Hotel Gerlach
Photos of Hotel Gerlach
Overview
Located only a five-minute walk from Poprad-Tatry Railway Station, Hotel Gerlach provides guests with a convenient base when visiting Poprad. Guests can also benefit from complimentary internet access in all areas.
Gerlach Hotel provides an all-hours reception, plus laundry facilities and luggage storage. A fitness center is available to guests wishing to keep active while travelling.
There are 98 rooms at Hotel Gerlach, each offering all the necessities to ensure a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay nearby at mealtime. A relaxing beverage can be enjoyed in the in-house bar.
Hotel Gerlach is within walking distance of Aqua City Poprad. Stary Smokovec is an easy car trip away.
Latest deals for Hotel Gerlach
Amenities at Hotel Gerlach
- Restaurant
- Room service
- Free Wi-Fi
- Airport shuttle
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
- Elevator
- Designated smoking area
Accessibility and suitability
- Elevator
- Designated smoking area
Services and conveniences
- Room service
- 24hr front desk
Parking and transportation
- Airport shuttle
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Restaurant
Things to do
- Hiking
General
- Storage available
Health and safety
- Safe
Basics
- Free Wi-Fi
Reviews of Hotel Gerlach
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at Hotel Gerlach?
The rooms at Hotel Gerlach offer a unique retro charm from the late 1960s, providing a feeling of home. Some rooms are spacious with multiple balconies and a living room feel.
What are the common concerns about the hotel's cleanliness and facilities?
Some guests have expressed concerns about the outdated decor, poor lighting, and lack of modern amenities in the rooms. Additionally, there have been complaints about the cleanliness and condition of the bathrooms.
How is the customer service at Hotel Gerlach?
Guests have praised the helpful and friendly staff, particularly the receptionists who provided valuable tips and facilitated easy communication. However, there have been isolated incidents of unprofessional behavior by the desk clerk.
What are the highlights of the hotel's location and amenities?
Hotel Gerlach boasts an ideal location within walking distance of Aqua City Poprad and offers a unique dining experience at the on-site restaurant. Additionally, the hotel provides a fitness center for guests who want to stay active while traveling.
Is there anything to be aware of regarding the check-in process and room facilities?
While the hotel offers 24-hour front desk service, there have been reports of a prolonged check-in process due to unprofessional behavior by the desk clerk. Additionally, some rooms may not meet the expected standards for a 3-star category, particularly in terms of bathroom condition.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with Updated Bathroom
Some guests mentioned that the bathrooms are in need of renovation, so it might be beneficial to request a room with a modernized bathroom.
Consider a Room with Balcony
Guests appreciated rooms with balconies for the views and extra space, so consider opting for a room with a balcony if available.
Check for Cleanliness Concerns
Several guests noted cleanliness issues, so it’s advisable to check recent reviews or inquire about the hotel's cleaning standards before booking.
Be Mindful of Check-in Experience
A few guests reported issues with the check-in process, so it may be helpful to ensure that the front desk service meets expectations upon arrival.
Inquire About Toiletries and Amenities
Some guests mentioned the lack of toiletries and amenities, so it’s recommended to inquire about the availability of these items or consider bringing your own.
Explore Nearby Attractions
The hotel is within walking distance of Aqua City Poprad, making it convenient to explore this nearby attraction during your stay.
Consider the Retro Charm
If you appreciate retro charm, the hotel's style from the late 1960s was highlighted as a positive aspect by some guests.
Verify Room Lighting
A few guests mentioned poor lighting, so it might be beneficial to verify the lighting situation in the room you book.
Check for Updated Furniture
Some guests appreciated the unique furniture in their rooms, so it may be worth inquiring about the room furnishings when making a reservation.
Inquire About Staff Professionalism
A few guests reported issues with the behavior of staff members, so it’s advisable to inquire about the hotel's standards for staff professionalism.
Location
What's nearby
- Aqua City Poprad0.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Gerlach
FAQs when booking at Hotel Gerlach
Nearby hotels and places to stay
Closest
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Distance to city center | 0.6 mi |
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Nearest Airport | Poprad/Tatry |
Distance to airport | 2.7 mi |