Newport News Hotels

was a great place to stay whiel I was seeing family, central to everything I needed to do while I was in town, and a welcome respite, a quiet place to retreat, when done with the day. I know they're in the middle of a remodel, but there was a pervasive smell of mildew on the first floor near the pool and near my room.

Room was big and comfortable , lots of space for just the two of us . Bed was huge , sheets and comforter were clean and I was satisfied with that , the bathroom was clean as well and that was another plus . The towels were small and useless for drying off , that was the only thing that annoyed me . Other than for the price , this place was amazing and definitely more than I expected .

The people at the front desk were very nice and inviting. Good value and a decent clean room for the price. The breakfast set up could be better.

the price all was fine

The room was spacious and the hotel was in a very quiet location. The staff was very helpful, especially the guy at the front desk. You will hear people walking above you if your room is on the 2nd or 3rd floor.

Good location, exceptional rate. Appears to be in a safe neighborhood. Shower stall leaks water on floor. Be careful getting in and out of shower. Clearly it's a problem as our floor had been patched and repaired several times from the looks of it.

We stayed for two days.. The initial front desk staff was awesome; everyone else was nice. the back patio was nice. The pool area was a little small for the four families that were there at once. Lounge area & computer access was great as well. We checked out, then back in the folllowing day so we had different rooms. The first night was great. Second room had a shower drainage issue, which led to loose tiles & i think may have attracted small flies ( i saw about 3-4 that day).

Clean hotel, good service and breakfast at a very good price Nothing, will stay there again

Excellent customer service Broken side entrance/exit doors.

Great room for the price, staff was friendly and helpful.

Location and the staff rooms were older and it smelled liked the carpet and furniture smelled like cigarette smoke

It was very close to Ft. Eustis. It was very clean. No elevator. Had to carry luggage up a flight of stairs.

suite was amazing great breakfast

Easy check. Nice staff. Great location to my destination. There were a few spider webs on the ceiling. Other than that the stay was great.

clearness, the staff was great and very helpful. When i checked in late on Thursday night, the lady who checked me in was very nice and pleasant. I've stayed here before and I really enjoyed my stay! nothing that i didn't like my stay was great.

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It was new, spacious, well-appointed rooms

My husband and I have frequently visited Williamsburg. One year we had a difficult time getting a hotel reservation in Williamsburg. We decided to try Newport News. We have been staying in Newport News for the past 10 years whenever we visit Williamsburg. We love it! This is the first time we stayed at a Residence. We were thoroughly impressed! The room was very modern, comfortable and super clean. The breakfast was delicious! The staff was helpful and friendly. The only reason that I didn't give a perfect score is the mattress was a little firmer than what I am used to. We will definitely return and would highly recommend staying there.

This hotel is very clean and friendly. With breakfast included, it is a great stay!

The staff was extremely nice and the location of the hotel was ideal.

I had a quick stay at this hotel and was so pleased with every aspect. I was departing on a very early flight so I asked if the airport shuttle would be running at 5am. When I was told it wasn't, the front desk employee, Lee told me he would have a taxi waiting in the morning and the hotel would pay for it. Staff was friendly, location was convenient, amenities were lovely. They didn't have a clock in the room and I was told they are in the process of removing them. Odd.

I did find a few mold spots near our tub, and one of the underwater pool lights/wires was yanked out. Otherwise, great. There were a few pieces if broken drywall at one corner of the room, and lots of painted-without-patching screws, if that sort of thing bothers you.

It was a great stay. I'll be staying again for sure.

Bed was comfortable, staff very friendly and helpful, good price, coffee was good! The Febreze smell in the floor and hard to get a comfortable temperature in the room (we finally adjusted the fan and that helped).

Room & bathroom were generous size. Water pressure was great. Breakfast was different each day. Loved the cookies & milk @ night. Front desk was helpful, loaning us decks of cards & an envelope. There was a small bloodstain on the sheet. The room AC blew directly on the bed & there was no way to adjust the vent. I miss having a table & chairs - now it's a desk.

The staff was very friendly and helpful. We weren't able to get an extra rollaway bed but then it was a last minute reservation and we got the last room.