Guest reviews
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Overall Rating
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8.6 "Location is great."7.9 "79%
liked the proximity to shopping ." 8.0 "80%liked the proximity to sightseeing ." -
8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 9.4 "94% said therecreation staff was great ." 7.3 "73% thought theservice was very professional ." 10.0 "Excellent childcare , thought 100%." -
8.1 "Breakfast is good."
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8.0 "Amenities are good."8.7 "87% found the
grounds to be nice ." -
6.0 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 5.6 "Beds were acceptable for 56%." 6.9 "Only 69% saidrooms were big enough ." -
5.3 "Average comfort."5.6 "
Beds were acceptable for 56%." 6.9 "Only 69% saidrooms were big enough ." -
5.1 "Food is average."6.7 "67% thought the
pizza was not bad ." -
3.1 "Terrible value."1.8 "The
price was too high for 82%."
Overall Rating
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8.6 "Location is great."
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8.1 "Amenities are good."8.8 "88% found the
grounds to be nice ." -
8.0 "Great service."9.5 "95% said the
recreation staff was great ." -
5.5 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 5.5 "Beds were acceptable for 55%." 6.5 "Only 65% saidrooms were big enough ." -
5.2 "Food is average."
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5.1 "Average comfort."5.5 "
Beds were acceptable for 55%." 6.5 "Only 65% saidrooms were big enough ." -
3.5 "Value below average."1.7 "The
price was too high for 83%."
Recent reviews
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4.8review from
When we checked in we were given a choice, wait for a room a few hours or accept one on a lower floor. As my 4 year old couldn't wait to get started we took the room. The room had a putrid smell, I thought like old gym socks, we later learned actually sewer / cesspool smell. Room was a little sticky as well. After coming back to room from water park, rm still smelled, toilet started to act up. At 10;30 PM we finally complained, took over an hour and 2 calls to get maintenance in. He fixed it , but broke again after 2 uses. Lunchtime we came back to rm to find the toilet in the bath tub and workers in & out of room. Although all staff apologized and were nice, they gave us late checkout & a coupon for Starbucs, they did not make us feel better or give us a satisfactory resolution. I am sure this does not happen to all, but it did to us and our experience to Great Wolf Lodge in the Poconos was not a good one.
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10.0review from
The lines went quick and water rides rocked! The beds are too soft.
