Cons: I had a small problem hearing the agent at the air port.
Aug 4 2016
Pros: Sonata gets good gas mileage
Cons: Sonata has cheapened in past few years. Did not like the trans shifting constantly with in town driving. Not impressed with car. Bluetooth quit working just out of the blue. Would not rent again.
Cons: I called and made reservations I show up to the airport to pick up my car you said my credit my debit card wasn't good enough you left me hanging 300 miles from home I had no way to get around you left me hanging luckily I went to Avis and they took my debit card I will always you save us and I will tell everybody never to use Hertz
Pros: Allen was very friendly and efficient. The car was nice and rode and drove well. The whole process went smoothly and it was a great value. Their location is very convenient to our office. We will use them again when we need to rent a car.
Cons: The only complaint is that the inside of the front and back windows needed to be cleaned. There was an oily film on them that made it hard to see and we had to clean them ourselves. That is something they need to check and address for safety if not convenience of their customers in the future.