Sapa Capsule Hotel

The staff is very friendly and helpful, the bathrooms are spotless with a great shower, and the capsules are spacious enough.

Some guests mentioned issues with cleanliness, such as dirty bedding and a lack of cleanliness in the rooms and bathrooms. Additionally, there were complaints about the behavior of some staff members.

June is both the low and high season, so visitors can expect varying weather conditions. It's important to be prepared for potential rain and fog during this time.

The hotel provides daily housekeeping, contactless check-in/check-out, and has implemented various safety protocols, including the use of cleaning chemicals effective against coronavirus and disinfection of high-touch surfaces.

Some guests reported issues with the cleanliness of bedding, including undesirable stains and smelly blankets. However, others found the pods to be super comfortable and spacious.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the capsules were loud and lacked privacy, so light sleepers may want to bring earplugs or consider alternative accommodation.

While some guests praised the cleanliness of the bathrooms and capsules, others reported issues with dirty bedding, unclean rooms, and broken lockers. It's advisable to inspect the room upon arrival and request a change if necessary.

Feedback about the staff varied, with some guests praising their friendliness and helpfulness, while others reported encounters with unfriendly or unhelpful staff members. It's advisable to approach interactions with an open mind and communicate any concerns to the management if necessary.

The hotel's uphill location may not be suitable for those with mobility issues, but it offers great views and a quiet atmosphere. Guests should consider this factor when planning their stay.

Some guests noted discrepancies between the hotel's online photos and the actual facilities. It's recommended to keep expectations realistic and inquire about any specific amenities or features of interest.

While some staff members were praised for their English proficiency, others were reported to have limited English skills. Guests who rely on English communication may want to confirm this aspect before their stay.

Several guests mentioned issues with cleanliness, such as dirty bedding, unhygienic kitchen conditions, and unclean rooms. It's advisable to prioritize hygiene and address any concerns with the management promptly.

Couples seeking privacy may find the capsule layout less suitable, as some guests reported limited privacy. Solo travelers and groups, however, found the setup convenient.

The hotel's proximity to the city center was appreciated by many guests, but the uphill walk to reach the hotel may pose challenges for some. It's advisable to consider this aspect, especially for guests with mobility concerns.