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Solo
Overall Rating
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9.3 "Perfectly clean."9.5 "95% thought
it was clean ." 9.1 "91% saidrooms were clean ." 10.0 "Clean pool , said 100%." 7.9 "79% thought thedining area was clean ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.1 "81% said therecreation staff was great ." 10.0 "100% werehappy with the shuttle service ." 8.3 "Housekeeping was great , according to 83%." 10.0 "100% werehappy with the room service ." 8.8 "Excellent childcare , thought 88%." -
8.7 "Location is great."7.4 "
Easily accessible by car , said 74%." 8.3 "Great parking , according to 83%." 9.4 "94%liked the proximity to shopping ." 7.7 "77%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." -
8.5 "Amenities are good."9.5 "95% found the
grounds to be nice ." 8.8 "88%loved the outdoor sports facilities ." 8.5 "85%loved the facilities for kids ." 7.7 "77%loved the terrace ." -
8.4 "Pool is good."10.0 "
Clean pool , said 100%." -
4.8 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
3.8 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ." 4.5 "For 55%, thelobby entrance was sub-standard ." 4.2 "58%criticized the plain hotel ."
Overall Rating
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9.3 "Perfectly clean."9.4 "94% thought
it was clean ." 9.2 "92% saidrooms were clean ." 10.0 "Clean pool , said 100%." 7.9 "79% thought thedining area was clean ." -
9.0 "Terrific location."8.4 "
Great parking , according to 84%." 7.8 "Easily accessible by car , said 78%." 9.4 "94%liked the proximity to shopping ." 7.6 "76%liked the proximity to sightseeing ." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 7.7 "77% said therecreation staff was great ." 10.0 "100% werehappy with the shuttle service ." 8.2 "Housekeeping was great , according to 82%." 8.1 "81% said thereception staff was great ." 10.0 "100% werehappy with the room service ." -
8.6 "Amenities are good."9.7 "97% found the
grounds to be nice ." 7.2 "72%loved the terrace ." -
8.6 "Pool is good."10.0 "
Clean pool , said 100%." -
4.3 "Internet is poor."3.0 "70% said the
wifi quality was bad ." -
3.2 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ." 4.3 "For 57%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "Perfectly clean."9.6 "96% thought
it was clean ." 9.1 "91% saidrooms were clean ." 10.0 "Clean pool , said 100%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.3 "83% said therecreation staff was great ." 8.0 "80% said thereception staff was great ." 9.9 "99% werehappy with the shuttle service ." 8.6 "Housekeeping was great , according to 86%." 9.3 "Excellent childcare , thought 93%." -
8.3 "Pool is good."10.0 "
Clean pool , said 100%." -
8.3 "Location is great."7.1 "
Easily accessible by car , said 71%." 8.1 "Great parking , according to 81%." 9.4 "94%liked the proximity to shopping ." -
7.5 "Nice rooms."9.9 "99% thought the
view was good ." 9.9 "99% thoughtrooms were spacious ." 9.1 "91% saidrooms were clean ." 7.9 "79% werehappy with the bathroom ." 9.3 "93%enjoyed the balcony ." 9.9 "99% liked thebig bathroom ." -
7.0 "Good breakfast."
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4.7 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
3.7 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.4 "Perfectly clean."9.5 "95% thought
it was clean ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 7.6 "76% said thereception staff was great ." 8.3 "Housekeeping was great , according to 83%." -
8.8 "Location is great."7.8 "
Easily accessible by car , said 78%." -
8.7 "Amenities are good."9.6 "96% found the
grounds to be nice ." -
8.6 "Pool is good."
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4.6 "Internet is poor."
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4.5 "Vibe wasn't good."
Recent reviews
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- Negative
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9.7review from
The evening staff in the reception, Isodoro and his colleague were great (friendly and helpful). Certain facilities, like the tennis court and the rackets/balls were poor and outdated. There was no gym which is strange for such a large hotel. The rest was great.
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7.3review from
Great hotel! Very good location, super friendly and helpfull staff. Nice, big room with spacious balcony. Quite far from the beach, but ideal for travellers who want to explore the island, easy access to the highway. Some peace and quiet away from the tourist centre! Nice food with local specialties and fresh fruit and vegetables. The car park is certainly big enough, except when a wedding or other event takes place in the hotel. The walls are very thin, a baby in the room next to us kept us awake for four nights. Rooms with Teide view suffer from the noise of the highway a bit, therefore the balcony doors have to stay closed at night, there is a good airco though, so this wasn't much of an issue.
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7.7review from
The hotel is not in the city of Puerto de la Cruz but close enough to be able to visit in 5 - 10 mins by taxi. It sits on a hill and has great views and great facilities, 3 pools, area for children, but its also quiet. No
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5.6review from
The staff was helpful at all times. The buffet breakfast diversity. On the website, the hotel seems to be outside of the town in the nature. In reality it stands on a hill among a town and busy highway. We expected something else.
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7.0review from
The rooms are big and well equipped There was no A la carte restaurant. This is a 4* hotel and to only have a buffet style restaurant is a bit poor.
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7.0review from
The size and the comfort of the room.
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8.0review from
it was one of the best hotels i have ever been, the hotel stuff is so nice and helpful , so kind and lovly they need to improve their food ... its the same food every breakfast and every dinner.
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6.4review from
Big room, rich breakfast, nice view.
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8.0review from
Everything was just perfect,could´nt find any fault.Value for money allround
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9.7review from
The evening staff in the reception, Isodoro and his colleague were great (friendly and helpful). Certain facilities, like the tennis court and the rackets/balls were poor and outdated. There was no gym which is strange for such a large hotel. The rest was great.
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8.0review from
it was one of the best hotels i have ever been, the hotel stuff is so nice and helpful , so kind and lovly they need to improve their food ... its the same food every breakfast and every dinner.
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8.0review from
Everything was just perfect,could´nt find any fault.Value for money allround
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7.3review from
Great hotel! Very good location, super friendly and helpfull staff. Nice, big room with spacious balcony. Quite far from the beach, but ideal for travellers who want to explore the island, easy access to the highway. Some peace and quiet away from the tourist centre! Nice food with local specialties and fresh fruit and vegetables. The car park is certainly big enough, except when a wedding or other event takes place in the hotel. The walls are very thin, a baby in the room next to us kept us awake for four nights. Rooms with Teide view suffer from the noise of the highway a bit, therefore the balcony doors have to stay closed at night, there is a good airco though, so this wasn't much of an issue.
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7.7review from
The hotel is not in the city of Puerto de la Cruz but close enough to be able to visit in 5 - 10 mins by taxi. It sits on a hill and has great views and great facilities, 3 pools, area for children, but its also quiet. No
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7.0review from
The rooms are big and well equipped There was no A la carte restaurant. This is a 4* hotel and to only have a buffet style restaurant is a bit poor.
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7.0review from
The size and the comfort of the room.
