The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or marina comes highly recommended.
March is noted as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.
The hotel is conveniently located near several attractions, including The Kowie History Museum, East Beach, Kelly's Beach, and the Royal Port Alfred Golf Club, providing plenty of options for activities and sightseeing.
Some guests reported issues with room maintenance, such as broken air conditioning, dripping water from air conditioning units, and broken bathroom taps. It may be advisable to check the functionality of these amenities upon arrival.
If you have specific dietary requirements, it's recommended to inquire in advance as some guests noted that the hotel's menu did not cater to certain dietary needs, such as halal options or vegan preferences.
Several guests mentioned that certain rooms were in need of refurbishment, with issues such as old furniture, dirty carpets, and outdated bathrooms. Requesting a recently renovated room could enhance the overall experience.
Some guests experienced service-related issues, including noise disturbances from other guests, lack of response to complaints, and unprofessional behavior from staff. Being prepared for such instances can help manage expectations.
As there were comments about the unavailability of a bar fridge in the rooms and challenges with obtaining certain food items, bringing along your preferred snacks and drinks could be beneficial.
Guests with mobility challenges noted issues with accessibility, such as stairs leading to the buffet, lack of wheelchair-friendly facilities, and bathrooms that were not easily accessible. It's advisable to inquire about accessibility features before booking.
Some guests mentioned challenges during load shedding, including the lack of emergency lighting, non-functional TV during load shedding, and no electricity backup. Inquiring about load shedding contingencies could help in planning for such situations.