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We only stayed one night. It was a shopping trip/beach trip. The room was much nicer than I expected. I did not realize there was a large balcony facing the bay. The room (a one bedroom suite) was comfortable, clean, and had plenty of space for two adults and two children. The kitchen was well equipped and had everything we needed. We liked the beach access at Finz, and spent the afternoon at the beach which was beautiful. There was a boardwalk with showers by Finz. There was a tram available, but we chose to drive down to the beach, and it only took a few minutes to get there,and there was plenty of parking. I would definitely stay here again, and I would recommend it, and actually I already have. There was nothing that I did not like about the hotel, I only wished we could have stayed longer but I had to be back home by Wednesday morning.
Our room was very nice with updated and furniture, full kitchen, comfortable king size bed and walk in shower and separate jet tub. Our unit overlooked the bay as well. You get all the amenities of Sandestin without paying the typical Sandestin price.
I like the size of the room and the staff was great! The only thing that made is not as good was the floor was wet and we had to wear shoes while on the carpet because our feet would get sticky from the carpet and dirty. The toliet was dirty and there was some mold arounf the bath tub.
rooms were large and comfortable. Beds were very good. Beach view was great, shopping and golf nearby was a plus. satellite tv was down Friday evening so unable to watch television
Location In room safe and refrigerator were not operable and had to be replaced. Upholstered furniture is stained.
Clean easy to get around They hogged the beach with there pricey umbrellas and didn't let us into the gym because we had a child with us therefor we couldn't work out the stay because we had a child.
High cost of room service for basic items
Our oceanfront suite was very impressive! It was modern, comfortable and romantic. It met all our needs!
Friendly staff & excellent breakfast Mattress had soft spot on one side as if the springs had failed.
I got such a great deal on the room! I loved that it had a pool and hot tub. I didn't use them this trip, but maybe I will on another one. The bed and bedding were great! The Wolfgang coffee was so much better than the usual hotel coffee! The stains on the carpet. It looked clean though.
Location, towels, vending machines, price, TV and channel selection, pillows Greeted by a faint smelly odor in the room as if the guest before us was still there. Made us uneasy about the quality of the cleaning that was done.
The hotel was very clean and the bed was super comfy. I would stay there again when I visit Destin next time.
Breakfast was good. Scrambled eggs and sausage were a nice surprise. Orange juice was bit watered down but drinkable. Coffee was very good. Room was comfortable and smelled clean. Slept very well. Not enough table/shelf space for our stuff. A little extra table would have been nice. The toilet paper they are using is absolutely horrible!!!
Staff was great Location was good Price was good Room is good not great but it was great for a quick two day trip Overall I will stay here again! The breakfast isn't good Need more options
nothing! Everything! Smelly rooms! No internet ,,when states they have! Gave us a room with locks broke on it! We checked out an left , enough was to much! This was our vacation..we spend hours messing with this..when we were suppose to of been enjoying our selfs! Listen it has been 15 years since me & steve had a vacation this far away from home! An we had to deal with this! I really like a response!
Friendly staff, excellent breakfast (the mini omeletes were a nice surprise), very comfortable room, good location in Destin. This is the forth or fifth time we have stayed here and we always have a good experience. Just like the last time we stayed here last year, the toilet paper is really horrible--just falls apart. But this time we brought our own TP, and so problem solved.
Not much Smelled, bath tub wouldn't drain, light shades broken and old
Staff friendly but could not help. Locks on room door were broken. We just stayed one night and could lock door from inside. Wouldn't have stayed again. Front desk person said there was nothing she could do until Monday and there were no other rooms available. No discount was offered. Manager needs to give employees ways to solve issues
The location to my personal destinations The entire property is unstaffed and spread too thin to accommodate the occupancy during my 8 day stay. Breakfast area was not clean and never a suffice amount of food to support the guest. The outside propert lights in the parking were burned out or never turned on even after I advised the Manger or General Manager of the unsafe conditions at night. The staff although very friendly had the "not my job, go tell it someone else" attitude. Too many times we had to go off site for the "Free Breakfast" included in our pricing. Housekeeping was always it or miss, to inconsistent for a property like this. I would not recommend this property for a stay in this area. Too many other options available until this Hotel makes some changes or trains additional stakeholders.
Very nice and restful at a very reasonable price!!
Everyone was really nice and it's a great location for the pricing The gym was a little too simple
I paid $110 (taxes included) for a suite that would've cost me at least $150 at a more popular chain. The room resembled an Embassy Suites with a TV in both the living area and the bedroom. I will definitely be back!! There was nothing not to like.
Staff very helpful. Clean facilities.
If you want a resort or luxury stay, not the place. If you want a hotel priced fairly and on the main road, this is it. Pros: renovated, fairly priced, friendly, conveniently located, full cable TV (not limited chain hotel programming). This hotel is recently renovated and looks nice. It isn't a luxury resort, so don't expect the bells and whistles of one. Check in was easy and the staff is very friendly. Room is exactly as I expected, new and comfy. I had no issues with the hotel or room. The bed is comfy enough but not the best there is, like a 4-5 star Hilton. But it is not cheap like a Motel 6. The bathroom looks nice, but the shower has a cheaper feel to it. None of these shortcomings is a deal breaker. The only bad area I experienced was hallway noise traveled into the room very easy. It sounded like my door was open and I was part of the conversation. Turing on the AC fan helped the issue but didn't solve if. Breakfast is complimentary and offers hot and continental offerings. Seating is limited, and I suggest arriving before 8am as everyone tries to eat after 8. If you want to go to the beach, don't walk. It is a little far and carrying everything will be tiring. I suggest going to Henderson State Park. Best beach in the area! And its across the highway from the hotel. The hotel is located in a good spot and easy to locate. I recommend this hotel to anyone wanting to stay in Destin for a bargain price. If you are willing to spend more, then get the hotel with the resort feel and resort price. Cons: hallway noise can be heard, small TV, not beach accessible.
Location is outstanding. ...staff was very nice.
Accommodations Cafe in Lobby Friendly Staff Nothing.
Extremely clean, very friendly, and overall just a great place to stay.
The rooms were very clean and the service was excellent. The pool area was one of the best I have stayed at.
Rooms were not very sound proof. Could easily hear activities in other rooms.
The location of the hotel was great. For the rate of the rooms, a continental breakfast should have been included.
The complementary breakfast, the exquisite atrium, and proximity to beach were the best points of this hotel. The bed in the bedroom was too high. The hideabed was too hard.
everything was awesome. i would definately stay here again. the suite was great and homelike. the breakfast was awesome as well. i would definately recommend embassy suites to everyone.
Free Buffet...close to beach
It was nice that they have " happy hours" included. The water is very close and convenient. Overall very nice experience.
The hotel was very clean and comfortable. Convenient to shopping and restaurants. Beach access was nice. Hotel staff was very friendly and helpful.
The view Outdated, felt very cheap
Perfect location!! Everything you need is right there or super close. We loved the Sunset Bay Cafe! Delicious food with an amazing view.
I stayed here for Memorial Day weekend with my husband and a couple friends and we had a great time. The place was very spacious and clean. We would definitely stay here again. Only complaint is you have to cross a major road to get to the beach but they do offer a shuttle service that runs every 20 minutes.
The attraction is a walking distance. Everything was great.
The location was ok had a nice beach and downtown sandestin was a nice atmosphere. Have stayed at Sandestin 3 times now I liked the resort until this stay. The pool was filthy with all kinds of cups floating or sunk in pool a diaper had come apart on the side and it stayed there all day. We asked about getting someone to clean the pool and there was no one to do it (supposedly it was there day off). We stayed 3 days and the pools were dirty the whole time. No coolers were allowed at the pool so you had to buy water or whatever you wanted to drink from them. Didn't like the fact they charge a resort fee plus a cleaning fee on top of your nightly rate. You cant get a cup of water with your meal just bottled water waiter said they do to much volume to give a glass of water with your meal. Overall just thought they take advantage of whoever is staying on there property. I love the Destin area but will find a new place to stay.
Overpriced for the distance and navigation to the beach.
I'd go back in a heartbeat. The room had a gorgeous view of the Gulf and was very clean. The pool and hot tub are right outside with island music playing. We went at the end of the season so it wasn't crowded. 2 minute walk to the very clean well maitanted beach. It's also about a 5-19 minute drive to all the action in destin like water sports. The resorts has gorgeous golf courses, ship, restaurants...it's a gated secured community and I felt like I was driving through some rich neighborhood. Lol definitely recommend it!!! Especially in September after the summer season cuz the weather is still perfect and rooms are cheaper. Lol perfect for romantic getaways and families of all ages. We stayed at the luau tower and they didn't have room service. Only a pizza delivery service. But that's ok
Everything was great. NA
Beautiful property! Room was very dated. Needs some repairs. Room was a long way from the beach.
Aaron at the front desk was amazing. Very friendly and knowledgable.
Rooms are a bit dated
Loved the beds!! So comfy!! The view was nice, the pool was nice too. My husband and I plan to return next summer. That housekeeping doesn't clean the rooms daily. Kind of a pain to make your own beds and buying a broom to sweep the sand off the floors ourselves. We were supposed to be on vacation. And they wanted to charge $55.00 to send housekeeping to clean.
The only thing to like about this place is the location and that there is a Waffle House in the parking lot. When we first got to the hotel, we could tell that it was going to be dirty. The parking lot is a wreck and suffers from no upkeep. The lobby had a very musty, awkward smell to it and is very confused in terms of decor. The only thing worth looking at were the fish on the walls. Check in didn't take much time at all and the lady at the desk was friendly. When we got to our room, (214) it as well had a musty wet smell to it that was covered up by the smell of Lysol. The floor had huge stains everywhere, there was thick dust everywhere specifically on the headboards, there were small roaches in the tub, and to top it off, the maintenance man was not finished in our room (even though we were told it was ready). He had to run an extension chord to the lamp next to the door from the 1 outlet between the beds just so that lamp would work. There were no available outlets in the room... We couldn't plug in our phones next to the bed because the 1 outlet had lamps plugged into it. Wouldn't have been a problem if there was at least 1 light on the ceiling, but there wasn't. The bed was absolute hell. I woke up feeling worse than i ever have in years. The pillows were flat and had no support unless you used 3. Yes, 3. The bathroom towels were really small and very rough... The next day, the safe in the room (that we were NOT using) randomly started beeping over and over. We hadn't touched it or even looked at it untill this started happening. Finally we had enough and called the front desk. They sent someone up 20 minutes later and fixed the problem. No apology was given... Needless to say, we will never stay at this hotel again.
Cheap Ants in the room
location, convenient to good restaurants and nightlife. WiFi connection hotel needs to improve on landscaping and upgrade the rooms
price was good
Only thing we liked was location. Dirty, dirty, dirty! We didn't like the fact that we had to wear shoes inside. Even after a shower, as soon as we walked on carpet our feet turned BLACK. The light above sink kept going out and there weren't enough outlets to turn on lamp that was in room. There were too many appliances plugged into an attached plug in outlet. We came back from beach and maintenance was airing out our room. They said we left coffee pot on and it burned the outlet, wires, microwave, fridge. When we told them we made sure twice it was turned off ( I'm OCD about these things) it was our word against theirs. They didn't bother telling us that we were being charged 236.00 until we checked out. The comforter was filthy, tub and floors filthy. Also, the wifi only worked about 10% of the time.
Swimming pool, soft bed there was no outside picture of the hotel on the website and I felt a little deceived about where I was going to stay. The exterior of the building reminded me of one of those sleazy hotel and there was a guy hanging out his door nude trying to speak to the children.
It was in walking distance to the boardwalk at the Destin Harbor.
For the value in fall you can't beat it. It was within walking distance to restuarants and the Harbor Walk shopping. It is across the street from the Harbor. There are all kinds of way side parks to go to the beach. The beds have been updated and are super comfy. A little older facility but still nice for the vaiue. In fall it was only 60.00.
I've stayed at this hotel at least 5 other times in the past. The location is great and the hotel facilities are good. Great waterfront pool. A nice continental breakfast is available and includes the Sunday paper. Hopefully, it was just our room but the toilet never worked properly and the A/C broke down the second day (stayed 4 nights) and someone fixed it but it broke down again in the middle of the third night...hot September night. We had to "negotiate" a new room with the front desk and they gave us a waterfront room (ours was city view) which regardless of the view was totally upgraded unlike our city view room. The cost was not that different. I don't think the customer service was all that great either. I like the hotel and might stay again but only if I can afford a water view room. Ours water old and distressed but still not a cheap stay.
The view and location was great. Very run down facility. Stains on ceiling, smelled musty and was very dirty overall. Found 2 cockroaches in the tub one morning, linens smelled sour, no liner for ice bucket, no plugs for tub or sink, security chain on door was ripped off, and cracks around door were so large (specifically under the door) that I had to roll a towel up to block the hallway light from coming into room at night. Not worth the money I paid. Very disappointing.
Upon arrival our reservation couldn't be found. Eventually we received a different room and accepted after traveling all day. After 5 minutes of being in the room, I called and cancelled the rest of the stay due to how dirty the rooms were. Still haven't seen my refund for the cancelled nights!
Great view of the bay! It's walking distance to all the restaurants and bars. You can wake up, go to your balcony and watch boats leave the harbour. Staff was great. The building is from the 50's. It's not in bad shape cause it's been remodeled to fit in but if you are looking for super schnazzy, this might not be for you.
Now my review is based on knowing this is an older Hotel and staying here several years ago. I'm not sure how long ago but they remodeled the Harbor side rooms with hard wood floors, the beds were surprisingly very comfortable, and a nice touch to an older hotel. We stayed here mainly for the Harbor view of the New Years Eve fire works. It's in the western part of Destin. Staff was very friendly!
This hotel was awesome!!! Staffing made it even greater, they took such good care of us while staying for our honeymoon. Will we visit again, of course! They even gave us postcards to mail to our parents & guest - outstanding! Breakfast was good, just add real breakfast meat.
Nothing at all, needs updating!everything Everything...
Location was great. We were in walking distance to the boardwalk. We brought a kayak and paddle board and put in at the hotel and paddled around the harbor. The staff was very friendly. They have done some renovations to make the room and property more modern. Enjoyed the balcony overlooking water. It's an older property and while they have done some updating, it's still has a way to go. The bathroom tub and commode were old making it feel dirty even though it wasn't and it was very small. It was fine for one or two nights but I probably wouldn't want to stay there longer. The breakfast was ok. It was cereal, muffins, yogurt, choice of breads and pastries and instant oatmeal. Wasn't great but wasn't terrible either. I would stay again.
I loved the location on the harbor. It was very peaceful and the balcony let in plenty of afternoon sun if you didn't want to go down to the pool or small beach area. The continental breakfast was nice and though it didn't have any hot options, it had a good selection: hard boiled eggs, yogurt, Jimmy Dean sausage biscuit, muffins, cereal, etc. The staff was very nice. The beds were comfy. It was also a great location to walk to various restaurants in the area. The bathroom was very small and had some mildew spots at the ceiling. We also had a problem with our toilet running consistently which didn't make for as restful sleep as we could have had. The pool and beach area were quite small but seemed mostly sufficient for the size of the hotel.
location could walk everywhere on the harbor Had to leave and pick up daughter at airport . Sea Food Fest. visitors had taken over parking lot and we had to park one half mile and walk to INN with baggage and back to get car in moring
The desk staff was friendly in all cases but one but he seems less interested in us as customers. Then on the other hand one young man was great and very cooperative. The bathroom facilities in the rooms were very confining for two people. Great place to just relax and nice location. The bathroom was tiny.. Traffic was hard to safely exist at times. The facility is older but well kept. The continental breakfast was lacking. The facility was great but breakfast was a bust.
Good location that's convenient to numerous points of interest in Destin. Enjoyed the option of the pool or the private beach that was on the harbor. I appreciate the fact parking was available without issue despite the fact the hotel was sold out. An older property that definitely shows its age. Bathroom area was cozy with older fixtures. Furniture was worn to the point that it should have been replaced. Beds had some mileage on them. Despite the convenient location, I'm not sure I would stay here again unless the price was more reflective of the age and size of the rooms?
The handeling of the beach set up. My wife had her things thrown in the middle of the sand by a couple who said they where there at nine in the morning. They did not have a name tag like everyone else. When the person who worked there came down he did nothing about it and my wife had to collect her things in front of everyone while your staff looked in and the this couple talked down to her.