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The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

The schedule was not good and I was needed to take later flight than I ordered.

Bumpy

Great movies and food

Being delayed

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

The flight was on time and I was upgraded to First Class!

more seating space

n/a

there is no part i liked

Seat is highly uncomfortable and doesn’t recline, no space for legs, cabin air quality was stuffy, flight was bumpy (no one’s fault), landing was very rocky, no complimentary food or drinks, $55 carry on is insane. Feels like we as passengers are not cared about, spirit just wants to make money. I’ve never gotten off a spirit flight feeling good about the airline. Only reason I use this airline is if flight times work better than other airlines.

Missed flight

Missed flight

Boarding speed, luggage and stroller delivery fast, on time departure/arrival

Pay for water and soda

Swift flight

Flight wa delayed anchor and half

Flight was delayed two and a half hours.

Crew very professional. Arrived destination early. Comfortable. Always impressed with Spirit.

I arrived safely

Crew was not welcoming, seating was very tight, we boarded late and if you cant carry a purse and a carry on because you will be charged $45 online. $55 at the airport or $100 at the gate. Fees for this airline are insane!

plane delays

Low price, little comfort and a little boring (NO TV) but what you expect for the price. Will do it again if I get a deal.

No tv and a little leg room.

Flight delayed

That the pilot got us in a half hour early to get off the dirty plane

Dirtyplane, screaming kids. At least 5 sets of them. No leg room. The person behind me couldn’t help it but every time she moved it hit the back of my seat.

I enjoyed how fast it was to board and get to one location from the other. I also enjoyed how cheap the flight was

The tables are extremely small and there is barely and space to move given that the seats are crowded together. Even if you want water, it is not free.

All bagages has 50 pounds scale, spirit has 40 pounds limitation. $70lbaggage fee is robbery

plane delays

arrived early

originally was told flight was delayed 2 hours

Timeliness

Hsve to pay for drinks & snacks

Fight was changed then late

I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy.

Good for Domestic travels

Flight was not on time, no communication the aircraft cabin temperature was uncomfortable. Charged for all beverages no blankets available.

We had an uneventful flight

Didn’t depart until 1055 pm. One hour later than scheduled

Great crew, good announcements, quick retrieval of checked bag, smooth operation

Overpriced and mediocre food choices. Tight seats and little legroom. They charge for everything!

Tight seating and fact you charge for 1sr checked bag and even coffee/drinks

Entertainment

Delays

When I arrived at JFK after 14 hours long flight on Emirates, the service counter was understaffed with 1 hour long lines! Un-acceptable! Especially, since all I needed is to re-print my boarding pass, because US TSA would not accept the boarding pass printed by Emirates in India. The kiosk would not recognize my name on reservation! The kiosk did not recognize my recently issued US passport! Bloody annoying! Only able to print the pass after keying reservation code - yet, again not acceptable! The other, earlier attempts should have recognized me and found my reservation! Very upset with quality of service on the ground!

The flight attendants were very communicative and helped get us all boarded in time

The stress of possibly not getting off the ground in time and having a very long layover then taxing at the gate for over 30 minutes was frustrating

Nothing

My flights was delayed 3 hours and I had work that night my only choice I left with is to called out

That the pilot got us in a half hour early to get off the dirty plane

Dirtyplane, screaming kids. At least 5 sets of them. No leg room. The person behind me couldn’t help it but every time she moved it hit the back of my seat.

I enjoyed how fast it was to board and get to one location from the other. I also enjoyed how cheap the flight was

The tables are extremely small and there is barely and space to move given that the seats are crowded together. Even if you want water, it is not free.

No delays

Timeliness

people watching videos on phone without headphones and flight attendant doing nothing about it

Great fly

Had to pay for Direct TV.

Stroowafel was excellent as was the coffee. Mobile app is well-designed.

Tightly packed cabin seating reminds me of an AMC theater.

It was great professional and pleasant

The staff

Great crew, good announcements, quick retrieval of checked bag, smooth operation

Overpriced and mediocre food choices. Tight seats and little legroom. They charge for everything!

Flight was not on time, no communication the aircraft cabin temperature was uncomfortable. Charged for all beverages no blankets available.

on time. spacious. afforable

We had an uneventful flight

Didn’t depart until 1055 pm. One hour later than scheduled

Good customer service

Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

The flight was very smooth and the landing also was very good. The selection of movie are plenty.

Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that.

Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying.

The flight was on time and I was upgraded to First Class!

The crew member was great.

The movie selection was good

The crew kept bumping into people and were not a pleasant group.

Leg room was great and bathrooms were kept clean and well stocked

Delayed departures on all flights of my itinerary, outdated airplane, and cabin crew member, Chris, did not smile or acknowledge requests throughout flight.

The flight attendants were very communicative and helped get us all boarded in time

The stress of possibly not getting off the ground in time and having a very long layover then taxing at the gate for over 30 minutes was frustrating

Nothing

My flights was delayed 3 hours and I had work that night my only choice I left with is to called out

The plane ride was comfortable. Staff was great

NO PLUGS No usb outlets