Hotel location was excellent.
Hotel is not visible on the Nevsky street, you have to know where to go. Only one reception person understood English, luckily we had Russian speaking friend with us when we were checking in since the person working on that evening did not understand a word and was also a bit rude to our friend. Rooms were not so quiet, corridor sounds came in and beeping key system was annoying since you could here when other guests were coming. Reception-breakfast room was one tiny room without luggage storage, staircase was shocking with doors to privat appartments and hotel room corridors. We had a suite room, but some of the mentioned amenities were missing like ironing, hairdryer, free wi-fi. Ironing was possible for extra payment. Breakfast was lousy
The rooms were spacious and comfortable, complete with a jacuzzi tub! It looks like remodeling is being done and has some charm to it.
They were not equipped for a third person ( child) to stay in the room even after booking it as so. It is also hard to find as it is back an alleyway.
The Hotel seems on your web site as if 4 star quality. However it was the worst hotel i've ever stayed. In west standard it is one star, dirty, no comfort. relying on your service i have invited some of my business partners as well. I have lost all my relyability. Shortly saying it can be accepted maximum a hostel.
Anything was terrible there.
Location was ok, staff was ok two. could be some more chose of food in breakfasts. stairway need some repairs :)
stair way could be nicer
Good location and normal service for that money. Free Wi-FI. Stuff answer the questions.
Breakfast is terrible, for that money they could prepare something more. Better to eat outside.