Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 9.8 "City centre within easy reach , said 98%." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
8.7 "Great service."7.6 "76% thought the
service was very professional ." -
8.2 "Bar is amazing."10.0 "
Delicious alcoholic drinks , according to 100%." 10.0 "100% thoughtbeverage prices were a great value ." -
7.4 "Good breakfast."7.5 "75% were
happy with the price of the breakfast ." -
6.9 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 7.0 "70% saidrooms were clean ." 6.6 "66% thought thebathroom was big enough ." -
6.1 "Average amenities."5.9 "59% thought the
building was acceptable ." 5.8 "For only 58%, thefacilities were new enough ." -
3.1 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ." -
1.1 "Disappointing wellness & sports facilities."1.2 "88%
didn't like the fitness area ."
Overall Rating
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9.4 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 9.8 "City centre within easy reach , said 98%." 9.6 "96%liked the proximity to shopping ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 7.6 "76% thought theservice was very professional ." -
8.1 "Bar is amazing."10.0 "
Delicious alcoholic drinks , according to 100%." -
7.2 "Good breakfast."7.3 "73% were
happy with the price of the breakfast ." -
6.9 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 6.8 "Only 68% saidrooms were clean enough ." 6.8 "68% thought thebathroom was big enough ." -
5.8 "Average amenities."5.7 "57% thought the
building was acceptable ." 5.8 "For only 58%, thefacilities were new enough ." -
2.6 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ." -
1.3 "Disappointing wellness & sports facilities."
Overall Rating
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9.4 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.8 "City centre within easy reach , said 98%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." -
8.0 "Bar is amazing."
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7.2 "Good breakfast."
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6.5 "Rooms are ok."
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6.0 "Average amenities."5.7 "57% thought the
building was acceptable ." -
5.7 "Average comfort."
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3.1 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.0 "Vibe was good."
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7.2 "Nice rooms."8.1 "81% thought
rooms were spacious ." -
6.4 "Average comfort."
Overall Rating
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9.2 "Terrific location."
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.8 "Good vibe."
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6.8 "Rooms are ok."5.8 "
Beds were acceptable for 58%." -
6.2 "Average comfort."5.8 "
Beds were acceptable for 58%." -
5.9 "Average amenities."5.6 "56% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The rooms were spacious and clean. Comfortable beds too! The shower head didn't move so our bathroom would get soaked every morning because it was a glass shower and there was nothing stopping the water from exiting the area.
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8.0review from
Good location. They were not very helpful wit directing to parking other than valet parking even though there is a lot right across the street.
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7.7review from
The bed was a mattress on a piece of plywood... Very stiff
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9.7review from
Convenient to downtown sites. Clean, friendly staff, nice restuarant. We would stay again if in the area.
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7.6review from
Location in lower town and near the dock. Exercise equipment in isrepair.
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5.0review from
Location Noise level, room layout, booked 2 identical rooms, when we arrived one was considerably larger, bigger bed etc. it wa not clear that parking was extra.
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3.7review from
It was within walking distance of the upper and lower cities. The bed was comfortable. The kids loved the free wifi. The hotel is at the corner of St. Pierre & Dalhousie - very noisy corner. We had a room on the back of the first floor - overlooking the PetroCanada station. It was very noisy with traffic and gas station noise. The second night, we were moved to the front (picturesque side) at our request, only to be disturbed by very loud music from the restaurant and bar immediately below. This was NOT a "Suite de Luxe Plus." It was not worth nearly $250.00/night. If you must stay here instead of somewhere in the upper town, then be sure to request a room on one of the upper floors. The first floor is awful.
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6.3review from
The design of the room was lovely, good decor, accessibility to restaurants in the hotel. In the lower part of Old Quebec City, so we could wander through both the lower part (which has tons of shops) and take a 10 minute walk to get up into the shopping district of the Old city. The hotel room was very dark, we almost needed a flaslight to see into the fridge. We didn't see any cleaning staff for our entire 3 day stay. To do the dishes it would have been nice to have a dish drying rack, and there were some supplies in the kitchen missing that we had to call for, but service was prompt. We didn't get any advice from the staff about what to do during our stay, so we had to ask staff of restaurants we went to etc.
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8.0review from
Suite decor and location. Jackhammer construction noise from 8-5:30 everyday.
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7.3review from
The hotel was very central easy walking to shops and transport, very spacious, friendly helpful staff. No
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6.3review from
The staff were very friendly and helpful. They tried their best to meet our needs.
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6.0review from
Lots of natural light. Spacious. Good view from windows. Late night lounge music from restaraunt below. Mattresses should be checked for wear and replaced.
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10.0review from
The rooms were spacious and clean. Comfortable beds too! The shower head didn't move so our bathroom would get soaked every morning because it was a glass shower and there was nothing stopping the water from exiting the area.
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8.0review from
Good location. They were not very helpful wit directing to parking other than valet parking even though there is a lot right across the street.
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9.7review from
Convenient to downtown sites. Clean, friendly staff, nice restuarant. We would stay again if in the area.
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8.0review from
Suite decor and location. Jackhammer construction noise from 8-5:30 everyday.
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5.0review from
Location Noise level, room layout, booked 2 identical rooms, when we arrived one was considerably larger, bigger bed etc. it wa not clear that parking was extra.
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3.7review from
It was within walking distance of the upper and lower cities. The bed was comfortable. The kids loved the free wifi. The hotel is at the corner of St. Pierre & Dalhousie - very noisy corner. We had a room on the back of the first floor - overlooking the PetroCanada station. It was very noisy with traffic and gas station noise. The second night, we were moved to the front (picturesque side) at our request, only to be disturbed by very loud music from the restaurant and bar immediately below. This was NOT a "Suite de Luxe Plus." It was not worth nearly $250.00/night. If you must stay here instead of somewhere in the upper town, then be sure to request a room on one of the upper floors. The first floor is awful.
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6.3review from
The design of the room was lovely, good decor, accessibility to restaurants in the hotel. In the lower part of Old Quebec City, so we could wander through both the lower part (which has tons of shops) and take a 10 minute walk to get up into the shopping district of the Old city. The hotel room was very dark, we almost needed a flaslight to see into the fridge. We didn't see any cleaning staff for our entire 3 day stay. To do the dishes it would have been nice to have a dish drying rack, and there were some supplies in the kitchen missing that we had to call for, but service was prompt. We didn't get any advice from the staff about what to do during our stay, so we had to ask staff of restaurants we went to etc.
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6.3review from
The staff were very friendly and helpful. They tried their best to meet our needs.
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6.0review from
Lots of natural light. Spacious. Good view from windows. Late night lounge music from restaraunt below. Mattresses should be checked for wear and replaced.
