Pros (+) Location was perfect, staff were friendly!
Cons (-) Nothing, it was perfect for our stay
3 stars
Hotel Chichen Itza
Av. Principal Piste Num. 45, Piste, 97751 Piste, Yucatan, Mexico
Piste, Mexico
See location+52 998 887 2450Photos of Hotel Chichen Itza
Overview
Hotel Chichen Itza provides an outdoor pool, a rooftop terrace and a bike rental. It is also a brief car trip from Ik Kil and Sacred Cenote.
This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. There is also a barbecue area available for guests to use.
There are 40 rooms at Hotel Chichen Itza, each providing all the essentials to ensure a comfortable stay.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby when looking to sit down to a meal. Each evening, guests are welcome to wind down in the lounge bar.
For guests who enjoy exploring local eateries, there is a large variety right on the doorstep. El Castillo is a quick car trip away.
Latest deals for Hotel Chichen Itza
Standard room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Chichen Itza
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
General
- Seating area
- Garden view
- Tile/marble floor
- City view
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Increased accessibility
- Non-feather pillow
- Upper floors accessible by stairs
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
Reviews of Hotel Chichen Itza
7.7
Good
2104 verified ratings
Wonderful
918
Very good
540
Good
375
Okay
123
Fair
80
Mediocre
26
Poor
42
Summary of reviews
Guests say
Guests appreciated the hotel's great location near Chichen Itza and friendly service, especially highlighting the delicious breakfast. However, there were significant concerns regarding cleanliness in some rooms and the quality of the restaurant food. Overall, while many enjoyed their stay, some faced issues that affected their experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.7 out of 10
484 reviews
7 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique dining experiences at Hotel Chichen Itza?
Guests can enjoy a unique dining experience at the in-house restaurant, which is conveniently located for those who want to stay nearby when looking to sit down to a meal.
What practical amenities are available for families at Hotel Chichen Itza?
Families can benefit from the complimentary breakfast and the babysitting/child care services provided at the hotel.
When is the best time to visit Hotel Chichen Itza?
The low season is in September, while the high season is in March.
What are the common concerns about the rooms at Hotel Chichen Itza?
Some guests have mentioned concerns about the rooms being a bit outdated, damp, and having unclean bathrooms.
What practical information should guests know about parking at Hotel Chichen Itza?
Free parking is available at the hotel, making it convenient for guests who arrive by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Garden View
Guests enjoyed the serene garden views from their rooms, providing a peaceful and relaxing atmosphere.
Consider Bringing Mosquito Repellent
Some guests mentioned the presence of mosquitoes, so it might be helpful to have repellent on hand, especially for outdoor activities.
Take Advantage of the Free Breakfast
Many guests appreciated the complimentary breakfast, which included a variety of options and was served early, making it convenient for those planning to visit Chichen Itza in the morning.
Request a Ground Floor Room for Convenience
Rooms on the ground floor were preferred by some guests for easy access and a quieter environment.
Plan for Limited Wi-Fi Signal
Several guests noted that the Wi-Fi signal was weak in certain areas, so it's advisable to plan accordingly for internet access.
Enjoy the Pool and Garden Area
The hotel's pool and garden were highlighted as pleasant areas to relax after a day of exploring the nearby attractions.
Be Mindful of Noise Levels
Some guests mentioned noise from neighboring establishments, so light sleepers may want to prepare accordingly.
Consider Bringing Earplugs
For those sensitive to noise, bringing earplugs might be helpful, especially if staying in a room close to common areas or outside noise.
Take Advantage of the Hotel's Tour Desk
The hotel offers a tour desk, which can assist in arranging excursions to nearby attractions, such as cenotes and other points of interest.
Check Room Amenities
Some guests mentioned that certain rooms may have limited amenities or outdated facilities, so it's advisable to check room details before booking.
Location
Av. Principal Piste Num. 45, Piste, 97751 Piste, Yucatan
What's nearby
- Pyramid of Kukulkan1.4 mi
- Chichen Itza1.4 mi
- Court of the Thousand Columns1.5 mi
- Cenote Ik kil3.3 mi
- Cenote Yokdzonot9.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Chichen Itza
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $118 |
Average price (weekend night) | $98 |
When to book a room at Hotel Chichen Itza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Chichen Itza
FAQs when booking at Hotel Chichen Itza
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.3 mi |
Everything you need to know for your stay in Piste
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