Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.
Location is great... lots of shops & great nightlight... MRT very close to the Hotel... Breakfast was good + executive club on the 11th floor for happy hour was a bonus... Never had to wait for a cab...
2nd floor under construction... lots of noise during the week... pool area looked a little dated....
The hotel was more of a 3 stars or less. It need a lot of updating. Everything from the bed to bathroom was old and worn out.
This is my second stay at the hotel and I would have no hesitation to return again. Staff are friendly and willing to help. It has easy access to all part of the city due to the MRT being closeby.
Staff are friendly and polite. Rooms are clean and comfortable. It is very well situated for walking to Chinatown and the MRT is virtually next door so it makes travelling around the city less of a hassle. We have stayed here many times and wouldn't hesitate to return.
It was steep in price for what you get. Having said that there was nothing amiss one you are in. The staff go out of the way to help. The west need to learn this from the East.Facilities were good. Breakfast was too damn expensive.
Neat, clean, great location with lots of restaurants and food places and just across the MRT.
I thought the bedroom was a little small in comparison to what I would expect in this part of the world for this class of hotel.
Friendliness and courtiousness of staff. Very clean rooms and well furnished. Hotel is in a brilliant location, provides good chinese food, has a superb swimming pool, and is within easy walking distance of Chinatown, all the main attractions, shops and excellent restaurants.
We could not fault the hotel during our stay.
Close proximity to Clarke quay
Hotel staff were poorly trained and lacked management
Proximity to Clark Quay attractions.
Floor layout was like a maze otherwise very nice place.
The convenience of its location and ready access to the adjacent MRT station, although the construction of the Central Shopping Mall has robbed the hotel of its former main appeal, the view of the River
Although I requested a non smoking room but was allocated a smoking room and was unable to be reallocated.
The location was really good. Next to the river and heaps of restaurants,bars etc. Easy to get a taxi from the hotel & the concierge were full of helpful information about anything we needed to know about Singapore.
The spa should have been warmer than the pool.
Excellent services, friendly and efficient staff.