Portoferraio Hotels

Location, grounds and swimming pool. Only stayed on B&B basis. Receptionist (female) was rude on arrival. Air conditioning in room allocated did not work - changed room after some persistence. Room furnishings not 4 star standard.

We both liked the situation of the Hotel together with the choice of beach or good size pool. It would have been an ideal base from which to explore the island if we had more time but overall we enjoyed our stay with you. Gracie

This hotel was in no way of 4* quality The room was very basic and the hotel was too far away from the centre.

Cleaniness and comfort of the room The beach was not a natural one and the staff were rather "off hand" at times although this did not appear true for the guests that they knew better and who were staying longer

Friendly hotel, near centre of town, quite good food. Rooms giving on to the back garden have no balcony, no view and are somewhat dull. Try to avoid them. The hotel "beach" consists of two long concrete steps over the rocks and water, packed with deck chairs. There a re far more fun, sandy beaches elsewhere on the island.

Lovely swimming pool which was pretty quiet during the day as everyone seemed to go out on day trips. We had a big balcony at the far side at the top so it was quiet and we had a great view. Nice restaurant but book your table during the day for the evening. Last boat from Portoferraio was 6.30pm. There was only one restaurant in Maggazini which belonged to the hotel so no choice but the restaurant was lovely and had great live music one evening. Rooms are very basic so it was expensive for what you got.

Staff were welcoming and helpful. Food was simple but fresh. Sea view was beautiful. It was a little chilly at night and the room wasn't heated, or at least I couldn't get the radiators to work. Staff did provide an extra blanket though! Also, not the hotel's fault, but there are no buses and the taxi collectivo is infrequent. Standard taxi costs over 20 euros to Portoferraio from Magazzini and there is no way to walk.

Fantastic staff! Okey breakfast but would be better with some eggs and less sweets. THE BEDS!!! We could feel every spring in our beds. Buy bed topp or change the beds.

The room has a nice terrace with sea view The interior design of room and corridors need to be upgraded. TV needs to be changed

It was fine for the price. Facilities were basic but got a good nights sleep

We liked the size of the rooms and the proximity to the beach.

The friendly helpfulness of the staff The bathroom was too small to accommodate a person and a shower comfortably.

The room was very small. The "sea view" from the terrace was actually a small glimpse - quite misleading. The smell of baking woke me up at 5.00am each day.

The pool area is nice Booking.com and hotel website advertise free hotel shuttle bus to a private beach but you have to pay €20 per day! There is no parkland near the hotel for walking/hiking. The internet access is €5 and the food is very average. The hotel even have the lights turned off a lot of the time to save money. When we were checking in children were running wild throwing cushions around the lobby area and nobody intervened. I went to the desk to ask about doing a dive as the hotel advertise an arrangement with a local dive company. The information in the room was all in Italian/German. The guy at the desk told me to read the information in the room and then ring the dive company myself!

Swimming pool, location Communication between the front desk employees is terrible. We did not have light/airconditioning for 1 night, while they promissed us to repair this.

very relaxing

hotel has a private beach with allocated parking useful with children as the beaches were extremely packed and no parking available Room only had shower which trickled out with water. Quite poorly maintained. The hotel looking tatty but clean enough. Breakfast was cold buffet only with pastries and toast. some fruit but found some to be rotten!.

Nice environment--secluded. The restaurant is great-maitre'd is excellent. Other than that, I would never stay here again. Not a 4 star hotel. Needs a major upgrade. Too expensive for amenities-- we got only 2 small bars of soap for a 3 night stay. Felt that we were ripped off cost-wise and very disappointed about the stay--except for the dinners, which were very good. Would never stay here again due to high cost and lack of any service as well as the condition of the room.

The hotel is located in a beautiful park. Very quiet and the hotel pool was OK. The reception staff was very courteous. The hotel is certainly not a 4 star hotel. The furniture and the service were just 3 * (or lower) worthy . (Pool was not served breakfast buffet stingy) The wireless internet did not work.

Only view Very bad food and service in restaurant

View from Hotel was very good, pool facilities good, location was 20mins from port in Portefarrio Dinner was nice but expensive for it was. Price per person was expensive compared to other restaurants of similar standard. It was very handy though!

Being situated in a remote area makes it necessary to have a car in order to get around.

beautiful location, peaceful, nice swimming pool, the view, however, is blocked by the overgrown trees and bushes our rooms were very simple, they did not look like the ones in the brochure, they were clean but definitely not 4 star quality

The location provided us with a lovely vista accross the coastline. The atmosphere was very relaxing and while the hotel was a little old fashioned, it still retained alot of the charm and class. A car is absolutely essential!! The rooms are dotted around the complex rather than attached to the main building...which suits some people and not others. The room was a bit musty but that was down to the fact that the season was just starting. Overall, little to complain about.

The hotel has a wonderful position in the hills overlooking Portoferraio Bay, a good swimming pool and facilities and a very good restaurant The rooms are not large for the rates charged and the air-conditioning is inefficient.