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(Round-trip)
Airports
Origin
San Francisco
$458
only
$458
Chicago
$647
only
$647
Honolulu
$469
only
$469
Los Angeles
$428
only
$428
Destination
Manila
$428
only
$428
Mon, Apr 2
LAX
MNL
31h 05m
Wed, Apr 11
MNL
LAX
18h 55m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

Mon, Aug 27
LAX
MNL
25h 45m
Tue, Sep 11
MNL
LAX
22h 45m
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
SFO
CAN
Good 6.0

We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is.

The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting.

DPS
CAN
Okay 4.0

On time departure and arrival The inflight Crew were courteous

Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.

SIN
CAN
Excellent 8.3

Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.

Seat did not go back as far as I would have liked

CAN
LAX
Okay 5.3

Crewmen at the luggage/bags scanning were very rude. Our flight from Manila to Guangzhou was delayed by an hour or so. With all the pressure we were already experiencing and rushing to get to our connecting flight, here comes these crewmen in charge of scanning our bags we're all shouting at us to rush. The delay was not the passengers fault.

CAN
HAN
Excellent 8.3

Ok

Thu, Mar 8
HNL
MNL
31h 40m
Mon, Mar 19
MNL
HNL
28h 10m
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

IAD
PEK
Excellent 9.0

Friendly staff, great price

No Wi-Fi on plane

LAX
PEK
Okay 4.0

Efficient and friendly staff

Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again

PEK
JFK
Okay 5.6

The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.

The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.

Mon, Mar 5
LAX
MNL
28h 25m
Tue, Mar 13
MNL
LAX
36h 40m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

XMN
LAX
Okay 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

Thu, Aug 23
HNL
MNL
28h 55m
Sun, Sep 2
MNL
HNL
16h 15m
Trip: 11 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3064 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
GMP
HND
Excellent 9.6

The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent.

We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing.

JFK
ICN
Excellent 8.0

The food was good and the service was great. The flight attendants were very attentive.

I had to pay $200 for an extra bag because they told me that my bags were all over weight. Come to find out, the scale was broken and my bags were actually underweight. So I ended up with 5 bags instead of 3. My main issue was comfortability. Due to the person behind me, I couldn’t push my chair back and so I had find different ways to sleep.

JFK
ICN
Excellent 10.0

I love the friendly service of the crew and how they always bend over backwards for u all the time.

Needs more cushion on the seats.

ICN
HNL
Excellent 8.0

Service, food and legroom, cleanliness

Crew are attentive, service is good.. food is good and legroom is better than most airlines.. The aircraft is warm and I had to call the attention of the FA and she took care of it.. I am surprised, being a gold member does not give you any priority regarding boarding.. Hopefully this will be addressed, especially to loyal clients..

SFO
ICN
Excellent 10.0

The crew was very nice and polite..

I liked everything ..

Wed, Apr 18
SFO
MNL
23h 05m
Thu, May 3
MNL
SFO
24h 25m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2635 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
SIN
TPE
Excellent 10.0

We liked the service provided by the crew. The pilot was excellent, as we arrived safely.

I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)

MNL
TPE
Excellent 8.0

Transfer is excellent.

Flight delays

TPE
SFO
Excellent 8.0

Food and transfer is great.

Flight delays.

TPE
MNL
Okay 5.3

good it was not a long flight.

The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor.

TPE
JFK
Excellent 10.0

The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth.

Mon, Aug 6
LAX
MNL
19h 50m
Wed, Aug 29
MNL
LAX
18h 40m
Trip: 24 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

BKK
TPE
Excellent 8.6

On time

SEA
TPE
Okay 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

JFK
TPE
Excellent 10.0

Their performance were great!

No bad experience encountered. Everything went smooth.

Thu, Mar 15
SFO
MNL
48h 55m
Fri, Mar 30
MNL
SFO
32h 50m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 5
SFO
MNL
18h 50m
Mon, Apr 2
MNL
SFO
26h 10m
Trip: 28 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3805 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.5
ICN
JFK
Mediocre 2.6

Sat on the runway for 40 mins with no explanation

Delayed flight

CTS
ICN
Good 7.0

Old aircraft, tiny seats

JFK
ICN
Excellent 8.3

On both of my long haul flights I had very nice, new planes to fly on which were very clean. Staff was incredibly friendly and accommodating despite having a huge number of people to attend to. Food was good when I ate it. Seats reclined very nicely and there was the most room I've had on a flight ever. Still cramped, but you take what you can get! Would definitely fly again.

2 complaints I would pose. 1. If we're flying on a super long flight overnight, do you have to turn on every light in the pane to serve food? Can we not keep it kind of dim while literally everyone is trying to sleep? Also, why are you serving a meal at 3AM?! I know we took off 2 hours ago and people may want food before we get into the bulk of the trip, but it's 3AM! Everyone just wants to sleep and now the lights are on and you're offering me a full meal?! Believe me, it's great that you're trying to keep me fed, but come on, we've got 12 hours of flight left to go! 2. The movies offered were really sub par. The "new releases' only had a handful of movies I'd even heard of before and only like 3 I even cared to watch. The "movie classics" were the same way. Gotta step up your movie options when I'm trapped in your plane for 14 hours.

CHS
JFK
Excellent 8.0

ICN
JFK
Excellent 10.0

flight crew service and timeliness of the flight, email update on flight status

baggage claim was very slow took about 45mins to receive bags after arrival to JFK

Tue, Feb 27
ORD
MNL
31h 20m
Tue, Mar 6
MNL
ORD
30h 35m
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 9.3

I loved that the interior was completely darkened for about seven of the 12 hours of flight time.

I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep.

NRT
ORD
Excellent 10.0

The crew are so courteous and helpful.

ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

Tue, Jul 31
LAX
MNL
40h 25m
Wed, Aug 29
MNL
LAX
29h 00m
Trip: 30 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2330 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
LAX
Good 7.6

There was not much leg room in the seatings

LAX
ICN
Good 7.0

Loved the hot towel service

Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight

SGN
SIN
Good 6.3

Nothing

My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers.

SFO
SIN
Excellent 10.0

Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection

SIN
SFO
Okay 5.0

United miles.

Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.

Wed, Jul 25
SFO
MNL
20h 20m
Wed, Aug 15
MNL
SFO
18h 25m
Trip: 22 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3275 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
MNL
Excellent 9.6

Courteous cabin crews, must be from Japanese culture.

On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible.

NRT
DFW
Excellent 10.0

good flight

food is ok

NRT
KHH
Excellent 10.0

Flight attendants provided high standard of service and courteous.

HND
OKA
Excellent 10.0

If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely.

BOS
NRT
Excellent 9.6

FA service with a smile. All pleasant and nice to deal with. Windows are button controlled.

Economy meal is not that great. Boarding should be by zone or by seat number.

Tue, Apr 17
LAX
MNL
31h 05m
Fri, May 18
MNL
LAX
26h 50m
Trip: 32 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

Mon, Apr 23
SFO
MNL
25h 40m
Mon, May 14
MNL
SFO
33h 40m
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
DPS
Okay 5.6

Extra leg room in emergency exit row They actually played a movie that was in English. Not the first time I have flown China Southern, but the first time I had air control above. This is something I feel makes flight a bit more comfortable.

Food is terrible. They ran out of wine during first beverage service. Exit row passengers are not permitted to keep items under seat. Flight was delayed at take off and perhaps in route because we were over an hour off of schedule. Aircraft always had a line for the bathroom, two is not enough for amount of people and duration of flight. I do not know if there was bathroom in front, it was sectioned off.

LAX
CAN
Okay 5.3

Ko

CAN
LAX
Okay 5.3

Crewmen at the luggage/bags scanning were very rude. Our flight from Manila to Guangzhou was delayed by an hour or so. With all the pressure we were already experiencing and rushing to get to our connecting flight, here comes these crewmen in charge of scanning our bags we're all shouting at us to rush. The delay was not the passengers fault.

CAN
LAX
Excellent 8.0

A-380 seems to be significantly quieter than the 777.

CAN
HAK
Excellent 10.0

Fast plane

Sat, Apr 21
LAX
MNL
31h 05m
Tue, May 15
MNL
LAX
26h 50m
Trip: 25 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

Wed, Mar 7
LAX
MNL
28h 25m
Fri, Mar 16
MNL
LAX
26h 35m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

Tue, May 1
SFO
MNL
35h 20m
Mon, May 14
MNL
SFO
39h 20m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
Okay 5.3

Crewmen at the luggage/bags scanning were very rude. Our flight from Manila to Guangzhou was delayed by an hour or so. With all the pressure we were already experiencing and rushing to get to our connecting flight, here comes these crewmen in charge of scanning our bags we're all shouting at us to rush. The delay was not the passengers fault.

LAX
CAN
Excellent 9.3

Long haul 15 hour flight

BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

CAN
HAN
Excellent 8.3

Ok

TAO
CAN
Okay 4.6

No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.

Thu, May 17
HNL
MNL
30h 10m
Sat, Jun 16
MNL
HNL
29h 10m
Trip: 31 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

IAD
PEK
Excellent 10.0

Level of Service

DEL
PEK
Good 7.3

overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.

food selection for vegetarians better movie selection; english in TV documentaries.

PEK
IAD
Mediocre 2.0

The aircraft crew was polite

The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China

Wed, Apr 25
LAX
MNL
31h 05m
Tue, May 8
MNL
LAX
26h 50m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

Wed, Mar 21
LAX
MNL
28h 25m
Thu, Apr 12
MNL
LAX
26h 30m
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

United States to Manila Ninoy Aquino Intl Flight Information

Flights Arrive in Manila Ninoy Aquino Intl
Flights Depart from United States
Flight Price $428
Airlines China Eastern, China Southern, Air China, XiamenAir, Asiana Airlines, China Airlines, EVA Air, Korean Air, ANA, Singapore Airlines, Japan Airlines
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