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Pros: the seats sucked... barely any padding... no inflight entertainment... no beverage service

Cons: they didn't load my bag from my usa flight transfer.. .I was in HK for almost 3hrs and they couldn't manage to get my bag onto the plane to manila.. so I had to wait 24hrs until the next flight arrived at 11pm.. .then they can't bring my bag to my hotel until the NEXT day,..the day im leaving manila

Pros: Food was again excellent, cabin crews are really nice this time

Cons: Washrooms could’ve been cleaner

Pros: Lots of free stuff

Cons: More vegetarian food

Pros: Entertainment options

Cons: No vegetarian options

Pros: The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly.

Cons: More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future.

Cons: Everything perfect

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.

Cons: it’s a pity that i missed the hot snack of premium economy.

Pros: Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank youP

Cons: CE is budget carrier so you are often not walking into or out of terminal in China . You are on minibus commuting to/from plane. Once you land it may still be a 30-40 min commute to parking spot and minibus to terminal.

Pros: amazing crew and nice boarding

Cons: Terrible customer service. This is not a good airline.

Pros: 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: the order of boarding the plane

Cons: food was dry

Pros: Crew was communicative. Great entertainment selection

Cons: WiFi didn’t work but it was told it may not

Pros: Great connections via CAN to KTM. Comfortable seats, good food, great service. A real value. Highly recommended.

Cons: All in all, I am very pleased. Will definitely be back!

Cons: 3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window

Pros: Crew was amazing

Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...

Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster

Cons: Terrible customer service. This is not a good airline.

Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai

Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.

Cons: Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport

Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: No real problems

Cons: Nothing significant

Pros: This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Pros: Lovely crew

Cons: Check-in was frustrating with split lines, late openings. Could not get boarding pass on kiosk or on website. Kayak is not user-friendly and does not seem to support online check-in. Would not recommend using it to others. Will not use it again.

Pros: Cheap ticket price

Cons: Flight landed more than an hour late in India. Other than that nothing really need to be said for improvement at the moment.

Pros: The crew are very helpful. Services are very good.

Pros: The crew has provided good service

Cons: I will try again next time.

Pros: The crew on flight HX 538 from HK to HcM was excellent. All members were very patient in dealing with many non English speaking travelers.

Cons: Food on HK Airlines I have to rate as the worst of all the airlines I flew on.

Cons: Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked.

Cons: More choices in movies

Cons: Food

Pros: Nothing

Cons: Rude flight attendant! No manners! Absolutely disgusting

Pros: They are accommodating and respectful

Cons: Fair enough

Cons: No phone charger.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Cons: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Pros: Empty seats

Cons: Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again.

Cons: Spoke better English

Cons: terrible customer service

Pros: Left the airport on time, arrived on time, good flight, good service onboard.

Pros: Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank youP

Pros: The crew was “matter of fact”.

Pros: Nothing

Pros: Crew was friendly and spoke English. Boarding was timely.

Cons: The food was the same on the flight to and from. Also was warm, not hot.

Pros: Smooth ride. Slept most of the way

Cons: No charger ports for iPhone. Sound on the movie was broken and spotty so shut it off Boarding was fine but the line to get Into the gate area was long and erratic and was a combo of like 6 different gates