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Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.

Cons: it’s a pity that i missed the hot snack of premium economy.

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Pros: Lovely crew, good amount of food and drink available.

Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.

Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.

Pros: The crew we're very nice

Cons: I had to run through Beijing airport because I had 45 minutes for connecting flight-----gate was very far from arriving gate. I am at Bangkok airport now waiting on 2 pieces of lost luggage. Food was not good.

Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.

Cons: Be prepared for some pushing and shoving by the other passengers.

Pros: Very professional flight crew

Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: Very professional flight crew

Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing

Pros: Crew very friendly

Cons: Seats are hard and uncomfortable

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

Cons: Delay

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: Lovely crew, good amount of food and drink available.

Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.

Pros: We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...

Cons: The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...

Pros: Boarding was smooth since I was sky priority

Cons: Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Crew very friendly

Cons: Seats are hard and uncomfortable

Pros: It was an "average" flight

Cons: Food sent me and others to the bathroom---not good

Pros: Nothing

Cons: Seems like airchina have no experience in aviation business

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Pros: Boarding was smooth since I was sky priority

Cons: Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: The staff were actually very nice and possibly the only good thing about this trip.

Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.