University Plaza Hotel and Convention Center Springfield

Reviews

Show reviews that mention

+

beautiful hotel	in 255 reviews
bed was comfortable	in 21 reviews
breakfast buffet	in 348 reviews
close to downtown	in 53 reviews
coffee shop	in 41 reviews
complimentary perks	in 4 reviews
free parking	in 41 reviews
great location	in 288 reviews
hot tub	in 37 reviews
hot water	in 57 reviews
indoor and outdoor	in 32 reviews
indoor pool	in 85 reviews
lobby area	in 92 reviews
missouri	in 23 reviews
refrigerator or microwave	in 38 reviews
room was clean	in 328 reviews
staff was friendly	in 314 reviews

Okay

Jan 2018

6.0

Price

I didn't like the fact that I may habe left something in my room and I contacted them 2 days ago and not a word from them.
Mediocre

Jul 2017

3.7

Better options out there

Beds were comfortable and good location.

Very outdated, including minor mold in the grout in the shower. Management is not great. They supposedly have a 24 hour grab-and-go snack area, but the food manager decided to "close it early" because of low traffic. I get you don't want to pay someone to sit there, so why not have the front desk (literally right next to it) cover it? Frustrating when you have a very hungry 8 year old at 10 pm (we had just arrived and everything else was closed).
Good

Apr 2017

6.2

Just OK this time

Check in was easy and staff was friendly. Great location. Nice lobby. Bed was comfy.

We've stayed here before with good success. This time, not so much. There was a leak in the room next door, so they were working on vacuuming the water. Our air conditioner didn't work.
Excellent

Feb 2017

9.1

Nice place

Nice lobby area. Employees are friendly. Bed is really comfortable. Close to where I wanted to go. Good price.

Non-smoking room had been smoked in by previous guests and housekeeping attempted to disguise smoke smell with air freshener. Bleh.This happens at all hotels so no big deal. I could have asked to switch rooms but didn't bother.
Excellent

Apr 2016

10.0

Wow! What a great value at $89 plus tax per night

At only $20 more then our traditional budget hotel stay this is quite a value! Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again. Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minutes, or Battlefield Mall in 10 minutes.....and Bass Pro is 5 minutes away! Can also walk to downtown (half mile walk, but flat nice sidewalks) restaurants too....and thats our style. Thanks guys!
Excellent

Nov 2015

10.0

Give your review a headline

Great environment and wonderful atmosphere with excellent service.

I would highly recommend to anyone on business or just a get-away experience.
Good

Jun 2015

6.8

Great complimentary breakfast. Nice good size room.

Mattress was too firm.
Excellent

Jan 2015

8.2

pool was closed

Everything was great except the pool was closed
Poor

Dec 2014

2.0

They had no room for us, even after pre-paying!

When we tried to check in the front desk informed us that there were not any rooms available, even though I had already paid for one. We had to wait for a cab to take us to the "sister" hotel, a marriott near the airport which was 15 minutes away! Not happy!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.