Overview

Swissotel Merchant Court, Singapore

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

$161+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 4,221 reviews
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Review highlights

  • 9.8
  • 9.2
  • 6.1
  • 5.9

Good to know

  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 4,221 reviews
    • 9.8 "Terrific location."
    • 9.2 "Excellent pool."
    • 8.9 "Great service."
    • 8.1 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.9 "Average amenities."
    • 5.4 "Average value."
    • 4.7 "Vibe wasn't good."
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    Overall Rating

    8.4 Excellent
    Based on 2,110 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
    • 9.3 "Excellent pool."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "For 52%, maintenance was acceptable."
      6.8 "68% said the view was so-so."
    • 6.0 "Internet is average."
    • 5.0 "Average amenities."
      5.3 "53% said the architecture was not spectacular."
    • 5.0 "Bar is ok."
    • 4.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.6 "Value below average."
      3.5 "65% said the breakfast was too expensive."
      4.9 "The price was too high for 51%."
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    Overall Rating

    8.2 Excellent
    Based on 1,266 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent pool."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
    • 7.0 "Good breakfast."
    • 6.5 "Internet is average."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "66% said the view was so-so."
      5.4 "For 54%, maintenance was acceptable."
      6.4 "64% thought the bathroom was big enough."
    • 5.6 "Average value."
    • 4.7 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 295 reviews
    • 9.9 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Excellent pool."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      7.6 "76% thought it was clean."
    • 7.1 "Nice rooms."
      7.5 "75% said rooms were clean."
      7.3 "73% thought the view was good."
      8.1 "81% said the beds were comfortable."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.7 "Average value."
    • 4.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 548 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "For 52%, maintenance was acceptable."
      6.4 "64% said the view was so-so."
    • 6.2 "Internet is average."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Bar is not good."
    • 4.8 "Value below average."
      3.5 "65% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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