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I was seated in the second to last row in the middle, could not sleep on this flight either

The tray on my daughters seat was damaged and didn’t function properly.

Asked the stewardess to have a blanket and water she had not brought. Service was bad .

Kept well informed of delay and expected departure time. Landed safely

Delay due to awaiting pilot and first officer

Easy to maneuver and get seating assignments.

People in New York not so friendly.

Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.

LaGuardia is terrible. We sat on the ground at the gate for 35 minutes after boarding because (according to captain) the ground control was not allowing plans to move. then there was a 30 minute delay for take off because of the traffic jam. If LaGuardia can't handle the traffic you should direct your clients elsewhere.

After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort.

Flight was delayed two and a half hours.

Crew very professional. Arrived destination early. Comfortable. Always impressed with Spirit.

The staff was friendly

The lack of proper information about Luggage policy end pricing.

We did leave on time

The fact that we arrived 30 mins early and have to wait to get off

Swift flight

Flight wa delayed anchor and half

Spirit website is horrid Had to wake at 4am to finally get my boarding pass

I arrived safely

Crew was not welcoming, seating was very tight, we boarded late and if you cant carry a purse and a carry on because you will be charged $45 online. $55 at the airport or $100 at the gate. Fees for this airline are insane!

Upon checkin at the spirit counter - I was told the flight was delayed by approx. 45 min. called my son and we went for lunch this was all at 12:30 the check in - then we had gotten back early and guess what - the plane was boarding - had I not come back from lunch by 2 pm - I would have missed my flight! Also, I had a carry on bag of 18" and was told I had to check it. AND charged an additional 50. each way. AND I will not even get into the landing at LaGuardia - what a disaster that place is. I hope Elite comes back to Islip... Now, I'm supposed to fly out again on Dec. 15 - and haven't received my confirmation from Spirit as of yet!

The flight was delayed 8 hours

New plane!

Boarded too early!

The staff was great

Seats were way to small for tall people with long legs...........

Seats were made of stone.

Crew on the plane was great.

The crew on the ground were nice, but no one would communicate as to why plane was delayed. Thirty minutes past our departure time and no one had told us anything at that point. A passenger went to ask finally and got an answer, and then had to explain to everyone because the gate crew just sat there reading and playing on phones.

I was pleasantly surprised this time around with Frontier. Last time I flew with them they were late on the way there and the way back. This time they were on time both ways, even though there was a snow storm on the way back. I like getting to pick my seat and my bags showed up so I was happy.

Had to pay $75 because my bag was 7 pounds over the 50 pound limit so that sucked, but it was my fault. On the way back I just reorganized my stuff and avoided the extra fee.

Nothing

The inability of someone to take responsibility of the mistakes made by DIA and Frontier airlines. I will be bringing this to the attention of Corporate regarding this incident, and if need be I will be contacting the media

The cree

Very friendly

Boarding was quick, but rushed.

- plane was extremely hot, no A/C until boarding was complete and on the runway. So about 45 minutes of heat. - no entertainment units - no food, just pretzels and cookies, one drink - seats not comfortable, even with Main Cabin Extra

on time flight, excellent crew

I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment.

The people that worked the airline were very nice. The flight was quick and no turbulence.

I didn’t like that my flight was delayed twice.

more seating space

n/a

Flight was delayed messed up my schedule !!

Service was good.

Flight was delayed. No internet or entertainment on board.

Went on well without delay.

We were in the Economy section and were pleasantly surprised with the leg room and quality of the seats. My husband is over 6ft tall and had plenty of space to stretch out. The crew was very friendly and helpful.

The seats had more legroom on this small 2+2 then the 3+3 we connected from.

No entertainment as we were unable to download the app needed and had no notice before we went to the airport. Because small plane and length of flight only snack items available and our connection was late getting us there and left us no time

On time

Layover in Newark was too long and Newark is not a good airport for layover

Nothing. As the flight never departed due to "weather"

Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not

Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue.

Sat next to a woman with a toddler in her lap, he was understandably unhappy, crying and fidgeting. I couldn’t sleep or watch a movie or listen to music because of it and he was bumping me the whole flight.

Nothing

I dont know because we havent gotten there yet.

Great, friendly, communicative service, as always with jetBlue.

The only good things were that the flight was not delayed and boarding was prompt. We arrived on the early side and the plane didn't crash, so... yay?

Fees for carry-on baggage, which is somehow more expensive than checked baggage. Fees for snacks, fees to choose your own seat, fees for breathing air. Obnoxious. The seats don't have cushion and they also don't recline. This is the first time I have flown Frontier since 2007, and I won't be doing this again ever.

The flight was faster than expected which was very nice. Was a smooth ride for the most part.

Baggage takes way longer than other airlines I've experienced to pick up from claim. Wish their were free snacks available on board.

Pretty much on time

Completely MISLEADING advertized price. You are FORCED to pay another 30-40 dollars EACH way PLUS $50 EACH way for a single carry on if iit needs to go overhead. Checked lugguage also costs. My “200 dollar” ticket ended up costing practically $400! This is what NYers call a “old-school-42nd-Street-hustle.” Then the flight attendants seem dismayed when no one wants to sign up for frequent flier miles. Work on marketing to masochists. They are the only people who would tolerate this abuse.

if you have a hard engagement that you have to make, i hate to say it, but use a bigger airline. These guys are not dependable nyc -> miami. Have had 2 flights cancelled and delayed over 6 hours in the last 6 months. Only one scheduled flight everyday. If you can risk it, fine, but otherwise not worth it.

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

The movies kept my daughter busy.

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why.

Service was good.

Flight was delayed. No internet or entertainment on board.

Nothing- will never fly with this airline again

A greedy airline with no ability to be considerate

Missed flight

Missed flight

more seating space

n/a

We missed our connecting flight any had to spend the night in Washington at our expense.

The smooth ride

Could not cross my legs Not enough room for food and diabetes kit Flight information would not load

Nothing. As the flight never departed due to "weather"

Very comfortable and enjoyable good vibe not to loud

There wasn't anything I didn't like it was my first flight ever and it was good

Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not

Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue.

Sat next to a woman with a toddler in her lap, he was understandably unhappy, crying and fidgeting. I couldn’t sleep or watch a movie or listen to music because of it and he was bumping me the whole flight.

Kept well informed of delay and expected departure time. Landed safely

Delay due to awaiting pilot and first officer

The tray on my daughters seat was damaged and didn’t function properly.