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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests experienced difficulty communicating with the staff in English, leading to a sense of unwelcome and embarrassment. It's advisable for the hotel to provide multilingual support or basic English language assistance to cater to international guests.
Several guests found the pillows uncomfortable, recommending that future guests request additional pillows for a better night's sleep.
A few guests mentioned spotty Wi-Fi and tight parking, so it's recommended to be prepared for potential connectivity issues and limited parking space.
Guests appreciated the presence of an elevator, particularly beneficial for those with mobility concerns or older pets, making it easier to access different floors.
The hotel's breakfast received positive feedback, with guests highlighting the quality and variety of the offerings. Additionally, the on-site restaurant provided an excellent dining experience.
The hotel's location was praised for its proximity to larger towns on the island, making it convenient for exploring the area. Nearby attractions such as Ralswiek Marina, Ralswiek Open-air Theater, and Ralswiek Castle offer additional leisure options.
Guests enjoyed the hotel's swimming pool and the scenic view from the green lawn, providing a relaxing and picturesque setting. However, it's worth noting that some rooms may not have a balcony due to ongoing construction.
The presence of a sauna, spa, hot tub, and indoor pool was appreciated by guests, offering opportunities for relaxation and rejuvenation during their stay.
Some guests mentioned issues with the shower handle and outdated decor, suggesting that the hotel may benefit from updating certain room amenities and modernizing the overall interior design.
The hotel's pet-friendly policy, including the option for pets to stay for an additional charge, makes it a suitable choice for guests traveling with their furry companions.