Overview

Hotel Chichen Itza
Top City Hotel

Avenida Principal Piste num. 45, 97751 Pisté, YU, Mexico
+52 998 887 2450

$50+

Overall guest ratings

8.5/10 Excellent
Based on 1,203 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.2
  • 6.5

Good to know

  • Spacious rooms
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Hotel Chichen Itza is a great choice for a stay in Piste. Guests can take a dip in the outdoor pool or grab a bite to eat at LOS ARCOS, which serves breakfast, lunch, and dinner. A poolside bar and a bar/lounge are other highlights, and rooms offer LED TVs and room service.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,211 reviews
    • 9.4 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "Great parking, according to 94%."
      9.2 "92% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent amenities."
      9.9 "99% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      9.0 "90% thought the architecture was beautiful."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      8.3 "Management was excellent, said 83%."
    • 8.9 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.6 "Beds were acceptable for 66%."
      5.9 "Only 59% thought the furniture was functional."
      5.0 "Only 50% found the balcony ok."
    • 6.1 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 762 reviews
    • 9.5 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.4 "Great parking, according to 94%."
    • 9.2 "Excellent amenities."
      8.5 "85% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.4 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.6 "86% liked the big bathroom."
    • 6.8 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% thought the furniture was functional."
    • 6.4 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 375 reviews
    • 9.5 "Excellent pool."
      9.1 "Clean pool, said 91%."
    • 9.2 "Excellent amenities."
      9.9 "99% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 8.9 "Bar is amazing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.9 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
    • 3.5 "Internet is poor."
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    Overall Rating

    8.6 Excellent
    Based on 72 reviews
    • 9.4 "Excellent pool."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 9.0 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
    • 7.1 "High comfort."
    • 6.7 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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