Grand Hotel Mattei

Guests have praised the great selection of breakfast items, with a variety of delicious pastries and a fabulous croissant selection. The breakfast is very good and offers all you need for a good start into the day.

The staff is described as very friendly, kind, and effective, always looking to ensure guests' comfort. They have been exceptionally accommodating to guest requests and needs, making the stay pleasant and enjoyable.

The hotel offers a spacious parking area right in front of the entrance, providing ample parking space for guests. Additionally, they offer secure parking for the duration of a cruise, making it convenient for travelers.

Guests have enjoyed the spacious and comfortable rooms, with large beds, a big window, and a modern, clean, and fresh ambiance. The rooms are well-equipped with plenty of storage space, a big shower, and a pleasant bathroom.

The hotel offers cribs, kids' meals, and outdoor play equipment, making it family-friendly. Additionally, there is a game room and a playground, providing entertainment options for families.

Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.

Guests found the premium rooms to be spacious and comfortable, with good amenities and value for money.

While the hotel is a bit far from the city center, guests suggested using the public bus, as taxis from the train station are limited. Additionally, the hotel can arrange transfers to the port, which was convenient for cruise travelers.

Guests arriving on a Sunday noted limited nearby dining options, so planning meals ahead, especially on weekends, is advisable. The hotel's restaurant was praised for its good evening meals and breakfast selection.

The hotel offers wheelchair accessibility and allergy-free rooms, catering to guests with specific needs. However, some guests mentioned the need for better accessibility to transportation and dining options in the area.

The staff received numerous compliments for their friendliness, professionalism, and helpfulness, particularly in arranging transportation and accommodating guest requests.

Some guests recommended checking the room facilities upon arrival, such as Wi-Fi connectivity and room maintenance, to ensure a comfortable stay.

November is noted as the low season, which could offer quieter surroundings and potentially better rates for travelers seeking a more relaxed experience.

The hotel's proximity to various historical sites, such as the Mausoleum of Theodoric and Basilica of San Vitale, makes it an ideal base for exploring Ravenna's cultural heritage.

While the breakfast received positive feedback for its variety, guests highlighted the need for more dining options nearby, especially on Sundays, and suggested improvements in the breakfast room's atmosphere.