Overview

Pentland Hotel

Princes Street, Thurso, KW14 7AA, United Kingdom
+44 184 789 3202

$73+

Overall guest ratings

7.7/10 Good
Based on 343 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.9
  • 4.8

Good to know

  • Professional service

Nearby

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    About

    Enjoy your visit to Thurso with a stay at Pentland Hotel. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. 24-hour room service, flat-screen TVs, and free WiFi are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • No smoking
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 344 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
    • 7.7 "Internet works."
    • 5.1 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      5.1 "Only 51% said rooms were big enough."
    • 4.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.8 "For 72%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
    • 3.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      4.8 "52% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
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    Overall Rating

    7.5 Good
    Based on 199 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      8.4 "84% thought the service was very professional."
    • 8.8 "Location is great."
    • 5.0 "Average comfort."
      4.8 "52% said rooms were small."
    • 4.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.8 "52% said rooms were small."
      3.0 "70% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
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    Overall Rating

    7.6 Good
    Based on 96 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.6 "Breakfast is good."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
    • 3.6 "Vibe wasn't good."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall Rating

    8.1 Excellent
    Based on 48 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
    • 8.2 "Food is delicious."
    • 5.4 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.0 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    data provided by TrustYou
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