The Lake Hotel

Guests have described the food at The Lake Hotel as nice, with a very good breakfast. Some have suggested that the hotel needs to improve the cleanliness and tidiness of the rooms.

The hotel offers a fabulous location with beautiful sunset views by the lake. Some guests have mentioned that the rooms need to be more clean and tidy, and that the hotel is doing maintenance and repair works.

The hotel offers free parking and is within walking distance to the ancient city of Polonnaruwa. Some guests have suggested that the hotel needs to repair doors, windows, hinges, locks, and bathroom fittings as they are not working properly.

The hotel is located in a fabulous and peaceful location, with quite and peaceful surroundings. Some guests have mentioned that the hotel is doing maintenance and repair works as it was closed due to the pandemic, and that the available facilities still allow for a pleasant holiday experience.

The staff at The Lake Hotel have been described as very friendly and helpful, with a particular mention of the manager Chandans. However, some guests have mentioned that communication can be difficult and that the staff's attentiveness and cleanliness could be improved.

The views of the lake and surrounding nature are highly praised by guests. Consider booking a room with a lake view for a more enjoyable stay.

Some guests mentioned issues with room maintenance, such as water leaks and malfunctioning AC. It's advisable to check the room thoroughly upon arrival and report any issues to the staff for prompt resolution.

The hotel's proximity to Polonnaruwa's ancient city and the beautiful sunset views by the lake make it a convenient base for exploring the area. Consider taking a walk to the ancient city or enjoying the sunset from the hotel's surroundings.

Several guests noted the absence of Wi-Fi in the rooms. If internet access is essential, it's recommended to inquire about the availability of Wi-Fi in the rooms before booking.

While some guests praised the cleanliness of the rooms, others mentioned the need for improvement. It's advisable to communicate any cleanliness concerns to the staff for a more comfortable stay.

Many guests appreciated the friendly and helpful nature of the staff, particularly the manager. Engaging with the staff for assistance and recommendations can enhance the overall experience.

Consider the high and low season months when planning a visit to the hotel. Depending on preferences for crowd levels and weather, choosing the timing of the visit accordingly can impact the experience.

Guests highlighted the pleasant dining experience at the hotel's restaurant. Consider trying the on-site dining options for a convenient and enjoyable meal.

The hotel offers personalized services such as concierge assistance and currency exchange. Confirm the availability of these services and utilize them for a more convenient stay.

The hotel staff can recommend local guides for exploring attractions like Minneriya. Seeking their guidance can enhance the experience of nearby activities.