When you stay at Fersal Hotel Malakas, you'll be within a 10-minute drive of Smart Araneta Coliseum. Guests indulge in massages, then grab a bite to eat at the restaurant. Rooms offer LCD TVs, minibars, and room service.
Pros: The rooms, amenities are clean. The staff at restaurant are courteous and the food are nice and reasonably price. The place is very near the place where we have to attend an event.
Cons: After I booked (June 19,2017), I found out that our check in is 2 pm on June 20, 2017. I emailed the hotel thrice to ask them kindly if our check in can be early as 8 am since we are coming from the ...
Pros: The room was clean; the location is close to spas and restaurants to choose from. The hotel staff members were very nice, polite, and accommodating. I was particularly delighted that this hotel is on...
Cons: The air conditioning in our room was not strong enough to counter the afternoon heat coming from outside. Loud conversations and videoke/karaoke singing could be heard from some neighborhood near...
Pros: They are accomodating and nice
Cons: Need to improve customer service - food and reception.
Pros: The staff were accommodating and they respond immediately to queries and requests. Whenever I asked them for assistance, they would do it with haste. In addition, the staff are accessible any time of ...
Cons: It would probably be the rooms as they are already showing their age. A little bit of upgrade would be helpful. Forever, there are no cabinets to hang clothes in.
Pros: Pretty modern facility close to hospitals and restaurants. Staff were pleasant.
Cons: No elevator going to the second floor. Not good for elderly who have a hard time walking up the high stairways.
Pros: Stayed one night while visiting the area. Arrived quite late having flown into Manila from abroad. Reception staff very welcoming. Room clean and bed comfortable.
Cons: Room overlooked a building site which we were not prewarned about. Loud banging and drilling continued all night. We had an early start the next morning but hotel unable to provide any breakfast ...
Pros: Excellent staff
Cons: Breakfast can be improved
Cons: I booked this for my sister on this site. Booking.com immediately charged my card. The hotel also made my sister pay in cash upon check out. Please cancel the charge against my credit card.
Pros: They are accomodating and nice
Pros: The staff were accommodating and they respond immediately to queries and requests. Whenever I asked them for assistance, they would do it with haste. In addition, the staff are accessible any time of ...
Cons: It would probably be the rooms as they are already showing their age. A little bit of upgrade would be helpful. Forever, there are no cabinets to hang clothes in.
Pros: Excellent staff
Cons: Breakfast can be improved
Cons: Need to improve customer service - food and reception.
Pros: Pretty modern facility close to hospitals and restaurants. Staff were pleasant.
Cons: No elevator going to the second floor. Not good for elderly who have a hard time walking up the high stairways.
Pros: Stayed one night while visiting the area. Arrived quite late having flown into Manila from abroad. Reception staff very welcoming. Room clean and bed comfortable.
Cons: Room overlooked a building site which we were not prewarned about. Loud banging and drilling continued all night. We had an early start the next morning but hotel unable to provide any breakfast ...
Pros: The rooms, amenities are clean. The staff at restaurant are courteous and the food are nice and reasonably price. The place is very near the place where we have to attend an event.
Cons: After I booked (June 19,2017), I found out that our check in is 2 pm on June 20, 2017. I emailed the hotel thrice to ask them kindly if our check in can be early as 8 am since we are coming from the ...
Pros: The room was clean; the location is close to spas and restaurants to choose from. The hotel staff members were very nice, polite, and accommodating. I was particularly delighted that this hotel is on...
Cons: The air conditioning in our room was not strong enough to counter the afternoon heat coming from outside. Loud conversations and videoke/karaoke singing could be heard from some neighborhood near...
Cons: I booked this for my sister on this site. Booking.com immediately charged my card. The hotel also made my sister pay in cash upon check out. Please cancel the charge against my credit card.
