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Hotel was old and lacked amenities. Towels were so used they looked gray. Overall felt grimy and not clean.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel provides an excellent experience with extraordinary big rooms, a nice and clean bathroom, and a pleasant and romantic view. Additionally, the hotel offers a rooftop breakfast room with a panoramic view and a variety of coffee from a Nespresso machine.
What practical information should I know about parking availability?
The hotel has limited parking space, so it's advisable to book in advance. Additionally, there is parking available in the same building, providing convenience for guests.
What can I expect from the hotel's customer service?
The reception staff are exceptionally helpful, going above and beyond to assist guests. They respond to queries promptly and provide valuable advice on parking options.
What is the best time to visit the hotel?
The hotel's superb location makes it ideal for a visit during the Christmas period, with the city center within walking distance and plenty of restaurants and bars nearby.
What should I know about the quality of the beds?
The hotel offers spacious rooms with very comfortable beds and the option of cribs for families, ensuring a pleasant and quiet stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported that the doors were very loud, causing disturbances during their stay. Light sleepers may want to consider this feedback when choosing a room.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with dirty carpets and unpleasant smells. It's advisable to check recent reviews for cleanliness concerns before booking.
Verify Room Facilities
Several guests experienced issues with room facilities such as Wi-Fi connectivity, shower functionality, and lighting. It's recommended to verify the functionality of these facilities upon check-in.
Parking Reservation
If you plan to use the hotel's parking, consider booking in advance as some guests mentioned limited parking space and the need for prior reservation.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Église protestante Saint-Pierre-le-Jeune, Place Kléber, and Cathédrale Notre-Dame de Strasbourg, all within walking distance.
Consider Noise Levels
Some guests reported noise from the lift and stairs, especially in rooms located nearby. Guests sensitive to noise may want to request rooms away from these areas.
Breakfast Experience
Guests appreciated the breakfast on the rooftop terrace with panoramic views. Arriving early for breakfast is advisable to secure a good spot and enjoy the views.
Accessibility
The hotel offers accessibility features such as wheelchair-accessible units and lowered sinks, making it suitable for guests with mobility needs. It's recommended to inquire about specific accessibility requirements before booking.
Staff Assistance
Several guests praised the helpfulness and responsiveness of the staff, particularly in resolving issues and providing local recommendations. Seeking assistance from the staff for any concerns is encouraged.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | December |
Average price (weeknight) | $316 |
Average price (weekend night) | $248 |
Hôtel Mercure Strasbourg Centre is located at 25 rue Thomann in Mairie, 0.9 miles from the center of Strasbourg. Église protestante Saint-Pierre-le-Jeune is the closest landmark to Hôtel Mercure Strasbourg Centre.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hôtel Mercure Strasbourg Centre.
Yes, Hôtel Mercure Strasbourg Centre offers free Wi-Fi.
Hôtel Mercure Strasbourg Centre is 6.1 miles from Strasbourg Entzheim. Hôtel Mercure Strasbourg Centre is 20.6 miles from Karlsruhe Söllingen.
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