Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Incredible bar."
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9.3 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.2 "92%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Pool is good."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 7.8 "78% werehappy with the room service ." 10.0 "100% werehappy with the shuttle service ." -
7.6 "Good breakfast."8.1 "81% were
happy with the price of the breakfast ." -
5.4 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." 6.0 "Beds were acceptable for 60%." 6.8 "Only 68% saidrooms were big enough ." 5.0 "50% thought theminibar was ok ." -
5.3 "Average comfort."6.0 "
Beds were acceptable for 60%." 6.8 "Only 68% saidrooms were big enough ." -
3.2 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."
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8.5 "Great service."8.9 "89% found the
staff to be very friendly ." -
7.7 "Good breakfast."8.3 "83% were
happy with the price of the breakfast ." -
7.5 "Good amenities."7.2 "72% thought the
building was wonderful ." 8.9 "89%enjoyed the lobby entrance ." -
7.1 "High value."8.3 "83% were
happy with the price of the breakfast ." -
5.3 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 5.9 "Only 59% saidrooms were clean enough ." -
5.0 "Average comfort."6.0 "
Beds were acceptable for 60%."
Overall Rating
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9.3 "Terrific location."
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8.6 "Pool is good."
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8.1 "Great service."8.8 "88% found the
staff to be very friendly ." -
7.8 "Good breakfast."8.4 "84% were
happy with the price of the breakfast ." -
7.3 "High value."8.4 "84% were
happy with the price of the breakfast ." -
5.3 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.5 "Only 55% saidrooms were clean enough ." 6.7 "Only 67% saidrooms were big enough ." -
5.0 "Average comfort."5.7 "
Beds were acceptable for 57%." 6.7 "Only 67% saidrooms were big enough ." -
2.7 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."
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8.7 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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7.0 "High value."
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6.8 "Vibe was decent."
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5.8 "Average cleanliness."
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5.2 "Average comfort."6.0 "
Beds were acceptable for 60%." -
5.0 "Rooms are ok."6.0 "
Beds were acceptable for 60%."
Overall Rating
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5.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Check in was easy and staff was friendly. Great location. Nice lobby. Bed was comfy. We've stayed here before with good success. This time, not so much. There was a leak in the room next door, so they were working on vacuuming the water. Our air conditioner didn't work.
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9.1review from
Nice lobby area. Employees are friendly. Bed is really comfortable. Close to where I wanted to go. Good price. Non-smoking room had been smoked in by previous guests and housekeeping attempted to disguise smoke smell with air freshener. Bleh.This happens at all hotels so no big deal. I could have asked to switch rooms but didn't bother.
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10.0review from
At only $20 more then our traditional budget hotel stay this is quite a value! Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again. Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minutes, or Battlefield Mall in 10 minutes.....and Bass Pro is 5 minutes away! Can also walk to downtown (half mile walk, but flat nice sidewalks) restaurants too....and thats our style. Thanks guys!
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10.0review from
Great environment and wonderful atmosphere with excellent service. I would highly recommend to anyone on business or just a get-away experience.
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6.8review from
Great complimentary breakfast. Nice good size room. Mattress was too firm.
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8.2review from
Everything was great except the pool was closed
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2.0review from
When we tried to check in the front desk informed us that there were not any rooms available, even though I had already paid for one. We had to wait for a cab to take us to the "sister" hotel, a marriott near the airport which was 15 minutes away! Not happy!
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9.1review from
Nice lobby area. Employees are friendly. Bed is really comfortable. Close to where I wanted to go. Good price. Non-smoking room had been smoked in by previous guests and housekeeping attempted to disguise smoke smell with air freshener. Bleh.This happens at all hotels so no big deal. I could have asked to switch rooms but didn't bother.
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10.0review from
At only $20 more then our traditional budget hotel stay this is quite a value! Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again. Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minutes, or Battlefield Mall in 10 minutes.....and Bass Pro is 5 minutes away! Can also walk to downtown (half mile walk, but flat nice sidewalks) restaurants too....and thats our style. Thanks guys!
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10.0review from
Great environment and wonderful atmosphere with excellent service. I would highly recommend to anyone on business or just a get-away experience.
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8.2review from
Everything was great except the pool was closed
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6.2review from
Check in was easy and staff was friendly. Great location. Nice lobby. Bed was comfy. We've stayed here before with good success. This time, not so much. There was a leak in the room next door, so they were working on vacuuming the water. Our air conditioner didn't work.
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2.0review from
When we tried to check in the front desk informed us that there were not any rooms available, even though I had already paid for one. We had to wait for a cab to take us to the "sister" hotel, a marriott near the airport which was 15 minutes away! Not happy!
