Pros (+) Very nice and comfortable hotel. Not a Western 5 star, but I didn't expect that.
Cons (-) Beds were a bit hard, and it was a bit far from town. but other
5 stars
Empress Angkor Resort & Spa
Photos of Empress Angkor Resort & Spa
Overview
Lakefront hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Empress Angkor Resort & Spa offers 390 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a sauna. Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Empress Angkor Resort & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Things to do
- Gift shop
- Eco tourism
- Hot spring bath
- Bicycle rental
- Fishing
- Golf
- Cycling
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Mini-golf
- Pool table
- Hiking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Empress Angkor Resort & Spa
8.7
Very good
238 verified ratings
Wonderful
153
Very good
32
Good
27
Okay
12
Fair
7
Mediocre
4
Poor
3
Summary of reviews
Guests say
Guests have mixed feelings about the hotel, with many praising the cleanliness and breakfast options. However, service issues, including staff attentiveness and high prices for food and amenities, were frequently mentioned as areas needing improvement. Overall, while the hotel has beautiful facilities, guests felt that the service did not meet their expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
7 reviews
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Empress Angkor Resort & Spa?
The meals at Empress Angkor Resort & Spa are excellent, and the staff provide very good service, ensuring a delightful dining experience.
How are the beds at Empress Angkor Resort & Spa?
The beds at Empress Angkor Resort & Spa are comfortable and firm, ensuring a restful night's sleep.
Is parking available at Empress Angkor Resort & Spa?
Yes, there is free parking available at Empress Angkor Resort & Spa, providing convenience for guests with vehicles.
What is the best time to visit Empress Angkor Resort & Spa?
The hotel is a perfect place to relax and explore Siem Reap, and the staff are very professional and attentive, ensuring a pleasant stay at any time.
How is the cleanliness at Empress Angkor Resort & Spa?
The property is very clean, and the staff are super helpful, ensuring a hygienic and comfortable environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Pool View
Guests highly recommend choosing a room with a pool view for a relaxing and enjoyable stay.
Consider Spa Treatments
Several guests recommend indulging in spa treatments, as they found the guest prices to be a great deal.
Take Advantage of the Outdoor Pool
Guests enjoyed the outdoor pool as a great way to cool off in the afternoon, making it a recommended feature to utilize during the stay.
Be Mindful of Dining Options
While the dining room was open for breakfast, some guests noted that the full menu was not available for lunch and dinner, so it's advisable to plan dining options accordingly.
Check for Room Cleanliness
Some guests mentioned that the hotel maintained cleanliness well, despite low occupancy levels due to the impact of the COVID-19 pandemic.
Consider Location
The hotel is well-located, making it convenient for guests to explore Siem Reap and relax at the same time.
Engage with Friendly Staff
The staff at the hotel are described as friendly, attentive, and willing to help, enhancing the overall guest experience.
Explore Nearby Attractions
With several attractions nearby, such as the Angkor Golf Resort and the Angkor Night Market, guests have the opportunity to explore and enjoy the local area.
Be Aware of Breakfast Arrangements
Guests noted that breakfast was served à la carte, so it's advisable to be aware of this arrangement when planning meals.
Utilize the Pool
Guests enjoyed having the pool to themselves due to lower tourism levels, making it a great opportunity to relax and unwind.
Location
888 National Road 6, Siem Reap 17000
What's nearby
- Cambodian Cultural Village0.3 mi
- Artisans Angkor2.4 mi
- Pub Street2.4 mi
- Siem Reap City Centre2.8 mi
- Angkor Wat3.4 mi
- Angkor Archaeological Park4.3 mi
- Bayon4.7 mi
- Angkor Thom4.7 mi
- Prasat Suor Prat4.9 mi
- Prasat Kravan5.5 mi
- Ta Prohm5.5 mi
- Banteay Kdei5.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Empress Angkor Resort & Spa
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $63 |
Average price (weekend night) | $80 |
When to book a room at Empress Angkor Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Empress Angkor Resort & Spa
FAQs when booking at Empress Angkor Resort & Spa
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See most recommended stays in Siem ReapGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Siem Reap–Angkor Intl |
Distance to airport | 26.3 mi |
Everything you need to know for your stay in Siem Reap
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