Campanile Saumur

This is a good place to stay for travellers passing through Saumur on a budget. Accommodation is in 'chalet' type rooms - functional and adequate. Parking is available directly outside most rooms. We found the availability of an on-site café/restaurant a bonus after a long day in the saddle - just chilled out on the rear terrace.

On check-in there was one girl doing everything - checking-in, taking payments, getting drinks, but just about managing. So far, so good. On checkout there were 3 staff, who couldn't manage at all. One of these was undergoing on-the-job training when clearly I was all dressed in biker gear on a hot morning and simply wanted to pay and leave. Having already heard the complaints of the previous person checking-out, I told them to do the training at another time and to simply give me the bill! That went down like a lead balloon but achieved the required result. I suggest some general staff training in handling customers could improve the front desk.

The location was good and easy to find.

Poor reception. No help given.

Good for money

Location and room is date