facility needs to be refurbished. Carpets need to be changed!
Due to stormy weather in Seattle, the Hampton inn was unable to accommodate our reservation. They made arrangements for us to stay at an alternative hotel. The following day, they picked us promptly and shuttled to our parked car at their facility. Excellent service!
The staff was incredibly nice and FAST. Fastest check-in at a hotel ever. The room was very clean and comfortable, nice decor and touches. The free breakfast was better than most. My partner was thrilled that there was biscuits and gravy, and I made a sausage sandwich. Check out and the shuttle to and from the airport were just as fast, clean and convenient as the rest of the stay.
Very nice room and spacious bathroom. Bed could've been a little softer though. No refrigerator in the room was disappointing.
Everything was great.
We only slept over before catching our cruise ship,so we needed the pick-up service from the airport & sleeping accommodations. Everything was acceptable
It was close to the airport and offered a free shuttle service. It was quite old and not the 'normal' Best Western standard I've seen. Secondly, the floors and walls were paper thin, so we heard every step of the person above us.
There was a minor snow storm when we arrived and the staff worked hard to get everyone to and from the hotel in a timely manner. They were very courteous especially Cathy on the front desk. When we got stranded at the shopping mall, ELizabeth ( think that was her name) organized the van to pick us up as all taxis were not running or unavailable.
Value for money Poor breakfast
Very comfortable and close to JFK Airport Access difficult - surrounded by highways
room service was excellent. breakfast hot, plentiful and juice was very good
the room was really clean. I expected something else because of other reviews saying they saw cochroaches and it was durty but it was soooo clean and comfy. well worth the price!! the breakfast was great too. better than other breaksfast at hotels i´ve had... over all it was perfect. shuttle guy was very helpful and friedly more than front desk they were a lil cranky.. Th absolute only thing i didn´t like was that in the morning there was a criket in the sink in the bath room. it was shocking but who cares...
Convenience of delivery to airport. No Restaurant!
Old dumpy Best Western renovated to acceptable level. OK for one night maybe but not for more. Dumpy. Noise. No sound insulation. Leaky plumbing
The shuttle was supeb....a great choice of hotel in view of catching an early a.m. flight out of Sea/Tac airport. The breakfast was very average, but not a deterrant. The hotel was very good and they accomodated us when they could not find my "bookings.com" reservation. I had booked a king room for June 28th (of which they had no record) .....they did find a booking for me for July 7th which made no sennse to me. This was the first time I used Booking.com and it makes me a little nervous....and yet I just stayed at Kempinski in Frankfurt and the reservation was flawless....
Proximity to the airport. It is recommended for slaying prior to an early flight.
Conveniently close to the airport. Its a good facility. Breakfast room was very crowded in the morning.
The staff was very courteous. They were helpful and they got us into our room early. All requests by us were handled in a friendly manner. Yes, we would stay there again.
Quick shuttle pick up and drop off. Close to airport and restaurant.
Very convenient to the airport and surprisingly quiet.
This hotel is so clean and even smells fresh. The free shuttle and location is very convenient, and the staff is friendly. Breakfast was a nice selection and the restaurant next door was reasonably priced withe delicious food. Plus, they're open late at night. I highly recommend this hotel!
24 hour on demand airport shuttle and proximity to airport
The convenience of being close to airport, walking distance. Great place to eat in same parking lot. Great and helpful service. Highly recommend.
The rooms were clean. Staff were courteous and helpful. Good service. Would return if plan a trip to Seattle There was nothing negative.
Comfy beds no wasted space. Good location with easy access to airport Toilet broke, poor water pressure.
The curtains and refrigerator need to be replaced. The Continental breakfast needed more options.
Hookers, people writing notes about the hookers being bad in bed and setting it on the stairs for everyone to see. No elevator only stairs. They don't clean under anything and I mean anything found used condoms under bed and used food wrappers under sink. The smell of mold is terrible.
The hotel is really close to the Link train in SeaTac, you can hop off the train and walk to it. The beds are normal, just one pillow though. This hotel is perfect if you are just planning to get a bed to sleep after exploring the city, nothing more. There's no elevator so you have yo carry your luggage upstairs, also the hotel is very outdated; we didn't get the breakfast but it was just a corner with coffee and there was no information about it from the front desk. Also it's kind of sad that there's no bathroom around so you have to go to the back where all the laundry is being washed.
Rodeway Inn at SeaTac is a functional motel, very close to the International Airport, with no luxuries but very adequate. Staff is helpful, and the motel is clean.
Proximity to airport The dim lighting gave an overall dingy look. Carpet appeared dirty. Halls smelled like a gym with really poor ventilation. I had intended to stay 30days but had to leave after 1. The staff was very pleasant! Great value for the money. Just didn't suit my needs at the time.
Location to airport, shuttle service, friendly staff They advertised parking for those using the hotel when flying out of SeaTac, which is part of why we chose to stay there, but upon arrival they didn't have any parking available and we had to take our car to another hotel close by and pay more for parking there.
It is a fine, basic, budget hotel that fits the need It really needs updating.
Bathtub was not clean.
This place is a little dodgy. The staff was pleasant and efficient. The room was spic and span if a little outdated. It's in a bad location so get tje courtesy van to pick you up. Definitely not a place to take your children. Would I use them again? Yes because I'm a cheapskate and the price is right.
Our room was filthy. Sink and vanity were covered in what I hope was toothpaste, the shower was black, there was snot wiped on the wall in the bathroom and there was a chew spit bottle on the shelf by the door. We would have been better off sleeping in the airport.
Price for room. Shuttle driver very nice. Breakfast tables dirty. Poor choice of items. Tacky presentation. Vending machine not working. No elevator.
The staff was friendly, helpful and available. Shuttle to and from airport prompt and the drivers courteous. The hotel is about 5 minutes from the airport, right across the street. Defintely worthwhile for a budget park and fly experience. My room was clean and quiet. If you are looking for something cheap and close to SeaTac airport this is it. The hotel itself is rundown and outdated but that is what I expected for the price. The vending machine was out of water bottles and only had soda. I just walked to the hotel next door and bought from their vending machine. I didn't bother with the free breakfast as nothing looked very appetizing but again this is what I expected for the price.
Affordable, clean and spacious room with easy access to Airport. Advertises continental breakfast but wouldn't say it is continental as it was only packaged muffins/pastries, orange juice and coffee.
Shuttle pickup to the cruise terminal was very convenient Small parking lot. Free breakfast was very limited.
The young receptionist was not very helpful, and very rude.
Close to our Dr office Staff was rude.The room smelled TERRIBLE cigarette busts everywhere weird noticed from bathroom and accessories ALL MIGHT blankets were thinking and old.
I wanted to cancel my reservation with 12 hrs notice but they wouldn't let me.
The speedy check in and out The cleanliness was horrible, random hairs everywhere & carpet was dirty.
Cheap price No parking spots. They told me to double park but when morning came the tow truck tried to get me. Non smoking rooms smell like smoke. Thin walls and people leaving in and out of rooms like a fast food service. No microwave in room, hair in bed. ice machine and soda vending machine out of order. Heavy set lady behind counter in the morning is extremely rude .
Nothing They sold my reservation , terrible attitude from the front desk his name is Abel . First the guy didn't even wanted to open the door it was locked y told him I had a reservation and he said it was to late it was 1:30 am I was flying from Chicago I told him it doesn't matter I have a reservation and I all ready paid for the room he still gave me a attitude and told me your late I'm out of rooms I didn't belived him I told him again that my room was all ready paid and it was very late and a very long fly . I ended get in a terrible room smoking room . We careful don't stay in that hotel
Bed, bathroom, room in general was clean, no problems We asked for a non-smoking room, but were still placed in a smoking room/room that had smokers at some point. It's hard to get the smell out, but we could tell the room was cleaned to cover some of the smell up. We hope future guests here will be able to get a smoking/non-smoking room as requested. If no non-smoking rooms left, it should be told to the customers.
I liked that it was cheap. The bed was uncomfortable, the parking was always full, and the wifi is awful. I would not come back.
I liked the cleanliness of the room, the shuttle service, the staff, and the proximity to the the Link. (The Link is the train to downtown Seattle) Check out some of the nearby restaurants especially Palmas The IHOP is great too. Best service n full American meal in Seattle Yep! Check it out ? No complaints
We had an early morning flight to catch and we had drove down late in the night. This place was less than 3 miles to airport. They have shuttle every half hour, but we took Ubr. Smelled of weed even in non-smoking room.
The front desk lady was nice. Everything at the hotel was old. The room was veryyyy old, dirty,broken smell change everything.
We survived the night despite the loud gunshots, which really gave us a new zest for life. This hotel was a total nightmare. We waited over an hour at the airport repeatedly dialing the number for their shuttle but getting no answer, and eventually we had to get a shuttle to another hotel and walk ten minutes up the highway to get there. The receptionist did not apologize but just said "oh, that's funny". She "upgraded" us to a king room, but when we got there, the bed was unmade and there was dirty takeout food on the floor. We returned to reception and were moved to a "jacuzzi room", but were surprised to discover that not only was the jacuzzi built into the main room right next to our (threadbare) bed, but also there was no shower or bath -- the jacuzzi was the only way to wash. My friend and I took turns going out for a walk while the other waited for the jacuzzi to slowly fill to the point where we could clean ourselves. The whole thing was a total farce.
The room's furnishings were good, no worn out rugs or stains. The bathroom was very functional and clean. My wife is somewhat picky and felt comfortable in the room. Thought parking would be a problem but there was plenty of parking spaces near the three story building. All employees were friendly including at 4 AM when we left. The building is dated.
We feel cheated. Were sold a deluxe room with coffee facilities and breakfast. We got a room with torn armchair and dirty floors. No coffee and no breakfast and in a depressing location.
The only redeeming quality of this place was the man at the front desk he was very nice and up beat! My husband and I were recently stuck for a night in Seattle and needed to find a cheap hotel quickly. This was the closest to the airport (a plus). However the room was disgusting. The furniture and sheets all had stains as well as holes in the blankets. The heater was smashed in and the dead bolt was broken. It honestly felt like a motel room that is rented by the hour. Definitely not worth the $70.
I like that is was close to the airport. Wow, this place is really scummy. If I would have known ahead of time I would not have stayed here. But the staff was nice and even though it didn't seem safe at first it proved to be ok by morning.
Close to airport, restaurant walking distance, elevator to upper floor. Irregular flooring, strong cleaning fluid smell, bed cover cigarette burn holes.
dirty and moldy bathroom
Free shuttle to the light rail. Only 3 minutes away. Rooms were quite small, shady parking. Run down appearnce as there is an old and new building. Picture on web has been photshopped. Lack of service, breakfast was stale cereal,ants crawling all over by waffles and some tables. Pillows were Flat, 2 per bed asked for one more we are out we only have 5.
shirt walk to Link to get into seattle city center Wi Fi weak and kept going out Got there and they said shuttle to airport was only once for pick up and drop offf - they didn't post this in description. Rooms and facillity was very dated
Nothing about this place was positive. False advertisement - the ad shows a beautiful place to stay. It's a dump! Had I known where and what it REALLY looked like BEFORE I had booked, I never would have even given this place a THOUGHT, let alone, stay there. It was dirty, dirty, dirty! No elevator, so had to trek up to the 3rd floor w/my luggage when there stood 3 men that appeared to work there -- but offered no help. The room/suite I stayed in was filthy -- the carpet was disgusting and looked like it hadn't been vaccumed in months; you could feel the dirt and gunk on the floor, crunch under your feet in the kitchen, the utensils, dishes, etc. were old and beat up, as was the furniture (looked like 2-hand used and abused furnishings). It was a pitiful experience. Very uncomfortable to walk into a setting like that, and all one hears is a foreign language (East Indian?) from those working there - rather than use ENGLISH! I would highly recommend that people stay away from this place. I would give it a negative 0!
Absolutely nothing. Place is a dump. This place is a dump. Unsanitary conditions. Stayed for about fifteen minutes only because it took me that long to find a new hotel to stay at. My child walked up the stairs to scratched doors and walls to walk in and have my 10 year old son open a drawer and find utensils that had crusted food on them. If you can avoid this hostel type setting I would. Seemed more like after prison housing than a hotel. Then to find out that orbitz and the hotel won't refund my money. orbitz and sutton suites. Never plan on seeing my business back at either of your businesses.
Big room with lots of space. Located within 5 min walk to car rental facility. Room has fridge, microwave, tables with chairs. Free shuttle to the airport. The hotel seemed a bit run down, holes in walls, old fixtures, needs to be updated. The area is a little sketchy after dark. There is a subway and an awesome indian food hole in the wall down the street within walking distance, I wouldn't walk there after dark.
close to the airport I stay in building nr 2 -dirty , smelly , overpraise for what offer .
Clean and comfortable. Room was large with decent breakfast for a fair price. Shuttle to airport was perfect.
Quite and clean room... Nice people in front lobby Refrigerator made weird noise all night but not to point I can't sleep.
They have a 24 hour shuttle to the airport. When using their computer to print out your complimentary boarding pass they were out of paper and there was no staff to put paper in, so we couldn't print our boarding passes. When we entered our room the bed sheets were disarrayed, there was a fast food bag full of garbage and garbage laying on the ground. Very uncomfortable night, but it was 11pm and we were just staying the night so we dealt with it.
Place to sleep Being asked repeatedly if we were checking out today before checkout time. We checked out five minutes before checkout time. Expensive for quality imo
The only thing we liked was the staff , front desk worker who was also shuttle driver was very friendly and helpful, we arrived very late and left first thing in the morning. It was very run down , room was very outdated , we couldn't wait to get out, did not feel clean.
The convenience to SeaTac Airport was excellent. The hotel is about 5 minutes away. If you're just looking for a place to crash the night then this is not too bad of a place. The staff isn't the friendliest and the airport shuttle service varies. Please call head 2 or 3 times just to make sure they'll come get you.
The only good thing was Free Shutter to airport. old van seat were dirty with holes. Shutter driver was polite and helpful. Everything, Old TV , Coffee Maker leak water, dirty bathroom. high price lousy room.
The price is right; the safety and cleanliness is there (which is all one really needs) This is one moldy/cigarette-smelling room!
close to the airport all they had was a crappy tube television!?
Facilities were good for what I needed for a short time stay it was a 10 in everything that was.needed for this! Breakfast! but for the price it was it was good!
The hotel rooms were not clean enough for my standards. In fact, it appeared that there was an accumulation of pet hair in one of the corners. Also, the first room that we were put in did not have working electricity. Lastly, the continental breakfast consisted of one cold cereal, half sliced bananas, and packaged pastries.The whole experience was a disaster. I would expect more out of a hotel that was $140 dollars a night.
The price is reasonable for $68 in the Seattle The facilities are very old. The room looks like it was built 2 centuries ago. The bed looks old and not clean. A bit scaries when slept on it. I booked the room via third party website with breakfast included but when I got in the staff told me it was not included anymore
price lowest in area pretty run down
When I booked the hotel, I accidentally selected a day earlier. ... Then I sent out a email asking them to change it to the next day. When I went for check in they could not find my reservation, they said we'll take care of it. ..but when I looked at my bank statement I saw that they charged me for 2 days, double the amount.
It's very close to the airport. thin walls; a bit grungy
Room with kitchen, dishwasher and full-size fridge. Bed was horrible.
The staff was friendly and helpful! The room was very clean. Complementary laundry machines were a great benefit since we had been traveling several days. We had stayed at the Larkspur before and we will again! We have no complaints
Location, beds and very clean
The layout of the room kitchen, comfortable bed. Dvd player in room and internet hookup plus free wifi. entry was nice, ok breakfast, coffe and tea at the ready. the shower was not completely clean there were short hairs on the walls left, men stubble around the sink. The hair dryer almost caught my hair on fire it was shooting electrical sparks. They did remove it from the wall after I complained it was done the same day and replaced it with a new one.
Of COURSE I love everything about Larkspur and they deserve 5 stars. :) The bed and pillows. I feel bad for saying it but the bed was rock solid and the pillows were lumpy. Definitely not a good night sleep. Annnddd Mohammed doesn't work there anymore. :(
Stayed on The 2nd floor . we Could hear everything upstairs and above us . We could hear the guests upstairs party till 2.00 am and the maid vacuum the floors above in the morning . It was like they were going to come through the ceiling . Very little sound proofing between floors . The bathroom door was on an angle when we closed it . Everything else was ok . WE have stayed at this location 3 times now , and never experience the extreme noise above . Not sure if we would stay again .
The suite had a nice layout and a large bathroom. The breakfast was pathetic, seating was terrible, and they began cleaning up early. The shower rod was falling off the wall and the door casing in the bathroom had swelled from moisture and was peeling apart. The couch had stains on it in the room.
EVERYTHING!! Awesome staff, beautiful clean cozy luxurious convenient rooms, hassle free check in!! Great complimentary breakfast, ect ect ect!!! We actually stayed 3 extra days because it was sooo wonderfull HIGHLY RECOMMEND THIS HOTEL!!!! I normally don't take the time to do reviews, but they absolutely deserve it!!! :-) :-) :-) N/A
Better hide a bed mattress Bathroom was old - shower head wasn't very powerful
Good sized, clean rooms with full size fridge and stove. Clean. I repeatedly had the experience of calling the front desk and waiting eight or ten rings for an answer. This is both before and during my stay. I also cooled my heels at the front counter until someone showed up. They were quite nice when they got around to answering the phone or getting to the front counter, but the front desk simply had no one there, almost always. I don't know if this was a management fault of having too few staff, or worker bees, but my feeling is the latter. They seemed to spend a lot of time in the room behind the front desk. There was no bell on the front counter to summon anyone. Although, given my phone experience I'm not sure it would've made any difference. Entirely different subject. I went to the hot tub and it six inches of foam on it.
Beds were so comfortable Good room service
The lobby is the nicest part of the property. When we checked out I asked the nice young lady at the front desk why we had been placed in a substandard room in a nearly empty hotel. She apologized and offered to comp our parking charges. Still disappointing. Four Points Seattle is a “no frills” hotel, the lobby does not reflect that fact, but the restaurant and rooms do. Our room was small and the two places to sit in the room were uncomfortable. The bed was ok to me, my wife hated it. The restaurant was spartan, plastic and metal furniture with one window, and way over priced for a “no frills” hotel. The three staff members we came in contact with were very nice, friendly. During our three day stay, the hotel was mostly empty, we saw one other couple in the elevators in our comings and goings. We were given a room with a horrible view, a section of a roof and the exterior back wall of the hotel… why..? the place was empty. I could have gone down to the front desk and complained, but this is a Starwood Property, I should not be forced to complain to be taken care of in a nearly empty Starwood Property. If I am forced to complain, you have failed.
I liked my money being refunded secondary to the incredibly poor customer service, being moved to another room due to maintenance issues, and no refrigerator as advertised. The only plus to staying to here is that it is a direct road to the airport. I didn't like paying for an upgraded room so I could see a sliver of the Puget Sound (not worth the extra charges between a traditional versus a deluxe room). I didn't like being treated poorly when we complained about maintenance issues or the lack of a refrigerator in the room. I definitely didn't like the fact that we had to move to another room due to the deadbolt not functioning properly. I didn't appreciate having to call housekeeping and have some gentleman crawl into our shower, twice, as there were no toiletries in the shower (there are dispensers for shampoo, conditioner, and body wash in the shower). It was an inconvenience to have to call for a refrigerator to be brought to our room, then moved to our second room, as they don't furnish refrigerators in their rooms (even though it is advertised as such in deluxe rooms). And what is that smell in the common areas and lobby?
The beds were comfy The breakfast was poor at best. Breakfast staff was rude. Wouldn't refill food toward end of breakfast time even though lots of people wanting to eat. Staff wanted us out before finishing our breakfast.
King sized bed with feather pillows, nice furniture, friendly staff, very good continental breakfast. Off season (february) was a good time to get a room practically on a floor by itself so very very quiet. Had a great stay. One small issue with the shower water temperature fluctuating, but otherwise was perfect!
Very clean and well managed hotel with friendly staff. We have not stayed in the Ramada type hotel often. Our most frequently stayed hotels would be the Embassy Suites, Hilton or Hyatt. This was a surprised clean and comfortable hotel. Maybe the Wyndham takeover of the chain really adds value and quality to Ramada. Hope it is the same across the whole chain.
Very slow front desk service. False fire alarms. 3 in one night. Hotel didn't care. no explanation. Very entry level hotel for premium price.
Location and access to freeways Age of the Hotel is truly showing. Overall cleanliness was less than adequate (LTA). Exercise area was LTA, restaurant was LTA, resturaunt staff was LTA, no jacuzzi to relax, front desk staff not at all helpful, room cleanliness was borderline, hallway floors are uneven and barely wide enough to fit two people across, TV remote never worked, faucet handle broke off when I used it the first time.
I liked that the hotel is right off the freeway. Close to lots of shopping, activities, and restaurants. I was there with a family reunion, I thought the hotel could've been more accommodating. We got a lot of complaints about noise, of course we would be noisy, It's A Family Reunion!!!! Putting all the reunion guests in one section of the hotel would've help with the noise control. The hotel staff did allow us to use an empty banquet room one night to gather in which was greatly appreciated.
Shuttle from and to air[port was nice. The guy in the breakfast area when we had breakfast was RUDE.
wifi, convenient location, friendly staff, lots of TV stations, shuttle to airport, safe, bathtub/shower
I liked the location. Absolute worst hotel I've stayed in in a long time. It took the van 45 minutes to come pick me up from the airport. 35 minutes to check in and the staff was beyond rude. The hotel was dirty, dingy and stinky. If Seatac wasn't sold out, I would have walked out and just sucked up losing my money. It was THAT bad. Only stay at this hotel if every hotel is sold out within a 100 mile radius and taken over by zombies.
I stayed here for 1 night i got to cheek in and they didint even have my info it took 30 min to get my room then we got to the room and the bathroom had mold!!!!! I told the manager and the moved me to a new room as i walked away i herd him say "we need to paint over the mold with paint this is the 3erd room today" i got my new room and i cheek the rest room and i found mold agen but it had paint this is not a good place to stay never agen !!!!! Every thing it had mold in the bathroom!!!
We did not like the way the clerk/owner treated us.
near SEATAC Really poor, even among budget places near SEATAC. Front desk disorganized, distant - main business seems to be parking. Room (N end, 2nd fl) awkward to reach. Everything worn/damaged - carpets, elevator floor, corners of walls, furniture. Room had mold-like deposits (white not black.) TV w/ cable channels, but very hard to operate, no instructions. "Full breakfast" total joke - coffee pot and muffin fragments. Embarrassed I cheaped out, will ante up next trip.
the wake up call and the transportation to the airportbeyond that the vacinity to the airport. i made areservation for two double rooms for July 14 for $45 each..on my arrival that the reservation was cancelled due to the fact that the price is $49.30 per room.after discussion they found the reservation on july 15.at last I paid $49.30 plus tax per room although I had the confirmation for $45 which upset me very much.for your information.
The shuttle driver was very pleasant. They charged me more than the quoted price & layer the blame on Kayak. The check-out lady was not professional enough to handle the situation. I will never stay there again. If it is Kayak's fault, I will never use them again .
THE LOCATION they lied about the price is the motel room was dirty tub bath dirty total employees rude breakfast is only a muffin and a cup of coffee thats police, Check Names people who checked in employees Are a joke
Free shuttle to and from airport, once they actually found our booking the woman on the desk hung up on me when she couldn't be bothered searching for my booking. Our bathroom was not cleaned, the floor was covered in hair and there was rubbish from the previous guest in the shower. The fridge still had food in it, fruit that was well past it's time. After check in we had to go to reception to get toilet paper and we found the Manager behind the desk cutting his toenails!
The information given to me didn,t tell me where to go in the airport to find the free bus service. As a result it passed us by and we had to pay for a taxi.
Flexible staff (we were given breakfast after it was finished). Some people might like view to a part of runway at sea. Lots. Smelling staircase, broken lift (always goes to the basement level first - button cannot be depressed). And the most important: you can go into any room without key because of space between door and frame. Just put anything in that space, push and you're in. Staff explains, that six years ago they had to break into every room when they had a blackout in Seattle and they never fixed the door again. Very low value for that money. Plus you have to pay a few $ more for parking your car - quite unusual in motels. Breakfast is coffee and muffin buffet, no place to sit down. Summarizing, the worst hotel I ever visited - and I visited quite a lot.
Big rooms friendly staff, good location, good for getting an early flight out of the airport, good shuttle service to the light rail. Will stay again. Clean rooms Breakfast was only coffee.
Very nice decor and a very comfortable bed! The room was great and was equipped with many extras like a lap desk, ironing board, and nice, bug TV. Perhaps a better quality breakfast.
Convenient, clean, hospitable Freeway noise...
Next to elevator, loud. Not very updated. Didn't seem up to Hampton Inn standards.
the bed was very comfy. the thin walls.
Fake eggs but not complaining about anything else just come on fake eggs after everythin else being awsome?
The ONLY redeeming factor is its close proximity to SEA-TAC Airport and the free airport shuttle. This place is dirty, run down and ramshakle. Surly front desk staff. Carpet in room had many "mystery" stains and the finishing in the room was half-done. It was like they were building it, got about 2/3 of the way through and just decided to start having guests. Carpet strip protector dividing carpet and linoleum had exposed screw heads that you could easily cut your feet on. Ancient t.v. with minimal cable channels - though every channel gave the people a nice rose-colored hue. This is a place you would stay at only as a last resort, which was my case since my other hotel booked off hotels.com cancelled my reservation and did not notify me.
Staff and location Room, stained carpet, bed was awful. Overpriced for room quality.
Do not book this hotel! Very run down and dirty. Independently owned and not tooken care of. Bath tub was cracked, mattress was stsined , carpet was dirty, the other tenants looked homeless and left their crying toddler in the stroller unattended outside while they stepped in the office.
Room was big. Bed bugs.
The staff here are very professional and were quick to respond to our needs! Pool area was clean and inviting after a long day! The rooms are very dated bed and linings not very comfortable.. Stay in the front side as a train runs past the back side regularly.
Proximity to airport, location wasn't too bad to everything else, Staff was very nice, No Hot tub, Rooms are a little dated.
The rooms were very spacious and clean. The front desk staff were very polite and courteous, especially the assistant manager Danielle, who drove us to the airport to catch the light rail to the Seahawks game. Bathroom was also spacious and shower was very powerful and refreshing. The entire hotel is VERY well maintained and I would DEFINITELY recommend for anyone who is looking for value and convenience. Also only 5 minutes from SouthCenter Mall which is a shopper's paradise! I wish the rooms had a built-in safe, but otherwise I really have no complaints.
Very Clean, Excellent customer service, The restaurant server is very kind and very helpful so is the cook that spoke multiple languages. I highly recommend this Hotel. The hotel is under-rated. It should be given a 5 star.
The hotel was very clean from top to bottom. The beds were very comfortable, with the perfect pillows. The location was perfect, easy access with several amenities very close. I will definitely stay her again!! I didn't like that I only got to stay 1 night!
Shuttle Room layout. Location.
Everything was good, nice staff, quiet&clean rooms Only thing is that the train goes right behind the hotel.... And it runs 2-3 times a night with horns
We liked that the hotel was easily accessible from major highways, and close to a major shopping mall. Make sure you hide all of your belongings if you decide to have the maid clean your room. We informed the hotel manager, and she gave us the "Our word against hers" speech. It is unfortunate that they choose to hire staff that will steal their customers property. Be careful if you choose to stay here, or don't let room service into your room.
No hot water..waited couple of hours ro fix the issue
The staff is wonderful ,friendly and courteous. And the hotel is extremely clean.
Staff was really friendly, hotel was clean and quiet. Will return again!!
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.
The hotel is basic Hilton Garden Inn, with a current remodel in progress in the lobby. The staff was curious and friendly. The fitness center is badly in need of attention. During my stay, the sanitizing wipes were dried out and needed replacement. I thought I'd just use the Purell dusoenser on the wall, but it too was empty. I went to use the TV remote and the batteries were missing. After I finally got started on the elliptical machine, I discovered that the display wasn't functioning properly (the heart monitor wasn't working).
clean and close to airport
Excellent service, clean, nice room, quiet, relaxing. No.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
The beds were extremely comfortable.
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."