Stayapart - Soorya Heritage Inn

Hotel Soorya Heritage Inn offers amenities such as daily housekeeping, contactless check-in/check-out, face masks for guests, and physical distancing rules. Additionally, they provide an airport shuttle, free parking, and beach access.

Guests have reported cleanliness issues, such as dirty rooms, unhygienic bathrooms, and broken bathroom doors. However, the hotel offers daily housekeeping and uses effective cleaning chemicals against coronavirus.

Guests have expressed concerns about the quality of the beds, mentioning discomfort and noisy air conditioners. However, the hotel provides non-smoking rooms and a wardrobe or closet in the bedrooms.

The high season at Hotel Soorya Heritage Inn is in April, while the low season is in August. It's advisable to plan your visit accordingly to ensure a more comfortable stay.

Guests have had mixed experiences with customer service, with reports of unhelpful receptionists and denied check-ins. However, the hotel offers 24hr front desk service and private check-in/check-out for added convenience.

The hotel is conveniently located near several popular attractions, including Sacred Heart of Jesus, Immaculate Conception Cathedral, and Botanical Gardens, making it easy to explore the area.

Some guests recommended being cautious when selecting a room, as there were complaints about cleanliness, broken amenities, and unhygienic conditions in certain rooms.

Several guests reported issues with amenities such as non-working ACs, broken bathroom fixtures, and noisy air conditioners. It may be advisable to check the functionality of these amenities upon check-in.

Some guests had a challenging check-in experience, including demands for cash payments and issues with room availability despite prior booking. It may be helpful to clarify payment methods and room availability during the check-in process.

A few guests encountered discrepancies between the hotel's online portrayal and the actual room condition, including cleanliness, amenities, and room size. It's advisable to manage expectations when booking online.

If seeking a comfortable and well-maintained stay, it might be worth exploring alternative accommodation options, especially if the hotel's facilities and cleanliness do not meet expectations.

Several guests expressed concerns about the cleanliness and hygiene of the hotel, including dirty rooms, unclean bathrooms, and unpleasant odors. It may be beneficial to prioritize hygiene when considering this hotel.

Some guests raised concerns about security due to the absence of a guard and the overall facility maintenance. It may be important to inquire about security measures and overall facility upkeep for peace of mind during the stay.

The hotel offers basic facilities and services, and while it may not provide extensive amenities, it could be a suitable option for those primarily seeking a room and parking in a convenient location.

While the hotel may have character and a convenient location, it's important to note that some guests found the overall maintenance and cleanliness to be subpar. It may be suitable for those who prioritize character over other factors.