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Paying for a carryon is a bit rediculus.

Leaving the gate and going through security again to reborn the second leg of the flight.

Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again.

The comfy seats

The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding.

Always a problem with these guys

I had a good experience

Nothing as such.

Very clean plane and on time and plenty of good service

Electronic boarding pass Pleasant customer service Efficient boarding No delays From beginning to end, an easy flight.

Comfort, service.., terrible'

People were polite.

I got my flight switched earlier. Paid $57 for it. Then this flight got delayed almost 2 hours so I ended up in NYC at the same time and it threw off my whole work day.

There's no room for non skinny people. It was awful

Customer service was great

The landing to New York was very scary,

Spirit seats are too tight. The airline is chintzy and I'll never fly them again

Nothing would never fly spirit! Nickel & dime u to death could have flown first class on any other airline by time finished all additional supplement payments!

See above

The weather

The pilot talked to much, with lame jokes. Does he want to be a pilot or a stand-up comedian. He should be quiet and fly the plane, or give him a channel so the people that want to hear him can put on their headphones and listen, and the rest of us can ride in peace. Even a taxi gives the passenger the right to a quiet ride. Can't you raise your level of service up to at least that of a New York Taxicab? The waitresses seemed very disturbed when other passengers got up to use the facility and they had to keep moving their candy carts. So sorry that passengers interrupted your peddlers.

It was a good flight and I enjoy flying with United

It was cool

The leg room on these flights is becoming a joke. I purchase upgrades seats always and was appalled on this trip how aa seems to be trying to rip off customers more and more with any trick they can come up with. My extra leg room was barely acceptable for any flight. I can't imagine those behind me.

I really will avoid AA at all costs now. Just feels like a rip off every time I fly with them and their crew is rude.

Slept like a baby!!! No one bothered me.

Delayed several times. Left extremely late.

Boarding process

prompt service on time departure

Not happy with Spirit charging for ANY service or even water on board

They claim to be the best because of the "no frills" fares, etc...having to pay for luggage and carry on is ridiculous! The seats are the most uncomfortable, no tvs, no space, no reclining seats -- jet blue costs the same and has amazing features, service and crew...I'm never flying Spirit again!!!

We were forced to de-board, go to a different terminal, and get on a new plane. This took long enough that we were then unable to land at LGA, and had to land in Newark instead. Luckily they gave us cab vouchers home from newark, however we had to wait in an hour line for a cab voucher, then another hour line for a cab. It felt very unorganized and really left us with a sour taste when it comes to flying United.

the pilot made an effort to give us a sense of safety by coming out to the aisle and talking to us.

That didn't compensate for being ~20-30mins late.

Flight was smooth, boarding was smooth, made good time in the air despite slight delay

We sat on the plane at the gate and then on the tarmac for quite awhile after some delays, but the air conditioning wasn't working. It was incredibly hot, uncomfortable, and I felt sick due to the temperature in the cabin It's just unacceptable to have to sit there in that condition!

Very slow to board and deplane

I had a early flight, 7:00 am it was on time, no turbulence, just a smooth ride. We even arrived early ! I would recommend Jet Blue to anyone that's would like to fly safely and comfortably.

Crew was great, the flight was smooth, and the experience was awesome

The crew was great; the pilot got us there early.

By the time you're checked in, you've essentially paid for a Spirit flight than any other. Why fly them?

Flight attendant made funny take off and landing announcements

They literally read a 3 minute Bank of America commercial midnflight, waking people up. Gate area horribly crowded. Hate their random seat assignment if you don't let them extort you more obey to pick a seat.