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The park, facade, public rooms of the hotel and surroundings were beautifully maintained. It was impersonal (not helped by being part of several linked hotels). Also, the dining room, though beautiful, made a very bad impression. Reception there was chillingly unpleasant. Food was mostly presented in containers, like a canteen. (One waitress was very helpful, though, which improved matters a bit). Impression that English/US clients are very rare, so standards of service differ.
It was very easy to find. It has been recently renovated. Hotel staff is very helpful and have good in language skills. It is close to the road and you can hear traffic at night. The rooms have heating but not air conditioning.
Very nice and helpfull staff
The room was clean and well appointed. The food wasn't as good as I've had in other hotels.
Wellnes center or spa are splendit.
we liked ambient, since it is very new, modern hotel. at terme olimia we were already before, so more or less we knew how is the spa price through booking was the best i could get on the internet, but when we were there, we realized that there were even better offers. also there is big difference if you stay during weekend or weekdays. =)
The finihshing of the hotel, attention to detail and personal touches were fantastic. Would highly recommend this hotel.
Excellent spa facilities, rooms and food.
The hotel was great - very new, very clean and comfortable - high standard furniture and design. the sauna area in the nearby The thermal area next to the hotel is very old and shaby but they are building a new one at the moment.
Well the room is great, food ok, children playroom to hot in children playroom and also in the whole hotel, a bit old pool, but I was told there is a new opening in April for a brand new pools, which is great.
Beautiful nature, good relax and spa and accessorises for bath, peacefully atmosfere. Swimingpools are opening for everybody who want to come outside hotel.
very professional service to loud music in cafetery
Being able to relax in the thermal waters; watch TV in the room; surrounded by beautiful alpine houses blending into the landscape. Just perfect. Maybe there could be more programs in English on TV
Friendly and helpful staff,cleanliness, the best food and spa experiance. no
Staff is very friendly and try to help you in any possible situation The hotel was under reconstruction during my stay and workers started to drill at 7.15 on Sunday morning! Reception staff appologized at least three times for this inconvenience but the hotel management should plan the works more carefully.
everything was ok