Good to know
|Distance to city center||2.9 mi|
|Nearest Airport||Panama City Tocumen Intl|
|Distance to airport||70.4 mi|
|"Staff very friendly and accommodating"||(in 26 reviews)|
|"Food was very good."||(in 37 reviews)|
|"The beach was very nice."||(in 6 reviews)|
|"No value for money."||(in 3 reviews)|
|"Poor service and was overcharged."||(in 7 reviews)|
|"ocean water was cold and silty"||(in 4 reviews)|
Time of year
Show reviews that mention
|clised||in 3 reviews|
|excellent service||in 23 reviews|
|food was not good||in 59 reviews|
|great room||in 2 reviews|
|great show and staff||in 52 reviews|
|hot water||in 13 reviews|
|multiple pools||in 44 reviews|
|nice beach||in 38 reviews|
|pacific ocean||in 8 reviews|
|relatively short drive||in 6 reviews|
|room was comfortable||in 37 reviews|
|snack bar||in 12 reviews|
|speak spanish||in 5 reviews|
|value for the money||in 10 reviews|
|wifi in the room||in 16 reviews|
Friendly people and staff
Most staff didn't speak english which made it a bit difficult to communicate needs.
Location is very good, the pools are nice.
The rooms needs to be updated urgently and maintenance to be carried out. For example the curtains where having holes, the lamps dirty with mold or insects, the bathroom ceiling with holes or mold, the bed legs was broken and we call for maintenance twice to get it fix and 3 times to get the towels. The bed sheets where having traces of mold too. Food was too salty most of the times and cold, there is no food variety for small babies just fried chicken and chicken nuggets seriously!!. The snacks where cold and no fruits available. I made my reservation online through booking.com and my request was not answer until i was on the way to the hotel, and the front desk staff didn't had a clue about my request. If these things get improved you can become one of the best hotel all inclusive in Panama.
The drinks were great the views were great the pools were awesome.
the food at the buffet never had any flavor. The A la cart restaurants were great food but only 1 of 5 had AC so it was very hot. The resort is on a large hill so in order to get to the beach and to the food areas and pools you had to walk down very steep hills and walk back up with a full stomach. They had shuttles but they ran inconsistent and you could always get one at the lobby but not down by the food areas. They need a better system for the shuttles. They didn't have many activities for English speaking guests either. The AC in our room could not keep up with the heat.
The night show it was very good and must of the staff was very friendly. The night show animador it was very very fun , the dancers amazing. I loved seeing Eymi the Bingo guy by the pool it was very fun as well.
Some of staff members were not friendly at all , specially at the lobby desk , they were some unit not good to deal with the public. I went to the Decameron more then 15 years ago. And they need to update those rooms , it was poor. It was raining and our bed it was all wet they changed us room , it take like 3 hours for it. They never gave us hands towel , we have to ask like everyday for and wait for hours.
Friendly, energetic staff, quality and diversity of food, overall ambiance
Nestled on the beach, this Rio Hato property is 0.1 mi (0.2 km) from Farallon Beach and 3.1 mi (5 km) from Santa Clara Beach. Playa Blanca and Farallon Island are also within 6 mi (10 km).
based on 4,435 reviews
Things to Know
- Pleasant hotel grounds
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Royal Decameron Golf, Beach Resort and Villas
Most Popular Landmarks
- Playa Santa Clara 1.6 mi
|Río Hato Scarlett Martinez Intl||0.8 mi|
|Panama City Panamá Pacifico||52.6 mi|