Minaliat Vek

The hotel's restaurant is known for its excellent food and good value. Many guests have praised the friendly and helpful staff at the restaurant.

The hotel is close to a busy road, which some guests found a little noisy but also accessible.

Some guests have expressed concerns about the PR management, particularly related to room availability despite prior booking. However, the staff is generally described as friendly and helpful.

The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.

The hotel has implemented various safety measures, including daily housekeeping, contactless check-in/check-out, physical distancing rules, and the use of effective cleaning chemicals against coronavirus.

Some guests recommended requesting a room away from the busy road to minimize noise disturbance.

The hotel is conveniently located near several attractions, including the Monument to 1300 Years of Bulgaria and the Shumen Fortress, making it a great base for exploring the area.

While the restaurant received positive feedback for its food and service, a few guests mentioned a lack of breakfast choices, so it may be helpful to inquire about the breakfast options before booking.

Based on feedback, it's advisable to double-check room availability and confirm reservations directly with the hotel, especially if booked through third-party platforms, to avoid any inconvenience upon arrival.

The hotel has implemented various safety protocols, including contactless check-in/out, regular disinfection of guest accommodations, and the use of effective cleaning chemicals, providing reassurance to guests concerned about health and hygiene.

The hotel offers convenient transportation services such as airport shuttles and valet parking, which can be beneficial for guests looking for hassle-free travel arrangements.

Consider requesting a room with a balcony or terrace to enjoy the outdoor areas and take in the surrounding views, as suggested by some guests who appreciated the outdoor amenities.

Guests can benefit from the hotel's 24-hour front desk and room service, allowing for flexibility in making special requests or addressing any needs outside of standard operating hours.

The availability of free Wi-Fi, a flat-screen TV, and a minibar in the rooms provides added convenience and entertainment options for guests during their stay.

Despite some negative feedback, several guests highlighted the friendly and helpful staff, indicating that the hotel's customer service can enhance the overall experience.