General
Basics
Services and conveniences
Accessibility and suitability
Bathroom
Dining
Media and entertainment
Laundry
Bedroom
Pool and spa
Parking and transportation
Workspace
Health and safety
Outdoor
Things to do
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast selection?
You can expect a good breakfast selection, including vegan options, and a great variety of food.
Are there any specific amenities for guests with accessibility needs?
The hotel offers increased accessibility, with entire units wheelchair accessible and rooms accessible by elevator.
What are the hotel's parking options and costs?
The hotel offers parking facilities, including long-term parking for a surcharge, providing a convenient option for guests.
How is the cleanliness of the hotel rooms and facilities?
The hotel maintains clean and comfortable rooms, with daily housekeeping and professional cleaning companies ensuring a high standard of cleanliness.
What is the staff's attitude and service like at the hotel?
The staff are described as extremely friendly and helpful, providing professional and friendly service to ensure a pleasant stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a sea view for a more enjoyable stay.
Consider Booking a Club Room
Despite some issues, guests found the club rooms to be spacious and comfortable, with added perks like parking and access to a lounge.
Explore Nearby Attractions
The hotel's location near shopping centers, parks, and cultural attractions makes it convenient for exploring Santa Cruz on foot.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, particularly from street noise and within the hotel. Consider requesting a quieter room if noise is a concern.
Check for In-Room Amenities
Some guests were disappointed by the lack of in-room facilities such as a kettle or coffee machine. Consider bringing your own if these amenities are important to you.
Take Advantage of the Rooftop Facilities
Guests appreciated the rooftop terrace and facilities, providing a nice vantage point to enjoy views of the city.
Consider Transportation Options
The hotel's proximity to the main bus station makes it convenient for exploring the island without a car. Additionally, there is a taxi service available for easy transportation.
Note Breakfast Options
While many guests praised the breakfast selection, some found the quality and options to be disappointing for the price. Consider exploring nearby cafes for alternative breakfast choices.
Be Aware of Club Lounge Access
Despite being advertised, some guests found that club lounge access was not fully available during their stay. It's advisable to confirm the availability of this feature before booking.
Address Noise Concerns
Guests reported issues with noise from both within the hotel and from the surrounding area. Consider requesting a room away from potential sources of disturbance for a more peaceful stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | November |
Average price (weeknight) | $161 |
Average price (weekend night) | $116 |