Newport News Hotels

Nothing

The bathroom door did not close. heat did not work covers was not soft would not recommend to anyone 1 star hotel

The room was a great deal, my mother loved it.

YES! When I arrived to check in, the two young ladies at the front desk were engaged in conversation and basically ignored me. It was quite awkward. Finally one of them loooked at me and said 'yes?' awful service. I felt unwelcome.

Location, room size, bed comfort

Staff could have been a lot more attentive and the room should have been cleaner.

Unfortunately, we encountered bedbugs at the hotel.

The price of the room and the friendly staff. The pool was very nice.

The room was a bit dated. Peeling wallpaper, noisy air handler. The TV was an older tube model with a low quality picture.

The front desk staff members were extremely friendly and helpful.

The breakfast was okay, but not great.

Some of carpet padding was missing. Wallpaper stapled to wall where it was peeling off. Biggest issue was we were put next to the executive suite, where a party was being held LATE into the night. Staff was less than helpful in fixing the issue.

Very nice first impression and large pool. The location was nice and the staff was very friendly and accommodating.

This hotel was rated at 3 stars. The facility itself had all of the makings of a 3 star but the room was a bit shabby, the furniture cheap, and not super clean (rust stains on towels, shower floor dingy, etc.) The rooms seem more like a 2.5 star.

Nothing the stay sucked

Had to move rooms 2times due to issues with rooms the hotel owners wife told me to remove my clothes from the washer while it was on cause she needed to use it she was also very rude to my daughter and she is a minor.I had to take my own trash out ....

It was clean and quiet.

For some reason the guest would get non smoking rooms and smoke in the hallways.

It was very clean and the staff was very friendly.

The front deck was a hastle to get into with the phone situation.

Nothing it was dirty looked like crackheads stayed their

There were people that stayed there I mean lived there and it was nasty

Room was very clean - Kudos to staff.

Breakfast buffet a bit pricey, and pool/ hot tub area needed some attention

The staff was very professional, the room was roomy, I enjoyed the pool and the hot tub. The area wasn't bad, I would use this hotel again. Thank you.

NO!!!!!

Convenient central location

I felt rather nickel &dimed paying for parking, internet, no free breakfast or even cookies, coffee, newspaper in the lobby.

The beds were nice and the indoor pool. I didn't like having to pay for Wi-Fi and parking. I tHink that was crazy when the room is already expenSive.

The room the people were friendly everything

No

Clerk was great when I checked in. Hotel is just off the exit and the rooms were great size with comfortable beds

Nothing

The room was excellent.

The food was poor. I picked up a bagel and it was stale. Breakfast is between 7 & 10. I went down for breakfast at 9:30 and many things were gone.

The room is not only beautiful but also clean

No

Service was great from the reservation to us leaving on checkout day. It was incredible and my wife has decided to use them for all business trips!!! Great job....

Yes, that we couldnt stay longer and that we didnt get a chance to get the queen suite....lol

The staff was wonderful, the place was clean

The restaurant wasn't really a place for children it was a bistro and there was no complimentary coffee in the lobby. Poor selection of food

The comfortable spacious bed and room. The location Is safe.

Not one thing

Great location

cheap pillows, carpet not vacuumed, horrible smell of chlorine and bleach, understaffed, old and rotten fruit for breakfast, couldn't use the pool or hot tub because the smell of chlorine was overpowering, sheets and towels were surprisingly staind

Location.

Breakfast and Facility.

The daytime lady at the front desk

Maids did a lousy job

front desk attendant, breakfast included with price, refrigerator and microwave in room, price was good, loved the special touches with the swan and flower shaped towels.

electrical outlet/ hairdryer near sink didn't work, small breakfast area, could use another waffle maker to ease wait time/ congestion in that area.

it was very clean, room was spotless, and morning breakfast was terrific

nothing at all

Close to CNU.

It appeared clean however had an odor, also there were places in the floor that seemed to sink.

The price for the room was reasonable.

Did not like the smoking room. Night clerk left manager a note I needed a non-smoking room but because it was booked through price line they were not allow to change it. I will never use price line again if that is there policy for room booking.