Overview
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The Reef Resort - Heritage Collection
Best Vibe

219 Lake Terrace, Taupo 3351, New Zealand
+64 7378 5115

$130+

Overall guest ratings

9.3/10 Excellent
Based on 778 reviews

Review highlights

  • 10.0
  • 9.8
  • 9.7
  • 5.6

Good to know

  • Spacious rooms
  • Great view
  • Clean rooms
  • Friendly service

Nearby

    Show all

    About

    The Reef Resort is just 3.2 mi (5.2 km) from the airport and offers a free shuttle (available on request). Guests can take a dip in one of 2 outdoor pools, and the spa tub makes for a relaxing end to the day. Other highlights include free bike rentals and a garden, and rooms at this upscale motel offer upscale features like private spa tubs and jetted tubs.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Air-conditioned
    • Free parking
    • Ski storage
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 778 reviews
    • 10.0 "Excellent breakfast."
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
    • 9.7 "Excellent value."
      10.0 "100% thought it was a great value."
    • 9.6 "Excellent pool."
    • 9.1 "Awesome vibe."
      9.1 "91% thought, the hotel was modern."
      10.0 "100% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
    • 5.6 "Internet is average."

    Overall Rating

    9.4 Excellent
    Based on 474 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Excellent value."
    • 9.5 "Excellent pool."
    • 8.6 "Location is great."
      7.2 "City centre within easy reach, said 72%."
    • 8.3 "Rooms are great."
      9.5 "95% thought the view was good."
      9.6 "96% said rooms were clean."
      8.3 "83% thought rooms were spacious."
      8.0 "80% were happy with the bathroom."
      8.9 "89% appreciated the modern rooms."
      7.2 "72% found the kitchenette to be good."
    • 5.0 "Internet is average."
      2.2 "78% said the wifi quality was bad."

    Overall Rating

    9.1 Excellent
    Based on 295 reviews
    • 9.7 "Excellent pool."
    • 9.6 "Excellent value."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent wellness & sports facilities."
    • 8.7 "Location is great."

    Overall Rating

    9.6 Excellent
    Based on 7 reviews
    • 8.5 "Rooms are great."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Great view"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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