Shangri-La hotels

Shangri-La hotels

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Low Season August
High Season November
  Average price (weekend night): $129

cheapest month to stay

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Best Shangri-La hotels

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Shangri-La Paradise Hotel - Shangri-La - Building
1
9.6 Excellent (1,120 reviews)
House of Waking Sunlight - Shangri-La - Building
2
9.7 Excellent (202 reviews)
Overview Reviews
Visitors to Shangri-La will find that the House of Waking Sunlight is a fantastic accommodation choice. This property is just a short distance away from the Dukezong Old Town. Famous attraction Zaya chieftain Manor is just a short taxi ride away. When guests have some time on their hands they can make use of the onsite facilities. A pickup service can be arranged for guests upon request. If you demand a high level of service, our guests have indicated that this hotel has excellent standards.
9.5 Excellent
Pros: Tracy the receptionist was fantastic, helped us with everything! Her English is excellent. Bellen, the owner is very artistic the guesthouse is wonderful!
Cons: Everything was perfect!
9.5 Excellent
Pros: The guesthouse is very well located, the ancient town center is only 5 minutes away. The staff was extremely friendly and helped us booking different tours in- and outside of Shangri-la. The facilities were all clean and comfortable.
9.3 Excellent
Pros: The house staff are very friendly and helpful. Any request and they will do their best to help you. The location is also pretty good, a more quiet part of town, but note that cars do pass by — the convenience is a positive, but having to beware of cars is a bit annoying, then again it's not busy at night. Definitely the best hotel we've stayed in in China.
9.5 Excellent
Pros: It’s very near to the ancient town and this boutique hotel made us feel at home. Staff were very friendly and warm. They even picked us up from coach station and sent us there on the last day. The owner, Dou Dou, made soaps from natural ingredients as they were less harmful to the earth. The stay in the hotel resonates with the feeling that I drawn from Shangrila - beautiful, pure, peaceful & warm.
Cons: Will be nice if there is a mirror in the room, beside the one in the bath room.
8.8 Excellent
Pros: Warm welcome by Tracy, very charming guest house, room comfy, clean, quiet, location in the old town. Tracy will help you out with anything
Cons: Bathroom/toilet are only separated by a curtain from the room Cats can be a bit noisy at night
10.0 Excellent
Pros: The owner was very friendly and helpful to the guests and the facilities are clean and well prepared. I will be very happy to get another chance staying in the future. I highly recommend you guys to this place when you visit Shangri-La.
10.0 Excellent
Pros: There is absolutely nothing to complain. Everything was great and we had a lovely time in Shangrila. We really miss the kitties there.
Cons: Breakfast (western style) was not the best but I don't think they can do better given the availability of ingredients. Could be made with less oil though.
9.3 Excellent
Pros: Like indicated in the other comments: Yes the place is very nice Yes the owner is great (thanks for the upgrade) Yes the place is very relaxing No hesitation about this hostel Ps:you can ask to organize a day trip hiking in the mountain (intermediate level) !
9.3 Excellent
Pros: The staffs were really friendly and helpful. I didn’t know how could I manage my trip plan without their supports. Beds were really comfortable. After a long day outside I enjoyed spending nighttime with nice local tea and making new friends in their living area.
Cons: The Only one little thing that bothered me was a bathroom curtain instead of bathroom door.
10.0 Excellent
Pros: The staff is really friendly they both can speak english and also help you to arrange your trip, the room was clean, nice and comfy! Love it! And for Thais she also can speak a little bit of Thais as well :)
Shangri-La Lamtin Youth Hostel - Shangri-La
3
9.7 Excellent (120 reviews)
Overview
Renovated in 2016, the Shangri-La Lamtin Hostel is a great choice for accommodation in Shangri-La. Free in-room Wi-Fi and convenient access to the Dukezong Old Town make this hotel a fantastic choice. For guests wanting to check out some of the area's tourist destinations, Zaya chieftain Manor is approximately 3km away by car. This hotel makes a great place to kick back and relax after a long day of sightseeing. For guests' convenience, airport pickup can be arranged. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling alone. The Shangri-La Lamtin Hostel is one of the top accommodation choices in Shangri-La.
Namcha Bhawa Inn - Shangri-La - Building
4
9.8 Excellent (76 reviews)
Overview Reviews
With a stay at Namcha Bhawa Inn in Shangri-La, you'll be within a 15-minute walk of Guishan Park and Diqing Museum. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
9.5 Excellent
Pros: Rooms are spacious. Owner is very nice.
Cons: --
10.0 Excellent
Pros: Friendly and helpful staff, great location in the old town of Shangri-La. Large and very clean room.
Cons: The property has a driver for pick up whom we booked to drive us around. He drives very fast which sometimes bit shocking to us.
9.5 Excellent
Pros: The lady at reception was extremely hospitable, offering us tea as we arrived. She was also able to give us lots of helpful tips about sightseeing in Shangri-La and about how to arrange transport back to Lijiang. The room itself was very excellent, very comfortable bed, very clean bathroom. The icing on top were all the amenities like the toiletries and bathrobes.
Cons: One of the bathrobes had an unfortunate stain on it, though it had clearly been thoroughly washed and was nothing more than discoloration.
9.5 Excellent
Pros: homemade, it was good!
Cons: N/A
10.0 Excellent
Pros: This is a hidden gem!!! Location is great, price is low and room was excellent. There are many places nearby to rent ebikes and explore. Andrew from Thin Air Adventures will pick you up from the property to experience the local Tibetan culture. The staff were extremely welcoming here, as if inviting you into their home. The hostess offered helpful advice, as well as ginger tea and local wine. She even paid for our taxi to the bus depot as we left! We will definitely be back here when we visit Shangri-La again.
Cons: Nothing.
10.0 Excellent
Pros: Very nice welcome from the ladies. Nice rooms, clean and comfortable. We had a great stay.
10.0 Excellent
Pros: The host provided all the information we needed. She also helped us with the booking of a day trip to Balagezong grand canyon. She also upgraded our room to a bigger room. The room is spacious, clean and warm. We had a very comfortable stay at this hotel. Thank you, Choetso.
9.5 Excellent
Pros: Great help from guesthouse owners, who went out of their way to make the stay and trips around the region good
10.0 Excellent
Pros: Very friendly personal and comfortable accommodation
8.8 Excellent
Pros: 1. Great location , few minutes walk into the Old Town. 2. The heating to warm up the room, the bathroom and the electric blanket. 3. Room is spacious with a small seating area. 4. The couple who operates the Inn speaks good English and is very warm and helpful in catering to all our needs , like cooking the Breakfast the way we like it. 5. The laundry service is very affordable. 6. The bathroom is small but everything you need is there . 7. Very clean. 8. Great value. 9. In spite of the two small minuses below, I will highly recommend this Inn.
Cons: 1. It will be perfect if a small curb is installed in the shower cubicle so water do not run to the whole bathroom, if you are not careful. 2. A mirror in the room will be an added plus, especially for couple occupants.
Songtsam Linka Shangri-la - Shangri-La - Bedroom
5
9.5 Excellent (858 reviews)
Overview Reviews
Located in Shangri-La, Songtsam Linka Shangri-la is within a 15-minute drive of Ganden Sumtseling Monastery and SongZan LinSi ZangBao ZhanLanGuan. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
9.3 Excellent
Pros: Absolutely stunning room. It was under advertised - actually a huge apartment with two separate bedrooms, living room, kitchen, bathroom & two toilets. The best view of any hotel we have ever stayed in overlooking the monastery. Excellent breakfast. Very comfortable bed. Superior bathroom & bath products. Beautiful Tibetan wooden style. We loved it! Good Western food served. Ginger tea & fruit in our room each day & water supplies. Staff were friendly & helpful. Best hotel in ShangriLa.
Cons: Radiator on/off switch was hard to find behind wooden trellis, which unfortunately fell & badly injured my leg on the last day. Everything else was perfect!
10.0 Excellent
Pros: I highly recommend Songtsam Linka for those wanting to splurge a little on their next trip to Shangri-La. The staff is friendly and the facilities are impeccable. The hotel is located within a 5-10 minute walk of the local Songzanlin monastery, and a quick 20 minute drive to Old Town. Staff can recommend other things to do in the area, and hotel offers several amenities like a spa and an upstairs library/lounge. The food was also great, with lots of selection for both Chinese and Western food.
10.0 Excellent
Pros: It is definitely good idea to upgrade the room to junior suite. Fireplace, copper bathtub and scenic view over the monastery are worth it!
Cons: Food was great, but a bit expensive...
9.3 Excellent
Pros: Fantastic view of the monastery from our room., which was very comfortable and had a lovely Tibetan feel. The Tibetan restaurant had delicious food, especially the dumplings.
Cons: The service in the western restaurant could do with improving but the food was good.
9.5 Excellent
Pros: Great Songtsam hotel with well trained staff.
Cons: A bit complicated to change bookings among their several Songtsam hotels when you did the original reservation on booking.com . Lost a few bucks in the process, but it was our decision to change the original plan. Location is a bit far from the Shangri-La downtown, but surely convenient to visit the monastery.
9.3 Excellent
Pros: Great friendly staff. Very helpful and accomodating. Great resaurant, great location. Rooms are neat, large, clean and well furnished. It has great views of the monastery. It sits in a rustic setting surrounded by fields but with views of the monastery and mountains.
10.0 Excellent
Pros: Located near Songtzam monastery, a bit isolated from the town, one can really enjoy the landscape, the typical Tibetan houses in the hotel, and the warm and efficient staff and service. The shops and spa available in the hotel are also great value for money. The restaurants offer really savoury Tibetan cuisine and western menu also.
Kersang's Relay Station - Shangri-La - Building
7
9.5 Excellent (280 reviews)
Overview Reviews
The Kersang's Relay Station is a great choice for guests looking for accommodation in Shangri-La, having been recently renovated in 2017. Just a short distance from Dukezong Old Town (400m), and featuring Free Wi-Fi in designated areas, this hotel presents a great option. Zaya chieftain Manor is approximately 3km away by car. In their spare time, guests can explore the hotel's surroundings. Airport pickup can be arranged by the hotel upon request. According to our trusted guests, the facilities at this hotel are first-rate.
10.0 Excellent
Pros: Brilliant staff and a really great place. ..I would recommend the family rooms
10.0 Excellent
Pros: The inn was beautiful and located at a great (and quiet) spot to visit the whole ancient town as well as a convenient launch point to take buses and taxis. My room was clean, comfy and staff were so helpful during my stay.
9.5 Excellent
Pros: Location is great, cozy old place which looks awesome. Good views from the upper deck, nice little bar, great breakfast!
9.3 Excellent
Pros: Good view to Moon Square
Cons: Pillows should have been softer and smaller
10.0 Excellent
Pros: Hotel wooden structure is beautiful and well decorated in Tibetan style, perfectly located in the old City. The staff is great,they speak good English and all of them are very kind and helpful. Nice choice of beers (the owner is Belgian, but no Chimay bleu?! Lol ) and french wines. Coffee is good. We'll come back hopefully one day. Cheers
Cons: The room was tiny but nice, not very good isolated from noise. I guess in winter can be cold due to the wooden door can't be sealed up and it opens directly on the court
10.0 Excellent
Pros: the interior design is attractive, it’s inside the old town, and the host are very kind, he pick us up from the main gate of the old town eventhough we arrived super late.
Cons: we run out hot water on the last day, but I think that because we turned on the heater the night before.
10.0 Excellent
Pros: The staffs were AMAZINGGGGG! We have some problem and have to check in at 2am but the hotel’s owner still find us to help with our luggage. The atmostphere is wonderful, so many beautiful corner to take photo. One more time: the staffs are âmzingggggggg and they can speak English well too . Gonna come back this place and recommend to our friend.
Cons: Nothing , more than expected 100 times
10.0 Excellent
Pros: The biggest plus is the wonderful staff lead by Xiaofeng and great location in the old town. Breakfast is delicious and plentiful. Great memories, great stay!
10.0 Excellent
Pros: Room with an extraordinary view. Staff was helpful and very friedly.
Cons: The american breakfast
10.0 Excellent
Pros: Everything was great : breakfast, room, bathroom, location. Very nice welcoming. Staff was flexible. Would totally recommend.
Overview Reviews
Located in Shangri-La, Arro Khampa by Zinc Journey Shangri-La is within a 5-minute drive of Diqing Museum and Guishan Park. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
10.0 Excellent
Pros: Stayed in countless of hotels be it for work or leisure and none had left me a deeper impression than Arro Khampa hotel. Since the beginning of my holiday, I had been staying in "traditional" hotels so what make this stand out as compare with the others? Location is super. Right in the old town, plentiful shops and restaurants nearby but very "local", not as commercialize. Building is restored from traditional house which has the antique feel with modern facilities. What touches my heart most is the hospitality from not only one staff but the whole team. One can feel the customer service provided is from the bottom of their hearts - serving their guest wholeheartedly. Willing to go the extra miles to ensure their guests stay is comfortable. And many many more... And oh ... I must not forget to mention about the inhouse pet - 馒头。A cute handsome doggy who is friendly to everyone. Even my mum who is afraid of dogs ❤ him.
Cons: nothing
10.0 Excellent
Pros: Delightful staff who helped us out when our flight was delayed by the typhoon in Guangzhou.
Cons: Ideally the restaurant menu would have had clearer descriptions so we would be more confident in ordering. The food was however fresh & delicious.
10.0 Excellent
Pros: Friendly staff always ready to assist us. They offered to drive us to both the bus station & the airport & when we asked about a restaurant one of the staff came with us to show us the way.
9.5 Excellent
Pros: Style, nice breakfast, very helpful staff, lovely atmosphere
Cons: Hard to find - instructions would have been helpful, even for the taxi driver
10.0 Excellent
Pros: I have visited Shangri-la many times, but this was my first time at Arro Khampa. I know that I will always stay here for future visits because it was amazing. From the moment you arrive you are greeted with a traditional Tibetan welcome. Every need is met from the carrying of your bags, to being served tea while you check-in. The manager named Tsomo not only spoke perfect English, but personally that everything we needed was taken care of. The room was beautiful and the staff had gone to great effort to make our stay special. My wife and I were celebrating 36 years married, and the staff had spread rose petals throughout our room to recognize our celebration. The food was outstanding, both the breakfast and all other meals. The location is perfect in the middle of the Ancient Old Town with magnificent views of the nearby temples. Shopping is right outside the door, or you can shop within the hotel which offers locally hand-made crafts. EVERYTHING about our stay was amazing, and recommend this special hotel to anyone looking to create lifelong memories during their visit to Shangri-la!
10.0 Excellent
Pros: Very helpful English speaking staff. Great atmosphere. Beautiful architecture .
8.8 Excellent
Pros: Friendly and helpful staff (even though we communicate via Google translate); Very nice Tibetan Decoration. Great welcome with hot ginger tea; Free and well-arranged pick up and drop-off service. Shopping at the lobby is great too. Bonus: floor heating is excellent.
Cons: I wish breakfast choice were better
9.3 Excellent
Pros: Floor heating was excellent. The staff were very welcoming and warm.
Cons: Difficult to tell which part of old town it is in, so had to walk around a bit - but partly down to our inability to figure out the access points. Very hard to fault otherwise.
10.0 Excellent
Pros: Everything about this hotel and trip was wonderful! The Arro Khampa staff were helpful and welcomed us in, practically as family. The location was perfect (right in the heart of Old Town), and even the hotel restaurant was top-notch. Shangri-La felt very safe, there was much to do in town and on side trips, and we heartily recommend visiting!
Blossom Hill Inn Shangri-La - Shangri-La
9
9.6 Excellent (116 reviews)
Overview
With a stay at Blossom Hill Inn Shangri-la in Shangri-La, you'll be within a 5-minute walk of Guishan Park and Diqing Museum. Featured amenities include a 24-hour front desk and luggage storage.
Kevin's Trekker Inn - Shangri-La - Building
10
9.5 Excellent (158 reviews)
Overview Reviews
The Kevin's trekker inn is an ideal choice for travelers who want to take in the sights and sounds of Shangri-La. With Free in-room Wi-Fi and easy access to the Dukezong Old Town, this hotel makes a convenient choice. For guests wanting to check out some of the area's tourist destinations, Zaya chieftain Manor is approximately 4km away by car. In their spare time, guests can explore the hotel's surroundings. For guests' convenience, airport pickup can be arranged. When it comes to Shangri-La hotels, the Kevin's trekker inn is highly regarded for its excellent facilities.
9.3 Excellent
Pros: The Manager Mary speaks English. She is very helpful and gives a lot of information about the Region, the people, the good Restaurants , the sightseeing places and the transport to there. She writes places to go for better communication with the locals also in Chinese on a paper. The room has no heater, but a electrical heated Bed. The room and bathroom is very clean and contains all necessary
Cons: The bed is quite hard. A place for drying cloth by rainy weather is missing.
10.0 Excellent
Pros: We had an amazing stay in Shangri-La thanks to Mary, our host! She was very kind and helpful, and gave us plenty of good tips. We felt at home! The room was very comfortable and had a beautiful view on the garden. The area was quiet and near the North gate (entrance to the old town). We will miss Shangri-La and its people, thanks again Mary!
10.0 Excellent
Pros: I love this place. It’s so clean and convenient to get to Old Town. Mary and her husband are so nice and accommodating. They went above and beyond to make my stay more comfortable and enjoyable. Definitely recommending this place to everyone.
Cons: Nothing.
10.0 Excellent
Pros: The host are incredible, kind and helpful and do all they can to help. I arrived with a broken ankle. Don't know what I would have done without them.
10.0 Excellent
Pros: I love everything . The accommodation is very good, the owners are very helpful and able to communicate well in English, very comfortable The accommodation is a short walk to the old town.
9.5 Excellent
Pros: Clean , Owner can speak english , nice location near road
Cons: The way to hotel is too slope
9.5 Excellent
Pros: Quiet location minutes away from the crowded touristic area. Walking distance from the local bus station. Clean room, hot shower, all we needed after an exhausting day in the city. What we liked most was Mary, the hostess, who helped us to get the maximum out of the three days we spent in town.
10.0 Excellent
Pros: The innkeeper, Mary, is very hospitable and can be depended on to make one's stay in Shangri-La hassle-free. She can also recommend good drivers for day trips. Mary got a jug of hot water ready for me on all three nights I stayed there. A much appreciated gesture.
Cons: The food was a little pricey but delicious. In fact, there is really nothing to complain about. I booked this place for its great reviews and wasn't disappointed at all.
9.5 Excellent
Pros: In china a helpful guest owner is a great gift. She was the nicest and most helpfull from all our guesthouses in china
10.0 Excellent
Pros: Stuff at this Inn is amazing, helpful, dedicated to show their love for Shangrila, speaks English so you dont have to speak any Chinese. Location is fabulous, a few minutes walk from the old town, also connected to the transportation to main sightseeing places in Shangrila.
Cons: There wasn't anything! :)
Wuyue Scenic Area Hotel - Shangri-La - Building
11
9.4 Excellent (355 reviews)
Overview
Located in Shangri-La, Wuyue Scenic Area Hotel is within a 5-minute drive of Diqing Museum and Guishan Park. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided at no charge.
Overview Reviews
Located in Shangri-La, Songtsam Shangri-La Lvgu Lodge is within a 15-minute drive of Ganden Sumtseling Monastery and SongZan LinSi ZangBao ZhanLanGuan. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
10.0 Excellent
Pros: Everything was great! From welcoming, staff, food, rooms, cleanliness, the area around, everything was perfect. The staff were soo friendly and helped us organize everything, we had a meditation class and the tickets to the momastery are complimentary. We highly recommend this place.
10.0 Excellent
Pros: The bedroom was very spacious, with great comfortable bed, clean bathroom with a separate toilet. My mom and I loved the ginger tea served upon arrival and requested for and provided with an additional ginger teapot in the room. There is a nice library, beautiful dining room and a gallery with beautiful carpets and other items for sale. Great buffet breakfast selection to include special items on the menu. The staff are so welcoming, caring and very helpful. They make you feel so welcome as if you were the guests in their home. Wonderful stay and will highly recommend.
Cons: None. It's a small boutique hotel.
10.0 Excellent
Pros: Best of everything, beyond expectation
10.0 Excellent
Pros: Everything in the hotel is done with a great taste! The staff paid attention to smallest details. Its hard to get such an exceptional stay in today's time! I am touched with the humbleness and beauty of place and its people. I wish everybody there love and happiness.
10.0 Excellent
Pros: A really nice hotel near the big monastery Songzanlin (A gorgeous unique Buddhist complex-a must see in a lifetime). It means you are in a beautiful place but a bit away from Shangri La old town. We had a car and driver with us so it was no problem. Just be aware of it. The hotel itself is perfect, full of character and charm, beautiful decor and we loved it. The staff doesn't speak English but with our translation application we managed well. Everybody was so nice and the hotel is lovely.
9.5 Excellent
Pros: The location is fantastic, right next to the Songzanlin Monastery. The linen and beds are amazing and the rooms are very atmospheric. The restaurant has a great selection of authentic local foods such as yak hot pot. The staff were absolutely fantastic - shortly after arriving I began to suffer altitude sickness, as I made the mistake of flying directly there to Diqing Airport rather than going by road from Lijiang and acclimatising, and the staff hooked me up to their in-house oxygen tank a few times and were very doting. I checked in after 9pm, when the restaurant was supposed to close, and the staff kept it open for a whole hour, to 10pm, just for me, so I could eat - thank you so much team!
Cons: The shower in my room (number 405) was not good at all - the water temperature and pressure kept fluctuating, going from scalding hot to freezing cold. I don’t know if this is because my room was on the top floor? There are no elevators in the property, which meant i faced four flights of stairs to get to the top floor. This would not ordinarily be a problem as I am youngish but as soon as I arrived I suffered bad altitude sickness and could not exert myself (obviously that wasn’t the hotel’s fault!).
10.0 Excellent
Pros: Fantastic service and great facility
9.3 Excellent
Pros: Very friendly and welcoming English speaking staff. Traditional Tibetian house, beautyfully furnished. Very welcoming atmosphere. Large, comfortable, clean rooms. Excellent breakfast with tibetan, chinese and western items. Tea and nibbles all day in the library. The hotel is three minutes walk from the monastery and the entrance is included. Airport transfers also included.
Cons: Nothing
Blossom Dynasty Inn - Shangri-La - Building
13
9.6 Excellent (60 reviews)
Overview Reviews
With a stay at Blossom Dynasty Inn in Shangri-La, you'll be within a 10-minute walk of Guishan Park and Diqing Museum. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shangri-La? This bed & breakfast has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
10.0 Excellent
Pros: The owners of the hotel are extremely helpful and friendly. They could arrange for you special unique visits and trips to exotic places in Shangri-La, a different kind of experience and exposure. They won the Most Beautiful Inn award within the ancient city last year. The rooms are clean, warm with heater and comfort air quality with humidifier. There is a tea corner with a pot of heated red dates water that you could enjoy at all times that made that you felt home. The hotel amenities are of 5 star standards!
Cons: Not much varieties for breakfast, we still got all the basic standard Chinese and Western style breakfast eg congee, toast and butter/ jam, hard boiled egg, fried vegetables etc. ; may be due to non peak season.
9.5 Excellent
Pros: Very nice hotel near the city centre. My stay there was great: rooms are big, clean and modern and the bed was very comfortable. Staff speaks a little bit of English and they were extremely helpful during all my stay. Found the breakfast too good every day! Definitely would come back if I'm in Shangri-La,
9.5 Excellent
Pros: Clean facility. Friendly staff who go extra mile in helping guests. Highly recommend.
Cons: None.
9.5 Excellent
Pros: Very personalized and friendly service but you need to speak Chinese. Great location in old town.
Cons: Room lighting was a little too dark and no toilet door, just heavy curtains.
10.0 Excellent
Pros: Perfect
9.3 Excellent
Pros: Comfortable and clean room with nice furnishing, comfortable environment for a vacation. Owner was extremely helpful in providing tips for travelling and friendly in chatting. Delicious breakfast provided, overslept one morning and the staff prepared breakfast for me still. Great service overall.
Cons: Driver abit pushy about me taking up his trips to tourist attractions.
10.0 Excellent
Pros: We had an amazing stay at Dynasty Blossom Inn. The host (Amy) was super nice, spoke good English and provided transportation from and to the bus station. The room was spacious and clean. The location is great, in the heart of the city. They also got a cake for my partner's birthday and decorated the room with balloons, a very sweet gesture.
10.0 Excellent
Pros: Free shuttle provided
9.3 Excellent
Pros: Breakfast spread was simple but good for a boutique hotel. Of course one cannot expect a spread like 5 star hotels. Breakfast had soya bean milk options, with porridge and stir fried vegetables, eggs, mushrooms on some days. They do provide bread if guests require continental style toasts. Mr Li is very responsible with soft spoken personality. He makes sure guests are settled in and do not suffer altitude sickness before retiring to bed. Rooms are comfy with slippers, bath robes, clean big towels, full size bottle toiletries. Though a bit crammed, it was nicely decorated and clean comfortable stay / Location in historic centre, and walkable to the temple with mega sized bell drum. Eateries around for a nice hot and inexpensive meal.
Cons: The driver assigned by the hotel was fine at first, but wanted to charge higher than pre-agreed terms on the last day. Thankfully Mr Li got involved and insisted the drivers honour what was agreed prior.
9.5 Excellent
Pros: The staff is friendly
Cons: Breakfast can be more variety
Shangri-La Karesansui Hotel - Shangri-La - Building
14
9.3 Excellent (242 reviews)
Overview Reviews
When you stay at Shangri-la Karesansui Hotel in Shangri-La, you'll be in the historical district, within a 10-minute walk of Guishan Park and Diqing Museum. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
10.0 Excellent
Pros: The manager or owner went out of his way to help us find a place for my daughter to get her ear pierced! He was so nice about it and carted us all around to help her.
Cons: Very little privacy for the bathroom.
8.3 Excellent
Pros: Unique& staffs friendly & very helpful.
Cons: Some architecture design are unusual & not cater to people with mobility problem.
6.8 Good
Pros: staff is friendly
Cons: the room is over-design...the big rock is the room is bid dangerous
9.3 Excellent
Pros: The hotel is in a fantastic location on the outskirts of the old town and Guishan Park is only a few minutes away. The staff were so helpful and friendly and worked really hard. Room design was definitely love/hate, looks fantastic and feels lovely and fresh but hopping from stone to stone is less fun in the middle of the night...
Cons: Like most Chinese hotels the toilet isn’t separated from the rest of the room and this one felt particularly open. Just something to note if you like privacy from your partner.
10.0 Excellent
Pros: It located inside the Dukezong Old Town which is very convenient for us. The room is very stylish and artistic. The staff were very nice. They kindly introduce us with good food in the old town and also served us dessert at night. It was a very comfortable night staying there.
8.8 Excellent
Pros: Great prime location at the heart of dukezong ancient town. Staff was pleasant and friendly. Breakfast was amazing and place was decently furnished.
Cons: Poor attention to the small details which I expect for paying a rate similar or higher than a hotel. Decor made it hard to walk around, height of the steps were uneven, a lot of the furnishing was broken, tiles were depressed, cobwebs in corners, broken plug etc.
8.8 Excellent
Pros: The property has very nice interior desain. thanks god we didnt get the room a second floor. The room desain is minimalist and modern. very unique and thats what the hotel fully booked everytime. The bed is very comfortable i only have problem with shower area where my water didnt go down properly as i showered. despitae that they have good amenities. The hairdryer panasonic ion. different room has different concept. when its raining u might have problem unless u use umbrella (open area) between rooms and the path are stone. I love their breakfast.. porridge and fried egg and tibetian bread, tea coffee or milk. The breakfast area is like a japanese bar. sit down in a row and opposite another row. can make conversation with fellow traveller. We enjoy the stay and hospitality despite the few downside. Thank you for a great stay
Cons: i dont like the road into the old town. basically the road is shared with visitors who are using the accomodation in old town and car cant park nearby. Just make sure when old your lugage ready then u get the driver to pick u up. There are many steps in the hotel so if u carry big lugage and have back problem, have to ask hotel staff to help u.
7.5 Good
Pros: The lady managing the hotel was very very helpful and really friendly. We felt right at home and she was helpful with everything we could ask for. The rooms were nice except we didnt like the open toilet inside the rooms concept so much.
Cons: Not elderly friendly at all and lot of steps and stones etc.
9.5 Excellent
Pros: Nice, clean and comfortable room. Modern and very appealing to young and the young-at-heart. Not suitable for elderly and individuals with physical challenges.
Cons: Breakfast was a let-down.
Shangri-La Resort, Shangri-La - Shangri-La - Building
15
9.2 Excellent (2,073 reviews)
Overview Reviews
Located in Shangri-La, Shangri-La Resort, Shangri-La is within a 5-minute drive of Diqing Museum and Guishan Park. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shangri-La? This hotel has 20667 square feet (1920 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
6.3 Good
Pros: Breakfast was ok but I expected more.
Cons: Breakfast close on time so don't be late. My flight was late at 5pm when I ask for a later check out time the answer is a straight NO. Don't feel the hospitality we had in other hotel I stayed in China. Hotel only accept payment to them, even although we already pay online we still have to pay again and wait for refund from booking.com.
10.0 Excellent
Pros: Excellent location (walking distance to the old town) Beautiful decoration (great combination of modern & local design).
Cons: English skills of the staff not always on a high level. Check-in kind of lengthy.
9.5 Excellent
Pros: Room was comfortable
Cons: The toilet was too dim.
10.0 Excellent
Pros: Very comfortable bed and great view over the mountains
Cons: Nothing
10.0 Excellent
Pros: From the moment we stepped into the hotel, the familiar “Shangri-La” smell was reassuring and comforting. Hotel staff was helpful and the room condition and amenities lived up to the usual Shangri-La standard around the region.
Cons: They had a huge conference going on at the time of our stay and their allocated ALL staff resources to that conference, leaving little support to other guests. There were just 3 junior staff to service the entire lobby area, lobby bar and coffee shop. All other F&B outlets were closed to regular hotel guests. F&B quality was below standard.
9.5 Excellent
Pros: We moved from another hotel to here because the previous one didn't provide us heater.And we got many help from"Becky". We can't speak Chinese and other staffs didn't understand English except Becky.Becky help us many things as much as she can including food ordering and tour program.She has very good service mind.
10.0 Excellent
Pros: The interior design is so Zen. The room overlooking ths city.
Cons: For an international brand hotel. The staff need to be able to speak English. Only a few who can. Even so, despite language barrier the hospitality is great nevertheless.
9.5 Excellent
Pros: Nice breakfast with quite a few local food choices, the room is beautifully designed and comfortable.
Cons: There was sometimes an odd smell in the bathroom
9.3 Excellent
Pros: room is lovely
Cons: breakfast is not so good, very few options and staff at breakfast not professional, service can be improved at breakfast.
Hilton Garden Inn Shangri-La - Shangri-La - Building
16
9.2 Excellent (1,174 reviews)
Overview Reviews
Hilton Garden Inn Shangri-La welcomes you to the heart of the city. Explore the Tibetan-style architecture of our Shangri-La hotel and enjoy picturesque views and modern amenities in a convenient location only 15 minutes from Shangri-La Airport. We are within walking distance to Tian Shun Times Square and just five minutes from the Shangri-La Bus Station, giving you easy access to explore the city and area attractions. Join us for breakfast, lunch and dinner at our award-winning restaurant and enjoy a unique dining experience and the freshest Western, Asian and local cuisine. We also offer room service every night, and the Pavilion Pantry® is always open for drinks, instant meals and travel essentials. Our Shangri-La hotel also has a fitness center and business center, both open 24 hours to suit your schedule. Plan a meeting, conference or wedding in our 2,128 sq. ft. of event space.
8.0 Excellent
Pros: Very clean room. Good location. Some of front desk staff can speak English. The bus stop is right in front of the hotel.
Cons: Too little choice for restaurant. We order room service one time and took almost an hour of waiting. We tried hotpot buffet and ordered chicken soup as my partner don’t eat beef, still they served us beef soup. Non of the staff at the restaurant speak English, every time you want to order something the waitress will have to call someone from front desk to translate for you.
6.8 Good
Pros: The hotel counter staffs are very helpful. The hotel provided a complimentary pick up service from airport. Since I was a sliver member, I got an upgrade to nice size room. Like the location as it is near to most sightseeing locations.
Cons: I had expected the tour counter in the hotel will be a good choice since it is recommended by the hotel. If you expect professionalism like basic do's and don't, you may be disappointed but perhaps i had an inexperience driver. Examples like going up to 4500 above sea level, you need to wear what, if not feeling well don't push and worst I had paid RMB 45 for 2 canister (it is about RMB 20) and returned one bottle of oxygen canister which is not included plus no refund. I would recommend that you get around sightseeing locations via taxi within Shangari-La area and do not cost RMB 500 which could get you 50 trips easily (average RMB 6 to RMB 10) .
10.0 Excellent
Pros: Stuff is amazing! They are truly kind, helpful and dedicated. They helped us with organising sightseeing. Food we ordered for lunch was really tasty. Location of the hotel is good, short drive from the airport and walking distance from the bus station. Comfortable rooms, soft beds. Overall, great experience!
6.8 Good
Pros: Room was very comfortable and nice. Location was perfect for the bus station and to get taxis to old town.
Cons: The plates at breakfast were still wet from being washed when made available, and one morning no plates or cups were even available at breakfast.
7.5 Good
Pros: The location is good, the hotel room is clean
Cons: Did the hotel allow someone who smoke inside the hotel ? When I check in there’s a group whos checking in too and they smoke inside the hotel in the lobby. Ive told your staff in the receptionist but they dont even care.
8.0 Excellent
Pros: -The room are clean all facilities is completed -Receptionist can speak English -The area peaceful, suitable for family, there's a hand holder in toilet which is friendly to old people who may not convenience to sit down and get up. - Got bus station in front of hotel, it's convenience to go Songzanlin Monastery, next door also got minimart / pharmacy and bank convenience within walking distance. -The hotpot buffet at hotel is worth the price, even cheaper than some shop in old town, good quality of meat.
Cons: -The location was not suitable with solo or backpack traveler, on the day we visit most customers are tour group and the receptionist also prioritize local people and group tour. - One of highlight in Shangrila is old town, the hotel located quite far from old town and even you can take bus, but there's limited time for bus to come back at night time. -The room size is big, thus the heater was not able to cover all area in the room.
9.5 Excellent
Pros: The English-speaking ladies at reception were very helpful, friendly & outstanding especially Ms Alena Ci. She managed to solve/answer any problem/query I had. Impressed with the level of customer care shown.
5.8 Okay
Pros: 1. Air conditioning (heater) in the guest room 2. The location, near from the bus terminal 3. Free condoms in the guest room (but useless for alone traveler like me) 4. Shower (hot water stably available)
Cons: 1. The window in my room was broken, cant be fully closed. 2. The front staff can't speak English and my request that I'd like a room with bathtub if available was totally ignored without any mention. 3. There's only 1 choice for dinner : 吃到飽的火鍋 168RMB, it's too expensive!) 4. Smoking is accepted in anywhere. I realized that this hotel is really suitable for local Chinese smokers. 5. The 5th floor I stayed always smelled bad. It was the smell like a public toilet. 6. No tour desk. (or any service for picking a taxi etc.)
7.5 Good
Pros: The room was adequate, new
Cons: Nice view of Monastery
Home Away From Home - Shangri-La - Bedroom
17
9.2 Excellent (346 reviews)
Overview Reviews
With a stay at Home Away From Home in Shangri-La, you'll be within a 15-minute walk of Diqing Museum and Guishan Park. Featured amenities include luggage storage and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
10.0 Excellent
Pros: The staffs are really helpful.
8.0 Excellent
Pros: Lovely and very helpful staff. Prime location. Very good price. Clean rooms. Hot pot restaurant on site.
Cons: Our room had no outside window. Combined with the altitude it wasn't very comfortable. This being said, they offered us a better room the day after. The beds are very hard.
9.5 Excellent
Pros: Staff are very nice and helpful
9.3 Excellent
Pros: the staff is very friendly,especially xiao Huang
9.3 Excellent
Pros: We love the funny driver, the friendly staffs they have . They are really nice and helful. The decoration here is very warm and thoughtful with every single details. They have plentiful of tips about what to do in Shangrila and also have local tour. It helps us alot as we couldn't speak chinese. A big BONUS is they speak English very well. They have a really cute golden retriever and a puffy cat.
Cons: Maybe some of the curtain in the toilet is quite old and have a bit mold there.
8.3 Excellent
Pros: The staff are very friendly and supportive. They take care all of their clients in a way that make people feel like home. They helped us to find the bus station to songazlin monastery and ordered the bus ticket back to Lijiang. They showed us the best of their Shangrila and gave us guideline to discover this city and other scenic spots. The location is very good, only 20m walking to the gate of Ancient town, and you can see the big Budha temple in 3 mins, the main square of Ancient town in 5 minutes. There are a lot of supermarket, restaurant, convenient store around with acceptable price (same like local people) around. The hotel also has its own restaurant and their hotpot is very good.
Cons: I personally don't like the structure of the room because there is no wall/door to separate the bathroom/toilet and bedroom. It is ok if you are solo Traveller but not convenient if you have 2 people. The smell and moisture when one people in bathroom impact to others sleep.
10.0 Excellent
Pros: The staff went above and beyond! Not only was the room beautiful but Emily was so helpful with tips about Shangrila and anything we needed assistance with. It was easy to coordinate, especially with the English capabilities of the staff, and would definitely stay again!
10.0 Excellent
Pros: Location. old town is nearby, only 10 minutes walk. pharmacy just opposite the guests house. eating place plenty. downstairs provide western breakfast and coffee.
10.0 Excellent
Pros: Great location at east gate of ancient town. Close to many shops. Staff were warm and chatty. Boss was v kind, helpful and goes out of his way to ensure we got to airport on time for departure. He brought us on an eye opening tour of the Napa Lake. Amazing and beautiful!!
Cons: Nothing
10.0 Excellent
Pros: An exceptional stay in Shangri-La. The room was spacious and clean, and I love the large window in our room so much. The staff was very nice and offered different services to us which helped us a lot in our trip. The location is also very convenient which is only few minutes walk to Dukezong Old Town.
Shangri-La E-outfitting Hostel - Shangri-La - Bedroom
18
9.3 Excellent (108 reviews)
Overview Reviews
Boasting a bar and a shared lounge, Shangri-La E-outfitting Hostel is situated in Shangri-La, 600 metres from Guishan Park and 5 km from Songzanlin Temple Buried Treasure Exhibition Hall. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. The accommodation features a concierge service, ticket service and organising tours for guests. The rooms will provide guests with a desk and a kettle. The hostel offers an American or Asian breakfast. Shangri-La E-outfitting offers a terrace. The nearest airport is Diqing Shangri-La Airport, 5 km from the accommodation.
10.0 Excellent
Pros: The location is good, it’s next to the famous temple. The staff is very kind, he try to support us as much as he can. Moreover he can speak English very well.
10.0 Excellent
Pros: The hotel is located near by Guishan Temple which is in the Shangri La old town area. You can walk to Guishan temple and old town area in 5-10 minutes. The facilities are very good. Hosts are very kind and helpful. They can speak english very well. They guide me the travel information. The room is large, clean and confortable. There is air heater and blanket heater provided in the room. The shower and toilet is very clean and large. There are bathroom amenities provided. There are 2 breakfast options, Chinese and American breakfast. Both of them are good. You can ask more portion if you need.
Cons: All of things are perfect. Only one confusion is in hotel information page (booking.com) inform that there is free airport shuttle and in the facility inform there is some surcharge.
10.0 Excellent
Pros: The place is lovely! The rooms are big, beautiful, and very comfortable. The man at the reception was so nice and helped us a lot. The location is perfect! The breakfast was very good. We will surely come back to this hostel:)
9.3 Excellent
Pros: The Staff are friendly and helpful. The hotel is located near Guishan temple.
Cons: Hard to adjust a hot water heater
7.5 Good
Pros: Breakfast was really good and they have chinese or western style for us to choose. Location - is a bit far walking distance from the car park to the hostel, because my parents aged 70++ not really suitable for them.
Cons: The water supply especially the hot water is not stable during morning time and also warm water can't be adjusted.
10.0 Excellent
Pros: The staff was very nice, he can speak English well and help us to find the taxi.
10.0 Excellent
Pros: Located at dukezhong old town which is one of my favorite places in shangrila. Staffs are so friendly and helped us a lot..they picked us up from the old town entrance and sent us off as well. Breakfast were so so so good(they prepared chinese and western style) The price might be a bit higher than the other accommodation in the town but I think it’s still very cheap. Highly recommend!!!!
10.0 Excellent
Pros: We had booked a double room in the hostel and were upgraded to a room in the e-outfitting hotel with balcony and rooftop-terrace. The room was beautiful, spacious and clean with a great view over old town. All the staff were very friendly and helpful and spoke fluent English.
7.5 Good
Pros: Old style charm
Cons: The water pressure in shower too low
9.5 Excellent
Pros: -Staff can speak English, they are super friendly and polite ! we get a warm welcome from staff also information about travelling in Shangri-la -Room condition is good, decorate as Tibetan style the heater and the electric bed is working well. -No doubt of score in booking.com they really deserve it.
Cons: -Although the location is in the old town, but this hotel is hidden, if you walk follow google map it could lead you to somewhere else. We was walking around 5 rounds to found this hotel. You may note down the phone number of hotel or arrange the pick up, the hotel area not friendly with luggage the backpack is more convenience. -Toilet has no proper door, only Tibetan's curtain if you are friend please be prepared :)
Sheenava Hotel - Shangri-La - Building
19
9.2 Excellent (165 reviews)
Overview
Located in Shangri-La, Shangri-La Original Density Hotel is within a 15-minute walk of Guishan Park and Diqing Museum. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.