Pros (+) Poor service and cleaning
5 stars
Sofitel Strasbourg Grande Ile
4 Place Saint Pierre le Jeune, 67000 Strasbourg, Bas-Rhin, France
Strasbourg, France
See location+33 3 88 15 49 00Photos of Sofitel Strasbourg Grande Ile
Overview
Sofitel Strasbourg Grande Ile is a contemporary hotel situated in a popular tourist area, under a 10-minute stroll to Strasbourg Cathedral and Musee des Beaux-Arts de Strasbourg. It is located in Mairie and has easy access to public transport, with Gare SNCF de Strasbourg within walking distance.
Sofitel Strasbourg Grande Ile's premium facilities include a limousine service and free Wi-Fi access. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience.
The hotel features luxury rooms equipped with cable/satellite channels, an iPod docking station and a mini bar. Individual bathrooms include a bathtub, bathrobes and slippers.
Sofitel Strasbourg Grande Ile's in-house restaurant, GOH, is a popular place to have a meal. Each evening, guests are able to enjoy a drink in the lounge bar.
The area surrounding the hotel has a range of cafés and restaurants. The helpful staff at the tour desk are available to book tours and sightseeing trips in Strasbourg.
Latest deals for Sofitel Strasbourg Grande Ile
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sofitel Strasbourg Grande Ile
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Coffee machine
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Things to do
- Gift shop
- Bicycle rental
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Spa
- Massage
Reviews of Sofitel Strasbourg Grande Ile
7.9
Good
1488 verified ratings
Wonderful
649
Very good
292
Good
228
Okay
119
Fair
111
Mediocre
30
Poor
59
Summary of reviews
Guests say
Guests appreciated the excellent service and great location of the hotel, highlighting the friendly staff and convenient access to attractions. However, many reviews pointed out issues with cleanliness, outdated furnishings, and some discomfort in room size and amenities, indicating a need for improvements in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.9 out of 10
392 reviews
9 out of 10
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7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's in-house restaurant?
The hotel's in-house restaurant, GOH, is a popular place to have a meal. Each evening, guests are able to enjoy a drink in the lounge bar.
What are the hotel's premium facilities?
Sofitel Strasbourg Grande Ile's premium facilities include a limousine service and free Wi-Fi access.
What are guests saying about the hotel's location?
Guests have praised the hotel's convenient location near downtown Strasbourg and its proximity to popular tourist attractions.
How is the hotel's cleanliness rated by guests?
While some guests have mentioned concerns about the room's cleanliness and outdated decor, others have appreciated the cleanliness of the facilities and the helpfulness of the staff.
What are guests saying about the hotel's staff?
Guests have highlighted the friendly and helpful staff, particularly mentioning individuals like Mariam and the concierge for their exceptional service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room on Higher Floors
Some guests recommend requesting a room on higher floors to avoid noise from the street and to enjoy better views.
Consider Room Renovations
Several guests mentioned that the rooms are starting to show signs of age, so it may be worth inquiring about renovated rooms for a more modern experience.
Check for Fresh Breakfast Items
A few guests noted that the breakfast items, particularly the tomatoes, were not always fresh. It might be helpful to check the freshness of breakfast items during your stay.
Be Mindful of Room Size
Some guests found the rooms to be smaller than expected, especially for a 5-star hotel, so it's advisable to consider the room size when making a reservation.
Inquire About Early Room Access
If early room access is important to you, it's recommended to inquire about this in advance as some guests mentioned not having early access to their rooms.
Consider Noise Levels
Due to the hotel's central location, noise levels can be higher, especially during peak times. Guests suggested considering this when booking, especially for light sleepers.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as Strasbourg Cathedral and the Christmas markets makes it convenient for sightseeing, so take advantage of the nearby attractions.
Check for Room Upgrades
Some guests mentioned that certain room types, such as the Junior Suite, may have limitations in terms of space and layout, so it's advisable to check for potential room upgrades.
Confirm Air Conditioning Functionality
A few guests experienced issues with the air conditioning, so it's recommended to confirm the functionality, especially during warmer months.
Utilize the Concierge Service
The concierge and staff were praised for their helpfulness, so don't hesitate to seek their assistance for recommendations and guidance during your stay.
Location
4 Place Saint Pierre le Jeune, 67000 Strasbourg, Bas-Rhin
What's nearby
- Église protestante Saint-Pierre-le-Jeune44 yd
- Grande Île85 yd
- Place Kléber185 yd
- Opéra National du Rhin0.3 mi
- Cathédrale Notre-Dame de Strasbourg0.3 mi
- Palais du Rhin0.3 mi
- Musée des Beaux-Arts de Strasbourg0.4 mi
- Musée de l’Œuvre Notre-Dame0.4 mi
- Musée Tomi Ungerer0.4 mi
- Rohan Palace0.4 mi
- Palais Rohan0.4 mi
- Barrage Vauban0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sofitel Strasbourg Grande Ile
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $377 |
Average price (weekend night) | $243 |
When to book a room at Sofitel Strasbourg Grande Ile
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Strasbourg Entzheim |
Distance to airport | 6.3 mi |
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