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the people that work at the hotel was very nice,polite and friendly the maid that clean my room was very sweet,polite and respect woman because i gave her a tip and she was happy the breakfast was terrible the chair of the pool a lot of them are broke and no comfortable at night people screaming and very noise,i call the security to let them know i ask for ocean view but the room only had very little ocean view a building was block the view because i was on the 4 floor,i pay the ocean view and i feel i loss my money because the view was horrible
The staff couldn't have been nicer. The lobby and the building itself is absolutely gorgeous. The location of the hotel is prime for going to the boardwalk or the nearby venues such as the Stone Pony. The pool was a really nice area in which to relax. The rooms were nice but for $300+ a night (the going rate for a summer weekend), I would have expected it to be nicer. The room was small, which was expected, but it seems the room hasn't been updated in several years. The bathroom is a bit strange - at least ours was. The sink was super shallow and the shower doesn't have a curtain or door. It has a glass panel that doesn't fully prevent the water from spraying onto the bathroom floor. Not the worst hotel room I've stayed in but not the best one for the price paid.
right across from the beach
The location and the view were great. The pool was also nice. We spent $600 for two nights at this hotel. A beach weekend for our family of four. When we checked in, they said we could park our car for the first night only (which we had to pay $20 for) but we'd have to move our car to street parking by noon the next day because there was a wedding and they wanted to reserve the onsite parking for wedding guests. That seemed crazy to me. The street meters had a 3-hour limit, so we spent our weekend walking back to the street every 3 hours to feed the meter. A good hotel doesn't do this to their guests. The building looks pretty run down from the outside. It's old and there were some broken windows. Our room was fine, but the overall experience wasn't worth the money we spent. I'd look for something else next time.
Great location! Right across from the beach and walking distance to everything. Staff was friendly - everyone smiled and said hello. Easy and quick check in process. S L O W elevators!
The ocean view was so relaxing. Hotel was quiet, but going off season, that's to be expected. Bed comfortable, staff helpful and nice. Hot water took over ten minutes to go on. Windows drafty and hotel is old. They can use some updates. Had some issues checking in that annoyed me but overall it was ok.
The outside of the hotel looks better than the inside of the hotel. The hotel is located in a quieter section of the boardwalk. I received a text message at 2 o'clock telling me my room is ready, when I arrived at 6 o'clock my room was not ready. They upgraded me to some sort of better room however it was disgusting! Holes in the couch, dirty windows and Doors that were falling off the hinges. The valet boys do not help with the bags. They only allow you to keep your car until 12 o'clock for an additional $20 fee
Location No hot water in the morning.
Guadalupe at the front desk was awesome!
The hotel is conveniently situated across the street from the beach and boardwalk. We had called and asked to arrange for parking but when we arrived we were told that they were all booked up because of a wedding and we had to park at meters. Our bathrooms were dirty. There was a safe in my friends room but none in mine and when I asked why I was told that it didn't matter anyway because they didn't have the keys for them. My friends bed sheets were stained and she asked for housekeeping to change them and was told that that was normal wear and tear. We wanted to go to the hotels bar located on the first floor but we're told they were closed until August but then they opened the next day. Right now it's 1:22am and I'm sitting here waiting for about an hour now for someone to come because our tv doesn't work. Not worth the hefty price per night. It's definitely a 3 star hotel at best
Location. No parking available for my car. Bed was incredibly uncomfortable. No holder for the toilet paper, we had to leave it on the floor in the bathroom. TV reception was poor. TV was not an HD TV which one would think was standard in 2016, especially at a net rate of $250/night for a beach hotel. Handle on chest of drawers was broken couldn't use the second drawer. None of the drawers were on their tracks. Sliding closet doors were off the track. Touted as a dog friendly hotel, the cleaning crew was not obligated to clean the room if the dog was in the room at the time they arrived.
We were given free parking to compensate for the fact that our room was not ready upon our arrival. The hotel restaurant was not available during our stay, which was a huge disappointment. The handles on the dresser were broken, the volume button on the iHome was broken, and there was some sort of water damage to the ceiling. There was also a round of housekeeping where some trash was not removed.
The design of the hotel is beautiful. Fells very west coast and has great access to the beach. Rooms are really small and do not have anything like, coffee machine, fridge, or microwave. Also no adjoining rooms in the hotel.
Location was excellent - hotel bar, lounge areas, entertainment options and pool, etc. were great. Our room was on the small side and was missing basic things like a coffee maker. I like the modern look, but the room wasn't upscale modern, it felt very ikea modern. So for the week-day rate/deal I got, it was fine, but I wouldn't have wanted to pay any more for the room we had.
1. Location. 2. Decor 3. Cleanliness 4. Friendliness of staff 5. Size of bathroom 6. The rooftop lounge: Gorgeous views over the entire city. It's nice that there is a separate entrance than the hotel to get to the lounge. 1. The room decor looked like it was Ikea. Clean lines, but looked cheap. 2. Poor design of shower. Nice big bathroom. I liked the tile. Note that my bathroom had a standup shower, not a tub (I'm not sure of all rooms though). The water from the showerheard must have exceeded the drains ability to drain, because by the time I was done, the towel I placed on the floor was soaked!!! Not moist but soaked. The threshold may not have had enough heights. 3. I was in my room until sometime in afternoon. The cleaning people knocked and said I wasn't ready, but they never came back. Not that I'm particulary smelly so it didn't matter much, but it would have been nice to have come back to a made bed.
KUDOS!!! The staff was excellent! My stay was fantastic! Outstanding customer service skills! Great customer experience! Off season or non peak prices could be a little less. I would have loved to stay two nights.
Tough to beat the location - right on the beach and next to the boardwalk. Service everywhere was awful - front desk, pool bar, room service, you name it. Food and drinks were really bad too and over-priced. My advice is to book a room on sale and just use the hotel for its beach access, towels, and clean room. Do everything else outside of the hotel.
Rooftop pool. Tiki bar. My account was charged in error for dinner at the hotel restaurant that I never had. It was difficult having the charges explained to me by the staff. it was eventually resolved.
The motel staff as tremendous. Checking in was painless. Then on of our party found their room was dirty- linens, bathroom, and floor. When inspecting the bed, they found shed skins, poop, and even a live bedbug. They refused to stay there. The Super 8 staff gave them an immediate refund. Bathroom doors seemed to universally damaged
Where to begin! How about, no extra tp in bathroom, had to go to the desk to ask, but they were out
The beds were comfortable and the shower had great pressure. Our room was not cleaned at all upon arrival. The carpet had multiple stains, ceiling tiles missing. The door to the bathroom had been damaged, as if someone had punched a hole through it. The shower did not drain.
I'll never stay at this motel again, they price gouged due to the holiday weekend, just very poor business pratice.
Wifi doesn't connect at rear second floor. We were room 226.
Price would have been fair for location Rooms were dirty and there was bed bug sign and live bugs in at least 2 of the rooms our group reserved. There was hole in our wall that looked liked an axe head. Linens had not been changed and were gross. We left and went somewhere else
Friendly and helpful staff my bed was comfy and I appreciated having a mini fridge in the room for sure ! Hope they fix the pool
The staff was very friendly and very accommodating. There was a bed bug sitting on the counter while we were checking in.
there were big 6 inch holes in the walls, paperwork said non smoking room has ash trays and smelled guy sprayed suit freshener to solve the nonsmoking room issue. No toilet paper in the bathroom. The walls had stuff splattered all over them, worst experi
Nothing!! It was gross... Well it smelled ...mold dirty!!! I slept with my clothes on!!! Gross porn keep coming on the TV went the cable went out!!! Plus there was a DRUG BUST on the second floor ...lol police and all!!!
I loved the welcome chocolate chip cookies. That was absolutely such a wonderful thank you for staying at our hotel. Everyone was very courteous and there was a wedding party staying there also. Definitely a wonderful experience and will definitely stay again! Kaelynn was super accommodating to my parents whom both walk with canes! Their room was close to the elevator as I requested. Just a welcoming staff!
Staff was friendly and quiet hotel N/A
Very clean, 15 min drive to the beach, nice pool, right off the highway. All outside/back/side doors leading into the hotel are open at all times of the day and night and where they have it set to be keycard access only its always unlocked and open anyone can walk in, which made me a little nervous.
Room was available when we arrived, clean and comfortable Decor needs updating including bed and heating system
I was a very nice stay. Courtyards aren't usually top tier so that's why I gave it 4 stars however it was nice and clean and comfortable. The pool was freezing cold and really needs a heater and the whirlpool had far too much chlorine which made me feel a little sick after use.
Great value for the cost. Not many dining options nearby, but Wawa across street offers a surprising variety of healthier grab-and-go options.
The Staff are very friendly and informative. The design of the hotel is Beautiful and unique. Love the location, within walking distance of all the restaurants, beach and attractions. The rooms were spacious and clean. Beds were very comfortable.
I loved the cleanliness of this hotel. It was super clean and quiet. My husband and I needed a getaway and this hotel was PERFECT. One block from the beach and boardwalk. Would absolutely stay here again. The only thing that was disappointing is the size of the TV's in the room. The room was beautiful but the TV's need an upgrade ASAP.
I thought the Hotel was an attractive modern boutique hotel and was at least a 3 star. My room was spacious,attractive and very clean. I liked the room fireplace and the fact that there was a good sized shower. Lobby with pool table and foosball also a +
Great location, very clean and contemporary. Cool room. The price was too high. I understand that it's the location you're paying for, but $--- on a Sunday night (with tax) is still too high to me. Bikes were available no charge but you couldn't use them after dark. No breakfast buffet.
Tv didn't work properly
-Bed and pillows were most likely the most comfortable I have ever slept on. -Staff was super friendly -Fridge and microwave in the room -Free Breakfast everyday -Clean room -Nice flat-screen TV -Lack of TV channels unless you like HSN or foreign TV -Would have liked some more selections for breakfast but hey it was free can't beat that. -Pool and hot tub should be open later.
The price Was a little noisy at night. Sounded like the plumbing
Good hotel, I'll stay there again. Pool is closed too early and breakfast could be little bit longer too
Room was wonderful and very clean. Staff at the front desk were extra friendly.
Got bit by something. Probably a bed bug
The room smelled mildewy.
The rooms smells humid, we checked 3 before deciding on the least smeally one.
This guest did not leave comments about this hotel.
Location It took 25-minutes to check-in, the girl didn't know what she was doing. She held my drivers license and credit card for 20-min., then asked me for the 3rd time what my name was. Still waiting for wake-up call that never came. Workers noise started 3:45am
The location. Yes! The ice bucket was filled with some liquid. There was still items in the fridge. No tissues. One mini soap for both the sink and shower. Two towels, only 1-wash cloth. Phone cord was jammed under night stand sticking out,I fell. Dirty hallways
They told me by phone that was OK to be in the same room with my 4 kids ages 13, 10, 1 1/2 & 3 months old. and when I came with my credit card to the front desk they start charging me extra money for 2 of my children. I really disappointed with them.
nice room, the pool and workout room was very nice the hallways need redecorating, they looked dingy
The front desk could be friendlier
This guest did not leave comments about this hotel.
It was clean Room is out dated. Furniture and bathroo was from the 1980s
nice staff, gave us a nice room
This guest did not leave comments about this hotel.
friendly staff and room was spacious and clean Hallway carpets and room carpets were very stained
Staff was very helpful and polite No. Had an excellent stay.
Beautiful location and helpful staff. Poor breakfast.
Great combination of B&B and hotel. Turn of century boarding house, updated in keeping with period but modern facilities. Nicely decorated room, good closet space and amenities, bathroom updated and adequate. Will return. Good value in the Fall. Not far from beach, on the lake.
Breakfast in the morning, cleanliness and convenience and the pool.
The price was right for a few nights stay at the Jersey shore. The people at the front desk were helpful with questions asked. Liked that there was breakfast available. There were some noisy people next door. The bathroom door would not stay open when trying to get fresh air inside. Was concerned about an elderly lady who sat outside and smoked . Every time we would enter/exit the hotel she was there. Just a little weird.
I loved the atmosphere...very sophisticated and nice! Bed very comfortable...wished I had a chance to use the jazuzzi tub! Very comfortable and convenient stay...def. will be there again; had a nice surprising UPGRADE...and breakfest in the am had fresh everying! Was impressed :) The only thing that I did not like, is the movie selection; no way of renting a movie in the room....for privacy...