Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.9 "Location is great."10.0 "
Easily accessible by car , said 100%." 8.8 "Great parking , according to 88%." -
7.8 "High comfort."9.2 "92% said the
beds were comfortable ." 7.7 "77% thought it waspleasantly quiet ." -
7.3 "Good breakfast."
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6.7 "Rooms are ok."
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4.0 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." -
3.8 "Not very clean."3.6 "64% said
rooms were dirty ." -
3.8 "Bad amenities."3.2 "68% thought the
building wasn't nice ." -
3.7 "Value below average."0.0 "100% said the
breakfast was too expensive ."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.9 "Location is great."10.0 "
Easily accessible by car , said 100%." -
6.8 "Breakfast is mediocre."
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6.3 "Rooms are ok."
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3.5 "Value below average."
Overall Rating
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9.1 "World class service."9.3 "93% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.0 "Terrific location."10.0 "
Easily accessible by car , said 100%." -
8.2 "Pool is good."
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7.7 "High comfort."9.0 "90% said the
beds were comfortable ." -
7.4 "Good breakfast."
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6.4 "Rooms are ok."
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4.4 "Bad amenities."3.6 "64% thought the
building wasn't nice ." -
4.3 "Not very clean."
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3.7 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Modern hotel with stylish bedrooms. They accepted our dog and did not charge for her. The cafe was open when we arrived at 10pm which was good. However the food was terrible. We asked the reception staff for help in locating another Novatel further along our route to Calais the following day and they could not offer any help. We eventually stayed in a Holiday Inn Express which was much better. The mattress was quite firm and sheets were harsh and irritated the skin.
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2.7review from
nothing The absence of elevator and the very small surface of the room
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5.3review from
Helpfulness of staff. General air of efficiency
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4.0review from
Not much I'm afraid I stayed there expressly because an airport shuttle was indicated yet no shuttle or shuttle stop was evident when I arrived at the airport. Also, the TV didn't work properly, clealy something that was not a new problem yet hadn't been addressed by the staff.
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3.0review from
The hotel was old fashioned and needs to clean up. The rooms with 2 children even if they are for free are small. Mind your head in the hotel!.The ceelings are low.
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5.6review from
The rooms were well equipt (except for plastic coffee cups) and large. The rooms were also kept very clean. The bar area was not really for relaxing in - more for eating and very bright. The sat nav directions are no where near the hotel.it is also a long way from any town so walking anywhere is not an option
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7.6review from
That it was close to the city and beaches (and rugby ground)
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3.6review from
The sofa bed smells bad.
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6.0review from
Ease of use Insufficient towels for 3 people
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4.3review from
Modern hotel with stylish bedrooms. They accepted our dog and did not charge for her. The cafe was open when we arrived at 10pm which was good. However the food was terrible. We asked the reception staff for help in locating another Novatel further along our route to Calais the following day and they could not offer any help. We eventually stayed in a Holiday Inn Express which was much better. The mattress was quite firm and sheets were harsh and irritated the skin.
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2.7review from
nothing The absence of elevator and the very small surface of the room
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5.3review from
Helpfulness of staff. General air of efficiency
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4.0review from
Not much I'm afraid I stayed there expressly because an airport shuttle was indicated yet no shuttle or shuttle stop was evident when I arrived at the airport. Also, the TV didn't work properly, clealy something that was not a new problem yet hadn't been addressed by the staff.
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3.0review from
The hotel was old fashioned and needs to clean up. The rooms with 2 children even if they are for free are small. Mind your head in the hotel!.The ceelings are low.
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5.6review from
The rooms were well equipt (except for plastic coffee cups) and large. The rooms were also kept very clean. The bar area was not really for relaxing in - more for eating and very bright. The sat nav directions are no where near the hotel.it is also a long way from any town so walking anywhere is not an option
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3.6review from
The sofa bed smells bad.
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6.0review from
Ease of use Insufficient towels for 3 people
