Wonderful location. Disappointing 5 star experience. Lack of bathroom products - shower wash had also to be used for hand washing. No face cloths, no body lotion, no laundry bag. Breakfast service poo...
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4 stars
Carbis Bay and Spa Hotel
Carbis Bay 1, St. Ives, TR26 2NP, United Kingdom
St. Ives, United Kingdom
See location+44 173 679 5311Photos of Carbis Bay and Spa Hotel
Overview
Featuring a restaurant, bar and outdoor pool, Carbis Bay and Spa Hotel is just a five-minute walk from Carbis Bay Railway Station. It is moments from Carbis Bay.
A 24-hour reception, a concierge and babysitting/child services are just some of the available services at the hotel. Honeymoon suites are on offer for those seeking some added luxury.
Carbis Bay and Spa Hotel has 47 cosy rooms that are accompanied by a range of essential amenities to ensure guests have an enjoyable stay.
There are a variety of restaurants and cafés near the hotel, and Penzance and Hayle are a short drive away. St. Michael's Mount and Cornwall and West Devon Mining Landscape are a short car trip from the property.
Latest deals for Carbis Bay and Spa Hotel
Deluxe room
Standard room
Superior room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Carbis Bay and Spa Hotel
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
Things to do
- Hiking
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Horse riding
- Pool table
- Water sport facilities (on site)
- Windsurfing
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
- Dining table
General
- Family rooms
- Sea view
- Seating area
- Sofa
- Soundproof rooms
- Lockers
- Telephone
- Carpeted
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Infinity pool
- Hot tub
- Outdoor pool
- Sauna
Accessibility and suitability
- Increased accessibility
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Washing machine
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Baby safety gates
- Kids' club
- Complimentary breakfast
Parking and transportation
- EV charging station
- Free parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Outdoor
- Terrace/Patio
- Grill
- Private beach
- Garden
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
Fitness
- Fitness center
Reviews of Carbis Bay and Spa Hotel
8.4
Very good
824 verified ratings
Wonderful
383
Very good
109
Good
122
Okay
68
Fair
61
Mediocre
35
Poor
46
Summary of reviews
Guests say
Guests appreciated the stunning locations and views of the hotels, with many highlighting the beautiful surroundings and access to the beach. However, there were significant complaints regarding the cleanliness of the rooms and the quality of service, with several guests noting issues such as outdated facilities, poor breakfast service, and lack of essential bathroom products. Overall, while the ambiance and location were praised, the service and maintenance fell short of expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
2 reviews
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the cuisine at Carbis Bay and Spa Hotel?
Guests have described the cuisine at Carbis Bay and Spa Hotel as exceptional, with delivered breakfast and use of the spa throughout. The hotel offers a variety of dining options, including a restaurant, bar, and snack bar.
Are there any concerns about the parking availability at Carbis Bay and Spa Hotel?
Some guests have mentioned that parking space can be a problem due to the busy nature of the area, which can encroach on the peacefulness and tranquility of the place. However, others have found the parking to be sufficient.
What are the standout features of the rooms at Carbis Bay and Spa Hotel?
Guests have highlighted the stunning sea views from the rooms, the availability of beach lodges, and the comfort and luxury of the accommodations. Some have also mentioned the need for modernizing and improvement in certain areas of the hotel.
How is the customer service at Carbis Bay and Spa Hotel?
The staff at Carbis Bay and Spa Hotel have been described as very friendly, helpful, and efficient. However, some guests have mentioned instances of unprofessional behavior and slow service from certain staff members.
What are the best times to visit Carbis Bay and Spa Hotel?
Carbis Bay and Spa Hotel is particularly stunning during the high season in June, offering beautiful views and a 5-star experience. However, guests have also enjoyed their stay during the low season in November.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from rooms, especially those with balconies facing the fountain.
Consider Upgrading to a Beach Villa
Guests staying in the dog-friendly beach villa enjoyed the incredible views and direct beach access, but noted that parking can be busy and the smell of bleach upon arrival.
Take Advantage of Spa Facilities
Guests highlighted the exceptional spa facilities, including the heated pool, sauna, and jacuzzi, as well as the relaxing massages.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Porthminster Beach, Tate St. Ives, and the Barbara Hepworth Museum and Sculpture Garden makes it convenient for guests to explore the area.
Be Mindful of Room Selection
Some guests found the rooms to be smaller than expected for the price, while others were pleasantly surprised by unexpected upgrades to beach lodges and junior suites.
Consider Dining Options
Guests enjoyed the dining experiences at the hotel's restaurants, particularly the beach club, but noted that breakfast service could be slow and the deli menu was considered pretentious by some.
Take Advantage of Family-Friendly Amenities
Families appreciated the availability of babysitting services, kids' meals, and complimentary breakfast, making the stay more convenient and enjoyable for both parents and children.
Check for Special Offers
Some guests mentioned being upgraded to closer accommodations, indicating that it may be worth inquiring about potential upgrades or special offers during the booking process.
Plan for Parking
While the hotel offers free parking, guests noted that it can be busy, so it's advisable to plan for potential parking challenges, especially during peak times.
Engage with the Friendly Staff
Numerous guests praised the friendly and accommodating staff, particularly highlighting exceptional service from specific individuals, enhancing their overall experience.
Location
Carbis Bay 1, St. Ives, TR26 2NP
What's nearby
- Porthminster Beach0.9 mi
- New Millennium Gallery1.1 mi
- Royal Cinema1.1 mi
- Wills Lane Gallery1.2 mi
- Barbara Hepworth Museum and Sculpture Garden1.2 mi
- Barnoon Cemetery1.3 mi
- The Saint Ives Museum1.3 mi
- The Leach Pottery1.3 mi
- Tate St. Ives1.4 mi
- Porthmeor Beach1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Carbis Bay and Spa Hotel
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $593 |
Average price (weekend night) | $671 |
When to book a room at Carbis Bay and Spa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Carbis Bay and Spa Hotel
Nearby hotels and places to stay
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See most recommended stays in St. IvesGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Penzance |
Distance to airport | 6.0 mi |
Everything you need to know for your stay in St. Ives
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