Overview

Swissotel Merchant Court, Singapore
Best Sightseeing

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

$158+

Overall guest ratings

8.7/10 Excellent
Based on 4,293 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.8
  • 6.7

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown, and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

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    Fairmont

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews of Swissotel Merchant Court, Singapore

    Overall Rating

    8.7 Excellent
    Based on 4,293 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      9.8 "City centre within easy reach, said 98%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.9 "Housekeeping was great, according to 79%."
      8.6 "86% were happy with the room service."
      9.2 "92% were impressed by the laundry service."
      8.3 "Management was excellent, said 83%."
      7.0 "Lovely pool/beach service, according to 70%."
    • 8.8 "Pool is good."
      9.3 "Clean pool, said 93%."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.8 "88% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 8.1 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 6.7 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
      6.9 "69% said the view was so-so."
      6.0 "Only 60% said the rooms were modern."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      5.1 "51% thought the bathroom was big enough."
    • 5.5 "Average value."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 1,845 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.4 "Pool is good."
    • 7.8 "Internet works."
      9.6 "96% thought it was a great value."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
      5.9 "Only 59% said the rooms were modern."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
      7.0 "70% found the grounds to be nice."
    • 5.3 "Average value."
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    Overall Rating

    8.7 Excellent
    Based on 1,459 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "Excellent pool."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      9.3 "93% said the concierge service was amazing."
    • 8.1 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 8.0 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.8 "68% said the view was so-so."
      5.2 "For 52%, maintenance was acceptable."
      6.5 "Only 65% said the rooms were modern."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.7 "Average value."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 128 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.3 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.8 "68% said the view was so-so."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.9 "Average comfort."
    • 5.6 "Average value."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 858 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "Easily accessible by car, said 99%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.7 "Pool is good."
    • 8.1 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      9.3 "top-notch fitness area, thought 93%."
    • 6.8 "Rooms are ok."
      5.5 "Only 55% said the rooms were modern."
      6.6 "66% said the view was so-so."
      5.3 "For 53%, maintenance was acceptable."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
      2.1 "79% said the breakfast was too expensive."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent Reviews

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