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Pros: "The boarding was fast and easy."
Cons: "The plane was old and has some smell."

Pros: "The plane was neater than the one I used going to long beach"

Cons: "The plane was REALLY old feeling. Tray tables wouldn’t stay up, my seat wouldn’t lock in the full upright position so on takeoff I got pushed forward by my seat back. The tiny TVs feel so outdated...like you’re on a plane from year 2000"

Pros: "Exelente"
Cons: "Exelente servicio"

Pros: "Plane was brand new. Excellent condition"
Cons: "Nothing"

Pros: "On time departure."
Cons: "Limited snack choices"

Pros: "Everything was excellent"

Pros: "Everything was excellent."
Cons: "N/A"

Pros: "Very personable and professional"
Cons: "Eat packs only available on cross country. What’s wrong with fly over country?"

Cons: "My screen, overhead light, etc did not work!"

Pros: "I wasn't notified of cancellation and needed to go with another carrier to get to my destination on time."
Cons: "See above."

Pros: "The entire experience"
Cons: "Couldn't find any thing to grouch about"

Pros: "On time."

Cons: "My ears popped and hurt for a long time. Never had this problem on ant flights before"

Pros: "Poor"
Cons: "Agent in Dominican rep counter not very professional"

Pros: "It was ok"

Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Pros: "everything else is good"

Cons: "I like this app very much！"

Pros: "I am glad I was able to turn off the screen."
Cons: "The pressure drop in the cabin as the plane descended was too abrupt and caused acute, continual pain in my sinuses for a solid 20 minutes. (I do not have a cold.) I have not experienced this for 30 years."

Pros: "Medical emergency caused me to cxancel and you folks refused to refund!"

Cons: "Everything was horrible. Delays, lack of communication, attitude of customer service was all horrible."

Pros: "Nothing"
Cons: "Everything"

Pros: "Always great!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything very good"
Cons: "Good"

Cons: "Too hot and stuffy."

Pros: "My first time flying mint! Sooo comfortable."
Cons: "Wish they provided the good bye cookies more than just once."

Pros: "Service was great. The Pilot was hospitable."
Cons: "Legroom"

Cons: "limited choice for snack and very small portion."

Pros: "Everything"
Cons: "No complaints"

Pros: "On the overnight we got eye masks and ear plugs and pleasant lighting. It was very nice. Every one of the staff members were nice and accommodating."

Pros: "Everything"
Cons: "No complaints"

Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."

Cons: "The delays"

Pros: "2 hr delay very rushed boarding"
Cons: "C above"

Cons: "No real food options"

Pros: "Low fares. On time departures and arrivals."
Cons: "Americans today travel with hand luggage and duffels which should be in the hold as ticketed baggage. This practise delays boarding, delays disembarkation, makes the aircraft top heavy in takeoff and landing and creates 'pop open and drop' type accidents. Nothing larger than a purse should be allowed as hand carry."

Pros: "It was fine"
Cons: "It was fine"

Pros: "They refund me the money"
Cons: "I almost lost my international connection, had to pay double to get my destination on time"

Pros: "Efficiency"
Cons: "No free headsets"

Pros: "Ez check in with kiosk"
Cons: "I would like to see an organic food option, even with a fee if necessary. Recommendation, fruit like banana or apple. Certified organic."

Pros: "The service, the way they all dress so professional"
Cons: "Can't think of anything"

Cons: "yes"

Pros: "Everything was perfect!!"

Pros: "My headphones were not working properly because of the jack and they moved me to another seat right away."

Pros: "We arrived 20 minutes ahead of schedule !! Amazibng"

Pros: "Everythin"
Cons: "Nothing"

Pros: "Everything."

Pros: "Crew was good. Seat were comfortable."
Cons: "Don't charge for wifi. It should be free."

Cons: "American Airlines seats DON’T recline far enough. They cram too many rows making it more uncomfortable"

Pros: "The crew was nice and s"
Cons: "The flight was delayed three times and being stuck in this outdated airplane for almost an almost 4 hour delay was not great. The seats are completely uncomfortable"

Pros: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Cons: "Probably adding personal entertainment on each seat would be great."

Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"

Cons: "Horrible service"

Cons: "Inconsistent baggage rules across employees in different parts of the company."

Pros: "The boarding was great. The food and comfort was consistent with the average."
Cons: "The crew (some, not all) could have been friendlier and more accommodating. Entertainment is better with TV’s at each seat for variety."

Pros: "Flight was late, food gave me diarrhea o"
Cons: "Old plane"

Pros: "Nothing"
Cons: "Horrible service, clueless flight attendants, very unprofessional crew."

Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Cons: "Very limited food options."

Pros: "Nice seat. Good food. Good service."

Pros: "No better no worse of expected services."
Cons: "A bigger snack should have been provided."

Cons: "No personal TV, awful airline servicers. They were very rude and seemed distracted."

Pros: "It was good. They did their job adequately."

Cons: "take off late 90 min.. almost lost connection in NY"

Cons: "No longer free entries on board like before"

Pros: "Lo mejor para volar a Miami desde Caracas"

Pros: "TV screen in back rest was nice"
Cons: "See comments above"

Cons: "I asked for water and juice, they just gave me juice"

Cons: "No carbs free meals."

Pros: "Efficient"

Pros: "flight was on time and pilot was good. will and grace on the main screens which was a good choice but why bring back the cabin screens from the 80s??"
Cons: "Scaled back to less than a budget airline at a higher cost threshold. boarding process was disorganized, no screens, additional cost for breathing (pretty much)"

Pros: "New airbus at least"
Cons: "Long boarding time, very long disembarking time. We were told we had to check our bags at the gate when we found there to be enough headroom above us for our bags after."

Cons: "The boarding process."

Pros: "Nothing !"
Cons: "Service was horrible. No leg room. Flight attendants were gossiping loudly behind me. Flight was late to leave and we were stuck at the gate once we landed."

Pros: "Decent seats and space Good entertainment choices"
Cons: "Business-like attendants"

Pros: "Staff great, food good"
Cons: "Seats had no cushioning for bottom. Need to improve"

Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."

Cons: "No screens in each seat."

Pros: "Very good service"

Cons: "3 hours on the run way because of a series of stupid things. Made it to NYC before connection. Would not hold flight. Eventually was let on connection because tires needed to be changed. American Airlines Plane. Very old. Should have been remodeled 10 years ago."

Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."

Cons: "No entertainment options."

Pros: "Excellent"

Pros: "Service and amenities"

Pros: "Allnorn"
Cons: "Nothing"

Pros: "S"

Pros: "Meals and service were very good."

Pros: "Excellent staff"
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Cons: "Didnt like the food or the movie selections"

Cons: "Internet was out. Table was tilted and could not be level for drinks. Out of, or No cover sheet for protection for toiler seat. Result of : Management and Union"

Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."

Pros: "Crew"
Cons: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"

Cons: "My flight got cancelled and then the flight I got rebooked on also got cancelled so I had to spend the night in an airport and miss a day of work."

Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"

Pros: "Individual entertainment. Wowww!"
Cons: "Seat was a bit tiny. Free food snacks were not quite good."

Pros: "The service was super"

Cons: "When I arrived in Kingston after a long day of traveling only ONE of my TWO checked bags arrived that has my clothes swimsuits shoes jewelry and a host of other important items"

Cons: "Everything"

Pros: "Efficient boarding"
Cons: "Delayed 45 minutes. Seat is probably the worst in the industry."

Cons: "Delayed Baggage took 45 min to arrive"

Cons: "Had the AC cranked. Asked for a blanket and the attendant laughed like airplanes never carry those."

Cons: "3 hours delayed"

Pros: "airplane cabin was clean."
Cons: "boarding was late and they didn't even say anything. no apology or anything. It was also hard to hear announcements over the PA system"

Cons: "Seat,s are to small and hard"

Pros: "Complete disaster"
Cons: "Never again"

Pros: "More snack/food options"

Cons: "Chairs don't lay down, no outlets or WiFi."

Pros: "Great deal for what you pay"

Pros: "I would rather spend an extra 30$ and fly american or any other airlines."
Cons: "Pretty much everything especially the customer service"

Pros: "Good"
Cons: "N/A"

Cons: "wished I knew about the fees for both checked and carry-on luggage"

Cons: "Staff was incredibly rude and made my sister wash her face before we got on the plane."

Cons: "After landing, we had to wait an extra 30 minutes to get off the plane because another plane was delayed. After flying for 5+ hours that's the last thing you want."

Cons: "Bathroom on board filthy. No complementary water or snacks provided."

Pros: "Great"

Pros: "The attendants were all very nice and professional"

Cons: "LGA: was overbooked so we had to circle and then wait hours to leave the traffic around the airport"

Cons: "Captains were late and could not turn on A/C Poor food options"

Cons: "Paying $45 each way for a carry on."

Pros: "It was fairly quick"
Cons: "Cant bend back the chairs"

Pros: "Faster"
Cons: "No entertainment for long trip"

Cons: "THEY CHARGED $40 FOR A LUGGAGE AND $45 FOR CARRY ON"

Pros: "Everything, particularly the price."

Pros: "No frills, good service."
Cons: "Everything is an a additional cost"

Pros: "I didn't like anything"
Cons: "I didn't like that the plane had no reclining seat, no t.v. or radio, no complimentary snacks or drinks"

Pros: "Delayed 5 hours then canceled."

Pros: "Faster, good organization"
Cons: "Nothin for entertainment in large trip"

Pros: "I had I pay for my bag at the airport due to me forgetting to online and then was upgraded to the front. Thank you!"
Cons: "Zero"

Pros: "Much better than some of these big name airlines claim to be. Will fly with them again."

Pros: "The price and non stop to Miami."
Cons: "There we no entertainment."

Cons: "La medida del equipaje de mano que en todas las líneas aéreas es libre de cargo en esta aerolinea es mas pequeña y por lo tanto se debe abonar. Me resulto muy costoso. También se debe abonar por la maleta de bodega. No fue conveniente para mi."

Cons: "A snack would've been lovely!"

Pros: "The boarding process"
Cons: "They nickle and dime everything"

Cons: "Nothing"

Cons: "This was the worst trip made by my. First: frontier in miami knew that was a 31 minutes behind and board the plane Two: we waited 41 minutes sitting on the plane for not reazon. Three: they said we going to be in ny in 2 hours and 14 minutes but we take almost3 hours and four: to pick up the lugge they taken more then 20 minutes to be pick....... Worst trip"

Cons: "The fact that u charge for seat selection and baggage and carry on and cargo is ridiculous!"

Cons: "That I had to pay 45 dollars for my carryon!"

Pros: "The passengers."
Cons: "How long it took us to land in Chicago and the fact that we were lied to about the situation. My Brother had landed in Chicago, but the captain was informing us that all were in a hold over O'hare."

Pros: "It was just ok!"
Cons: "you said i have free carry on, then they charge me $40. when i get to the plane i see a lots of people who have carry on that was way bigger then mine. I was in Rage and for that i will not refer my friends nor family member to Use that airline. i feel like you charged me base on my look."

Pros: "$114 from MIA to DEN. Can't beat that!"
Cons: "Boarding by zones, really? "Now boarding zones 1,2,&3"."

Pros: "They ripped me off on the carryon and the staff seemed to have animosity towards me"

Pros: "Everything was excellent"

Pros: "Food"

Pros: "Staff were very friendly"
Cons: "Paying extra for my carrying on bag"

Pros: "They was fun and they made the people laugh"
Cons: "That nothing was free just a hot water that it suppose to be cold"

Pros: "The worst overall airline I have flown, They use to be a great airlind but have gone to the worest I won"t fly them again even with the great times to fly"
Cons: "the times I could fly"

Pros: "Ok"

Pros: "The flight went very smoothly"
Cons: "A glass of water without using a credit card."

Cons: "The flight was packed . CDC guidelines were not followed"

Pros: "I love the big seat it's comfortable"
Cons: "We pay so much money for the big seat ,they could have offered us a drink"

Pros: "yes"

Pros: "I arrived eventually"
Cons: "Really late, mechanical failure"

Pros: "Everythig"
Cons: "The one stars .... had no food or entertainment on flt"

Pros: "Pilots were funny"
Cons: "Chairs were too small"

Cons: "Dirty plane"

Pros: "No problems."

Pros: "Na"
Cons: "Na"

Pros: "Exciting the aircraft"
Cons: "The whole experience is worth the low fare, rather pay a little more that have Spirit haggle you for luggage, fee seating fee, beverage fee and what else. In the end its cheaper getting on to a normal airline with a seat that reclines, something to drink at no charge and no additional fees. You end up saving ZERO with Spirt Air"

Pros: "Everything was great"
Cons: "No comment"

Pros: "Got to Newark late but safe"
Cons: "Everything"

Pros: "Nothing"
Cons: "Spirit sucks"

Pros: "Boared Earlier! Thats Awesome"
Cons: "Nothing it was all well"

Pros: "The staff was nice"
Cons: "Spirit airlines charges to much for bags. The whole experience was awful never again."

Pros: "It was terrible"
Cons: "Everything they were beyond unorganized"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "All"

Cons: "Carryon fee amount was not disclosed sufficiently in advance."

Pros: "cheap ticket"
Cons: "But you'll pay for that cheap ticket at the end"

Pros: "Pilot's politeness"
Cons: "Nothing given the behavior of Denise and her co-attendant."

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "Everything"

Cons: "Delayed."

Pros: "The staff was friendly and even funny at times. Check in processes was very easy."
Cons: "When I got to my seat there were peanuts all over it. Also they cut off the lock from my boyfriend's suitcase which I dont get. It was a TSA approved lock so they just needed to unlock it. They also cut off a lock from a side pocket of my bag. I don't get why. Need to buy new locks now."

Pros: "Overall service"
Cons: "Lack of leg room"

Pros: "Nothing"

Cons: "Wasn't satisfied at all"

Cons: "U didn't like the fact my gate number change and the agent didn't mention ut to me."

Pros: "The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again."

Cons: "luggage max weight is a joke. luggage fee is insulting."

Cons: "Misleading pricing, charging for luggage"

Cons: "No wifi"

Pros: "Nothing"
Cons: "55$ fee for a bag? Terrible"

Cons: "Very uncomfortable seat!"

Pros: "Clean"
Cons: "No tv"

Pros: "Just one staff member."
Cons: "Lack of Integrity and Structure."

Pros: "The plane was very clean and the trip was smooth"
Cons: "I had to pay $50 per luggage"

Pros: "Expensive bags, only 40ib check in. Carry on is extra,"
Cons: "The airliner gives me the impression of being unprofessional, it feels like the company is managed by a bunch of kids."

Cons: "Extra cost for bags and food. No wifi."

Cons: "Delayed Crowded Kids running up and down the aisle Stewardess abrupt"

Cons: "Cost of checked luggage"

Pros: "Nothing"

Pros: "Everyone was very courteous. Boarding was easy and organized. Getting our boarding passes were easy."
Cons: "We had to pay for each piece of luggage. There was no food offered unless you paid for it."

Cons: "no leg room"

Pros: "Absolutely fast and perfect with good pilots"

Pros: "What not"

Pros: "I want my money back, my fight was cancelled the staff was no good.. no help at all! Getting a lawyer!"

Pros: "Wanted to save money with spirit end up paying $100 for luggage came out same price as other more comfortable airlines Never flying again with luggage The seats are extremely uncomfortable The boarding was very fast and friendly staff."