Shangri-La Resort Shangri-La

The hotel offers a variety of dining options including a breakfast buffet, lunch options, a restaurant, bar/lounge, and the option to have food delivered to your accommodation.

The hotel is conveniently located near attractions such as Diqing Museum, Shouguo Temple, Ganden Sumtseling Monastery, and Natural Bridge of Xianggelila, making it an ideal base for exploring the area.

Guests have praised the friendly and helpful staff, with particular mention of the front desk manager, Becky, who provided professional and attentive service. The staff is known for their hospitality and helpfulness.

Yes, the hotel offers free parking and a free airport shuttle, providing convenience for guests who are traveling by car or arriving at the airport.

The high season at the hotel is in July, offering an excellent opportunity to experience the hotel's fantastic facilities and the surrounding attractions. However, the hotel is also a great option during the low season in June, providing a peaceful and comfortable stay.

Several guests recommended choosing a room with a view, especially those facing the lake or offering mountain views.

Some guests reported issues with the air conditioning in the rooms, so it's advisable to ensure that it is functioning properly upon arrival.

The hotel is conveniently located near the old town, making it easy to explore local restaurants and attractions. However, guests noted that the immediate vicinity lacks dining options due to closures during the COVID-19 situation.

Some guests experienced communication challenges with English-speaking staff, so it's helpful to be patient and considerate when interacting with the hotel staff.

Guests mentioned that they received room upgrades upon check-in, so it may be worth inquiring about this possibility for a better view or additional amenities.

Many guests praised the breakfast buffet, particularly for its variety and the option to try authentic local Tibetan food.

If booking an executive room with access to the club lounge, it's advisable to confirm the services and offerings available to avoid any misunderstandings.

Guests noted the need for a negative COVID-19 test within 48 hours of their stay, so it's important to be aware of any specific requirements before arrival.

The hotel offers a sauna, gym, and evening buffet, providing opportunities for relaxation and enjoyment during the stay.

Some guests mentioned that the hotel can be cold during certain times of the year, so it's wise to pack accordingly and inquire about room heating options.