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Hotel Chichen Itza
Top City Hotel

Avenida Principal Piste num. 45, 97751 Pisté, YU, Mexico
+52 998 887 2450

$52+

Overall guest ratings

8.5/10 Excellent
Based on 1,082 reviews

Review highlights

  • 9.5
  • 9.2
  • 9.1
  • 6.4

Nearby

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    About

    A stay at Hotel Chichen Itza places you in the heart of Piste, convenient to Pyramid of Kukulkan and Court of the Thousand Columns. This hotel is within the vicinity of Chichen Itza and Cenote Ik kil.

    Rooms

    Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Dial-up Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,082 reviews
    • 9.5 "Excellent pool."
      8.6 "Clean pool, said 86%."
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.1 "Great parking, according to 91%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      7.5 "75% found the restaurant service to be one of the best."
      8.3 "Management was excellent, said 83%."
    • 9.0 "Incredible bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
      8.6 "Clean pool, said 86%."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 6.2 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 660 reviews
    • 9.5 "Excellent pool."
      8.3 "Clean pool, said 83%."
    • 9.3 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.2 "Easily accessible by car, said 92%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
      7.4 "74% thought the service was very professional."
    • 8.7 "Amenities are good."
      9.7 "97% found the grounds to be nice."
      7.5 "75% thought the building was wonderful."
    • 6.9 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 6.4 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.4 "For only 54%, the bathroom was ok."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 313 reviews
    • 9.5 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 9.2 "Perfectly clean."
      9.4 "94% said rooms were clean."
      8.8 "Clean pool, said 88%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.6 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 108 reviews
    • 9.5 "Excellent pool."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.2 "Amenities are good."
      9.7 "97% found the grounds to be nice."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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