Hotel Duke

Some guests have mentioned that the hotel rooms have not been up to standard in terms of cleanliness, with reports of dirty rooms and bedsheets.

Some guests have expressed concerns about being charged higher rates than expected and not receiving a bill with GST. There have also been reports of discrepancies between the booking rate and the actual charged amount.

Guests have reported issues with the availability of facilities such as heating appliances, drinking water, WiFi, and bathroom heaters. Additionally, there have been complaints about denied services including tea/coffee, laundry, and ironing.

While some guests have praised the cordiality of the staff and the quality of service, others have expressed dissatisfaction with the unhelpfulness of the hotel staff and their refusal to provide requested services.

Some guests have appreciated the hotel's prime location in Srinagar, the comfort of the accommodation, and the cordiality of the staff. Additionally, there have been positive comments about the food arrangements.

Some guests reported being charged higher rates than initially booked, so it's advisable to double-check the final charges and request a detailed bill with GST to avoid any discrepancies.

Several guests mentioned issues with room facilities such as smelly rooms, non-functional heating appliances, and lack of drinking water. It's recommended to confirm the availability and functionality of essential amenities before finalizing the booking.

The hotel's prime location in Srinagar offers easy access to various attractions like Shankaracharya Temple, Dal Lake, and Mughal Gardens, making it convenient for sightseeing and exploration.

Some guests expressed dissatisfaction with the low-quality breakfast and overall facilities, including non-functional Wi-Fi and heating. It's important to set realistic expectations regarding the hotel's amenities.

A few guests reported unhelpful staff and denied services such as tea/coffee, laundry, and ironing. It's advisable to communicate any specific service requirements clearly and confirm their availability beforehand.

Several guests felt that the hotel did not offer value for the high prices charged, especially considering the limited facilities and services provided. It's recommended to assess the overall value proposition before booking.

While the hotel has a restaurant, some guests found the breakfast to be of low standard. Exploring nearby dining options or inquiring about alternative meal arrangements may enhance the dining experience.

Despite mixed reviews, some guests appreciated the hotel's comfortable rooms and prime location. Considering a room with a lake view might enhance the overall experience, as mentioned by satisfied guests.

With high season in May and low season in February, it's beneficial to plan visits accordingly to avoid crowds and take advantage of potential seasonal discounts.

The hotel implements various health and safety protocols, including enhanced cleaning, hand sanitizer availability, and staff adherence to safety guidelines. Guests can expect a focus on maintaining a safe environment during their stay.