Basics
Dining
General
Services and conveniences
Bathroom
Accessibility and suitability
Pool and spa
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Laundry
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located next to Galleries Lafayette and very near the Notre Dame and Petit France area. It is also within walking distance of many Strasbourg attractions, making it a perfect location for exploring the city.
What are the common concerns about the hotel's parking?
Several guests have expressed dissatisfaction with the parking situation, describing it as awful and noting that there is no private parking available, requiring guests to walk with their luggage from public parking to the hotel.
How is the hotel's breakfast experience typically described?
While some guests have found the breakfast to be very good, others have mentioned that the breakfast organization was not 100% and that the selection of breakfast foods was limited and not fresh. Additionally, some guests were disappointed with the quality of the coffee and the overpriced nature of the breakfast.
What are guests' opinions on the hotel's customer service?
Many guests have praised the very friendly and helpful staff, while others have expressed concerns about the reception area being crowded and the check-in process being slow, with some feeling de-prioritized as foreigners. However, personalized concierge and hotel staff service have been highlighted as positive aspects.
How is the quality of the beds typically described?
Guests have generally found the beds to be comfortable, with some specifically mentioning the bed as very comfortable and the room as cozy. However, there have been a few comments about the bed not being comfortable and the room being small and dark.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the main shopping area for a quiet and picturesque experience.
Consider the Breakfast Cost
Some guests found the price of breakfast to be high, so it's advisable to check the breakfast cost before booking.
Check for Mobility Access Information
One guest highlighted the lack of mobility access information, so it's recommended to inquire about this if needed.
Be Mindful of Room Temperature
Some guests experienced rooms getting hot, so it's advisable to check the room temperature and ventilation options before booking.
Request Feather Pillows and Non-Slip Mats
Guests appreciated the hotel's responsiveness to requests for specific amenities, such as feather pillows and non-slip mats, so don't hesitate to make such requests.
Consider Room Size
A few guests mentioned that the rooms were smaller than expected, so it's worth considering the room size when booking.
Be Aware of Parking Challenges
Several guests mentioned challenges with parking, so it's important to be prepared for potential parking difficulties and seek assistance from the concierge if needed.
Check Early Check-In Possibility
Some guests experienced delays in getting their rooms, so it's advisable to confirm the possibility of early check-in if needed.
Inquire About Spa and Gym Access
Guests appreciated the spa and gym facilities but noted that the spa required prebooking, so it's recommended to inquire about access in advance.
Consider Noise Levels
Some rooms faced tram lines, leading to noise issues, so it's advisable to inquire about room location and potential noise disturbances.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | November |
Average price (weeknight) | $359 |
Average price (weekend night) | $199 |
Value for money | 8.2 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Strasbourg Entzheim |
Distance to airport | 6.2 mi |