Services and conveniences
Basics
Health and safety
Laundry
Accessibility and suitability
Bathroom
Dining
General
Pool and spa
Parking and transportation
Outdoor
Things to do
Media and entertainment
Bedroom
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, with a buffet breakfast available. The staff at the restaurant is friendly and very helpful.
Are there any concerns about the hotel's amenities?
Some guests have mentioned concerns about the Wi-Fi in the rooms and the service at the restaurant. However, the hotel offers a game room, pool table, and a huge library for entertainment.
What are the highlights of the hotel's location?
The hotel is conveniently close to Chichen Itza, allowing for an early visit to avoid crowds. Additionally, it is surrounded by beautiful gardens and offers a peaceful atmosphere.
How are the hotel's beds and cleanliness?
The rooms are clean and simple, with well-appointed and comfortable beds. The hotel is immaculately maintained, providing a quiet and clean environment for a relaxing stay.
What practical information should I know about visiting Chichen Itza from the hotel?
The hotel's proximity to Chichen Itza allows for an early visit to the site, which is essential to avoid crowds and heat. Additionally, the hotel offers an airport shuttle for transportation convenience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Transportation Options
While the hotel is close to Chichen Itza, the back entrance to the site is closed, so guests may need to drive to the main entrance, especially considering the closure of the direct access.
Enjoy the Pool Area
Many guests praised the fabulous pool area and courtyard, making it a great spot for relaxation and leisure.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Temple of the Warriors, El Castillo, Sacred Cenote, and Ik Kil for a well-rounded experience.
Be Mindful of Room Facilities
Some guests noted that the rooms may need updating and mentioned the absence of TVs in some rooms, so it's advisable to check room amenities before booking.
Plan for Early Visits to Chichen Itza
Guests recommended staying at the hotel for an early start at Chichen Itza to avoid crowds and heat, emphasizing its proximity to the site.
Consider Alternative Dining Options
While the on-site restaurant offers a good selection of food and drink, some guests found the breakfast and service to be average, suggesting exploring dining options in the vicinity.
Take Advantage of Hotel Facilities
The hotel offers entertainment options such as billiards, pool, Netflix, and a huge library, providing ample opportunities for relaxation and leisure.
Check for Special Services
The hotel offers Mayan massages at the spa, which received positive feedback from guests, providing an additional avenue for relaxation and rejuvenation.
Be Prepared for Wi-Fi Connectivity
Several guests mentioned issues with Wi-Fi, particularly its absence in some rooms, so it's advisable to plan accordingly for connectivity needs.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | April | $65 | $120 |
Cheapest month to stay with an average 47% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.3 | 0.7 mi |