Springfield Car Rentals

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Springfield car rental reviews and directory

Alamo
alamo
Car rental reviews:
Excellent (9.3, null reviews)
Car rental locations in Springfield:
1 location
Alamo
Locations in Springfield
2300 N. Airport Blvd Suite 111
+1 844 370 8937
  • 9.5
  • 9.8
  • 9.5
  • 8.3
  • 9.2
Recent reviews
7.6 Good
Jan 25 2017
Where is the Car?
Cons: It was rainy and cold in Springfield, Missouri when I picked up the rental at the airport. I was given a key and told it was in the parking lot. I had trouble finding the vehicle. There was another car of the same make and color which I found, but the key would not work of course. I had to return to the desk for better directions. I was sent again to find it myself, which I finally did. It was about seven rows away from the terminal. It would have been nicer to have better instructions, or to have the car located in a close up parking area or to have been escorted to its location.
10.0 Excellent
Dec 21 2015
Chevy Equinox
Pros: Alamo staff was excellent and the car upgrade was great
Cons: The Equinox needs more power to handle hills but not a rental issue
9.2 Excellent
Jul 30 2016
Drop off is painful at springfield airport
Pros: Customer was good.
Cons: Drop off is a pain. No one is there to take your car. You have to record your mileage and parking space and go into the airport to turn in your keys.
8.0 Excellent
Sep 27 2016
Pros: Speed of the return
Cons: Was not a bad experience
10.0 Excellent
Oct 28 2016
Great Experience
Pros: We were traveling with a baby and they made the car rental experience seamless and easy. The paperwork to pick up the car took about 2 minutes and the car was clean, ready to go, and in the parking spot they told us. Likewise, dropping it off was simply giving them the keys and picking up our receipt. Price was also great, I will be using them again.
9.2 Excellent
Nov 28 2016
Cons: a guy was there but he seemed irritated to have to get off his phone to talk to me
10.0 Excellent
Feb 13 2017
Better Signage Needed
Cons: You need to have better signage at the rental counter. We couldn't find the counter because there was a huge Enterprise sign, and a tiny (practically hidden by the height of the counter) Alamo sign.
10.0 Excellent
Mar 6 2017
Pros: Ford Escape unlimited miles for 2 days was $30. The Escape had all the bells and whistles and less than 1,000 miles on it when I picked it up. It got about 24mpg over 740 miles of driving.
10.0 Excellent
May 29 2017
Everything was perfect!
Pros: We loved the service with a smile. Liked being able to drop off in a different location from where we picked the car up. Super easy to pick up and drop off.
10.0 Excellent
Jun 5 2017
Pefect
Pros: Good price, very clean vehicle, efficient staff!
Enterprise
enterprise
Car rental reviews:
Good (7.8, 20 reviews)
Car rental locations in Springfield:
5 locations
Enterprise
Locations in Springfield
1046 W Sunshine St
+1 417 832 9470
1308 E Republic Rd
+1 417 877 7909
207 E Kearney St
+1 417 866 0300
2300 N. Airport Blvd Suite107
+1 417 862 0753
3220 S Campbell Ave
+1 417 886 6640
  • 7.8
  • 7.8
  • 7.9
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent
Oct 27 2016
Pros: Friendly in dealing with me
7.2 Good
Nov 5 2016
Springfield MO Enterprise is not located at the ai
Pros: Service was excellent and accomodating
Cons: We did not understand the car would not be at the airport. I had to pay $30 to get to the Campbell Street location. A late plane nearly caused a failure to get there before that Enterprise location closed. The car was comfortable and clean but it did have a lingering smoke smell.
10.0 Excellent
Mar 15 2017
Super Customer Service
Pros: We arrived an hour early on a Sunday prior to the office opening. The enterprise office manager was there and sauce in the parking lot as we were getting our luggage out of a taxi. He unlocked the door and processed our rental an hour before scheduled opening. The customer service at enterprise car rental has always been exceptional. We know who we are renting from in the future.
10.0 Excellent
Mar 23 2017
Pros: We were late to pick up the car and got there very close to closing time. The worker Josh gladly stayed and made sure we were good to go even though it cost him staying after hours. Great place, great service!
10.0 Excellent
May 27 2017
Trip to Branson, MO
Pros: Personnel at the Enterprise kiosk at the airport were very courteous and accommodating.
Cons: What was rather upsetting was the fact that I called Enterprise before I made the reservation and they assured me that the price quoted was at the airport kiosk only to find out that the reservation was for the downtown site. Fortunately, the gentleman who assisted me was very helpful and we came to a very satisfactory agreement.
10.0 Excellent
Oct 31 2016
Didn't have a single problem
Pros: Great price, clean, convenient, fast.
4.0 Okay
Nov 27 2016
Cons: got charged for an extra day because we were there an hour and half late. Would not have late except communication about where to drop off car was poor. Don't feel like it was all our fault.
10.0 Excellent
Apr 24 2017
Pros: We got a free upgrade to an SUV, which was awesome.
2.8 Mediocre
Nov 29 2016
Pros: Nothing
Cons: No cruise controll I was charged $328.24 for this $130 car rental if I don't get a refund I will never use Kayak again Enterprise is a rip off
9.6 Excellent
Feb 4 2017
Pros: INITIALLY FELT LIKE THERE WAS DUPLICITY. I MADE RESERVATION VIA INTERNET AND ON THE SITE IT SHOWED A PRIUS AS IN THE PRICE CATEGORY. WHEN I CALLED ENTERPRISE I WAS ADVISED BY FRED THAT ENTERPRISE DOES NOT RENT PRIUS VEHI. I QUESTIONED HIM HARD ON THIS SINCE PRIUS WAS ON SITE. HE SAID SITE IS 3RD PARTY AND HAS THINGS NOT RELATIVE TO ENTERPRISE. WHEN I ARRIVED TO PICK UP (NO ONE OFFERED TO PICK ME UP) THERE WAS CONFUSION BUT THE MAN HELPING DID HIS BEST. HE SAID ENTERPRISE DOES RENT PRIUS BUT NONE ARE AVAIL. WE WAITED SOME TIME FOR A FORD FOCUS BUT THE WAIT GOT TOO LONG SO WE SETTLED ON A NISSAN SENTRA WHICH WAS A GOOD VEHICLE. IT HAD ONE ISSUE WITH A STRANGE SOUND LIKE SOMEONE HONKING AT ME WHEN TRAVELING AROUND 65 MPH. IT EVIDENTLY WAS A LOOSE PIECE OF TRIM THAT GETS CAUGHT IN WIND AND MAKES THE SOUND OF A HORN GOING OFF.
Cons: CAR WAS COMFORTABLE, REASONABLE RENTAL FEE AND GAS MILEAGE WAS RESPECTABLE.
Budget
budget
Car rental reviews:
Good (7.3, 19 reviews)
Car rental locations in Springfield:
1 location
Budget
Locations in Springfield
2300 North Airport Boulevard
+1 417 831 2661
  • 6.8
  • 7.5
  • 7.3
  • 7.6
  • 7.2
Recent reviews
10.0 Excellent
May 10 2016
Mack
Pros: The vehicle was in great condition.
Cons: I had a small problem hearing the agent at the air port.
5.6 Okay
Aug 4 2016
Sonata
Pros: Sonata gets good gas mileage
Cons: Sonata has cheapened in past few years. Did not like the trans shifting constantly with in town driving. Not impressed with car. Bluetooth quit working just out of the blue. Would not rent again.
8.8 Excellent
Aug 24 2016
Pros: The Toyota camry
6.0 Good
Dec 23 2016
Pros: Car was great. Clean. Ready to go. Easy pick up and return at the Springfield MO airport. Very reasonable price
Cons: The sales agent at the desk was awful. Rude and condescending. Her name was Antoniya and she clearly hated her job, and took her anger out on me. Not in anyway helpful. I go through Springfield a lot. Never had this happen before, but this my first time renting from Budget. I won't rent from them again because their service agent was so bad.
9.2 Excellent
Jan 3 2017
good car and very good price
Pros: The Corolla was basically perfect for our purpose. fits 4 comfortably and we didn't have much luggage. Also got good gas mileage.
2.0 Mediocre
Jan 12 2017
Never again this company.......
Cons: Horrendous extra charges as well fill up charge of $31.00 I didn't ask for was ad on,till today I dont have refund.Answer was I can take it of but our service man who wash cars have to check it (Full tank) or show me recite!!! No interest to take care of it !!! Never again this company. ZDENO FIALA
6.8 Good
Feb 7 2017
Not so clean car
Cons: The car still had someone else's bottled water and soda left under the seat. It also had stains on the seats and dirt on the interior door..
9.6 Excellent
Feb 21 2017
Best experience we've had.
Pros: Pick up and drop off was simple and fast. Everything was next to baggage pickup at the airport which was fantastic.
9.6 Excellent
Mar 27 2017
Pros: Convenient location relative to terminal, friendly staff, clean vehicle, nice options
Cons: Budget automatically charges you for a full tank of gas (other rental services let you choose) but if you show them a receipt that you filled up, they will remove charge. Shouldn't automatically add this to bills and make us work to get it removed. That was only issue preventing 5 stars.
7.2 Good
Apr 10 2017
Pros: price, turning in rental had a greatm easy experience
Cons: car had many many dings and scratches
Hertz
hertz
Car rental reviews:
Good (7.4, 15 reviews)
Car rental locations in Springfield:
2 locations
Hertz
Locations in Springfield
2300 N. Airport Blvd.
+1 417 865 1681
2867d West Chestnut Expressway
+1 417 866 7922
  • 7.3
  • 8.0
  • 7.6
  • 6.2
  • 7.8
Recent reviews
2.0 Mediocre
Apr 18 2016
Pros: Absolutely nothing
Cons: I called and made reservations I show up to the airport to pick up my car you said my credit my debit card wasn't good enough you left me hanging 300 miles from home I had no way to get around you left me hanging luckily I went to Avis and they took my debit card I will always you save us and I will tell everybody never to use Hertz
7.2 Good
Jul 19 2016
Pros: Nice car, clean
Cons: Pick up location was hard to find.
6.8 Good
Dec 29 2016
Meh...
Pros: Reserved a mid sized suv for family trip through questionable weather specifically for the 4 wheel drive. Was later told they couldn't promise a 4 wheel drive even though reservation was made months in advance. Check in and out was very easy with friendly staff. Was given a RAV4 instead of promised Jeep liberty that was ok except high beams didn't work. Price was good but there was snafu with a gift certificate that took extra calls to figure out. . Overall ok but not great.
10.0 Excellent
May 11 2017
Effortless
Pros: Check in desk to car 1 minute walk
Cons: Weather
10.0 Excellent
Jun 5 2017
Pros: the efficiency
8.0 Excellent
Jun 20 2017
took a long time to give us the car
Pros: staff very courteous
Cons: The computer told the employee that the price we prepaid was not allowed, check with their supervisor. She found the supervisor, both said they never saw this exception. They called their back office, no one is familiar with that exception. took about a half hour to get our rental, otherwise, it's good.
9.6 Excellent
Sep 5 2017
Pros: The car was great - very comfortable. The desk agent was knowledgeable and prompt.
Cons: We had rented a car the prior week and had to switch cars for the second week rental so that the second vehicle could be transported to Michigan to be sold. It would have been ideal - and less hassle of moving luggage - to keep the original car (which also had Michigan plates), but both vehicles were comfortable and met our needs.
2.0 Mediocre
Mar 1 2017
Pros: nothing
Cons: Everything
9.6 Excellent
Jul 11 2017
Fast Friendly Affordable
Pros: Employees were extremely friendly and knowledgeable. Our car was ready but we opted for an upgrade. It only took about 15 min to get it ready. Great vehicle with great mileage. Very pleasant experience all around.
Cons: A little tricky to find the office. Tucked behind another business with no sign on the main road. The employees explained the city wouldn't allow any more signs. Call for specific directions and you'll be fine.
10.0 Excellent
Sep 21 2017
Pros: The pick up and drop off was fast and friendly. The car did great. Was overall a great and easy experience. I recommend Hertz when renting a car!!
Avis
avis
Car rental reviews:
Okay (4.0, 11 reviews)
Car rental locations in Springfield:
2 locations
Avis
Locations in Springfield
1210 West Sunshine Street
+1 417 864 4466
2300 North Airport Boulevard
+1 417 865 6226
  • 4.0
  • 4.0
  • 4.0
  • 4.0
  • 4.0
Recent reviews
2.0 Mediocre
Sep 13 2016
Cons: The car originally rented was for off sight but when getting to the airport they were closed and to switch to a different agency.
2.0 Mediocre
Oct 10 2016
Cons: When I landed I went to Avis counter and found out that my reservation was at a different location in the city and that they were closed at that time (on Sunday) They offered me a car there but it was three times the price that I reserved it. They took me to Payless and I got a car there. It was still higher priced than I agreed to. Not real happy with the response as they should have honored my original price through Kayak.
8.0 Excellent
Dec 18 2016
Pros: Service was great. So was the mini van
Cons: Hours of operation. Pickup after 8 am. Drop-off before 6:30 pm.
Payless
payless
Car rental reviews:
Okay (5.8, 3 reviews)
Car rental locations in Springfield:
1 location
Payless
Locations in Springfield
2300 N Airport Blvd
+1 417 450 4545
  • 6.0
  • 5.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
9.6 Excellent
Oct 17 2016
Pros: Good price. Quick and easy service at the airport.
Cons: Even though the car only had 9,000 miles, the residual air freshener hit me every time I entered the car.
2.0 Mediocre
Jul 29 2017
Long wait. Car reserved not available.
Pros: Eventually got a supervisor to help
Cons: Waited 30 minutes only to be told I no full size cars available (which is what I reserved) and that they would put me in an intermediate and that I would still pay the full size rate. Agent said sorry that he couldn't do anything about it. I called Payless on the phone while he wasn't able to help me. He said that's all he could do and the I said well I don't have to take the car, I can cancel. Then a supervisor from the Avis counter showed up and helped him. He said he was new so Payless this is a 'training opportunity' for you!
National
national
Car rental reviews:
Excellent (10.0, 2 reviews)
Car rental locations in Springfield:
1 location
National
Locations in Springfield
2300 N. Airport Blvd Suite 111
+1 844 370 9178
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Mar 17 2017
suburban rental
Pros: Great car. very clean. rep was very helpful and courteous
Thrifty
thrifty
Car rental reviews:
Excellent (8.0, 1 reviews)
Car rental locations in Springfield:
1 location
Thrifty
Locations in Springfield
2300 North Airport Blvd
+1 877 283 0898
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
8.0 Excellent
Aug 22 2016
Good
Pros: The rental process was straightforward, and I got what I reserved.
Dollar
dollar
Car rental reviews:
Good (6.0, 3 reviews)
Car rental locations in Springfield:
1 location
Dollar
Locations in Springfield
2300 North Airport Blvd
+1 866 434 2226

Guest Reviews

Overall Rating

6.0 Good
Based on 3 reviews

Overall
6.0

Cleanliness
7.3

Comfort
6.7

Pickup/Dropoff
4.7

Value for money
5.3

Recent Reviews

Eagle Rent A Car
eaglerac
Car rental locations in Springfield:
2 locations
Eagle Rent A Car
Locations in Springfield
1210 West Sunshine St.
Springfield airport
Rent-A-Wreck
rentawreck
Car rental locations in Springfield:
1 location
Rent-A-Wreck
Locations in Springfield
1906 South Stewart Ave.
+1 417 886 0635
Sunnycars
sunnycars
Car rental locations in Springfield:
1 location
Sunnycars
Locations in Springfield
2300 North Airport Blvd
72 travelers who rented a car in Springfield gave the car agency they used an average rating of 7.8

Car Rental Locations in Springfield

Car Rentals Near Springfield

Springfield